Porter

porter.in

live

Is Porter down right now?

Q: Is there a charge to cancel a Porter booking?

Only after a partner is assigned: then Porter may charge Rs 50. If you just need a different drop point, you need not cancel; tell the driver, and Porter works out the fare again for the new location. Loading or unloading over 60 minutes and extra stops can also change the fare.

Porter is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.1s
Last checked: 5 hours ago

Answer: "No driver being assigned" is the only Porter issue reported in the last 24 hours (1 report). Porter responded normally at our last check on 24 Oct 2026, 4:02 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Something broken? Tell us

Quick, nothing to sign into.

Last 24 hours: 1 reports.

About Porter

Need a mini truck, a two wheeler or a packers and movers crew for the day? Porter books one from its app, with the fare worked out after the trip. The company behind it is SmartShift Logistics Solutions Pvt. Ltd., with its head office in Bengaluru.

Porter runs in Indian cities from Delhi NCR, Mumbai and Bengaluru to Jaipur, Lucknow and Kochi, and abroad in the UAE, Turkey and Malaysia. Bookings and tracking happen in the app; porter.in carries city pages, enterprise services and driver partner signups, and support mail comes from theporter.in.

Live reports

across 1 state

showing 8 of 22

DelhiMNR Broadband Services Pvt. Ltd

No driver being assigned

14h ago

DelhiMNR Broadband Services Pvt. Ltd

No driver being assigned

23 Oct
BengaluruJio

Everything slow

16 Oct
KanayannurVi

App or site not opening

12 Oct
KanayannurVi

App or site not opening

12 Oct
ChennaiJio

App or site not opening

“Please restart the app” — Guest

9 Oct
ThiruvananthapuramVi

App or site not opening

“Cant open app. And cant accept orders” — Guest

9 Oct
ThiruvananthapuramVi

App or site not opening

9 Oct
BengaluruJio

No driver being assigned

“Order not accepted” — Guest

9 Oct

What people are reporting

reports

App or site not opening 68% App or site not opening · 15 reports · 68%

Everything slow 9% Everything slow · 2 reports · 9%

No driver being assigned 9% No driver being assigned · 2 reports · 9%

Where reports come from — 5 states

reports

Kerala 50% Kerala · 11 reports · 50%

Karnataka 23% Karnataka · 5 reports · 23%

Tamil Nadu 14% Tamil Nadu · 3 reports · 14%

Punjab 9% Punjab · 2 reports · 9%

Gujarat 4% Gujarat · 1 report · 4%

Which networks — 4 networks

reports

Vi 50% Vi · 11 reports · 50%

Airtel 27% Airtel · 6 reports · 27%

Jio 18% Jio · 4 reports · 18%

Bangalore Broadband Network Pvt Ltd 5% Bangalore Broadband Network Pvt Ltd · 1 report · 5%

Reports about Porter in the last 90 days, up to 23 Oct 2026, 5:30 AM IST, are coming from users across Vi, Airtel and Jio, so this does not look specific to one network.

46-day history

healthy reports issues outage

We checked 107 times over the last 46 days — healthy on 42 days, minor issues on 4 days. It typically responds in about 0.1s.

46d ago 31d 15d today

Response time · daily average slowest day 1.2s

Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.

9 Sep checked, healthy avg 0.6s

10 Sep checked, healthy avg 0.5s

11 Sep checked, healthy avg 0.6s

12 Sep checked, healthy avg 0.5s

13 Sep checked, healthy avg 0.6s

14 Sep checked, healthy avg 0.4s

15 Sep checked, healthy avg 0.6s

16 Sep checked, healthy avg 0.4s

17 Sep checked, healthy avg 0.4s

18 Sep checked, healthy avg 0.7s

19 Sep checked, healthy avg 0.5s

20 Sep checked, healthy avg 0.5s

21 Sep checked, healthy avg 0.5s

22 Sep checked, healthy avg 0.8s

23 Sep checked, healthy avg 0.4s

24 Sep 2 reports 1 issue avg 1.2s

25 Sep checked, healthy avg 0.8s

26 Sep checked, healthy avg 0.5s

27 Sep checked, healthy avg 0.4s

28 Sep checked, healthy avg 0.4s

29 Sep checked, healthy avg 0.5s

30 Sep checked, healthy avg 0.5s

1 Oct checked, healthy avg 0.5s

2 Oct checked, healthy avg 0.5s

3 Oct checked, healthy avg 0.5s

4 Oct checked, healthy avg 0.7s

5 Oct checked, healthy avg 0.5s

6 Oct 9 reports mostly not opening 1 issue avg 1.2s

7 Oct checked, healthy avg 0.1s

8 Oct checked, healthy avg 0.1s

9 Oct 8 reports mostly not opening 1 issue avg 0.2s

10 Oct checked, healthy avg 0.1s

11 Oct checked, healthy avg 0.1s

12 Oct 2 reports 1 issue avg 0.1s

13 Oct checked, healthy avg 0.1s

14 Oct checked, healthy avg 0.1s

15 Oct checked, healthy avg 0.1s

16 Oct 1 report avg 0.2s

17 Oct checked, healthy avg 0.1s

18 Oct checked, healthy avg 0.1s

19 Oct checked, healthy avg 0.1s

20 Oct checked, healthy avg 0.3s

21 Oct checked, healthy avg 0.1s

22 Oct checked, healthy avg 0.1s

23 Oct 1 report avg 0.1s

24 Oct checked, healthy avg 0.1s

Recent reports & outages

09 Oct

Reported problems minor

Peaked at 8 reports in an hour on 09 Oct. Reported over about 19m. Reported from Kerala, Karnataka and Tamil Nadu.

06 Oct

Reported problems minor

Peaked at 8 reports in an hour on 06 Oct. Reported over about 21m. Reported from Karnataka, Punjab, Gujarat and 1 more state.

If Porter isn't working

Check the live status above Porter reports from many cities point to a Porter fault. One unassigned booking is almost always local supply.
Book for now, not later Porter has no advance booking, so it matches a vehicle only when you place the order. Book when the load is ready.
Try a different vehicle class If no mini truck is free, check a two wheeler or a larger truck for the same load before you give up.
Use the app, not the website Bookings run through the Porter app; porter.in mainly carries city pages, enterprise services and partner signups.

Other ways to access Porter

Book from the app Everything transactional happens in the Porter app, including the booking history a support agent will ask about.
Call the driver directly Once Porter assigns a driver, the booking screen lets you call them to agree the pickup point.
House shifting has its own desk A separate Porter team runs packers and movers bookings, with its own email and phone lines.
Find the right contact The verified Porter contact details separate customer support, packers and movers and the driver partner route.

Official channels during an outage: X · Facebook · Instagram · LinkedIn · YouTube · Website

Questions

Look at the Porter reports on this page from people who could not book. A wave from several cities at once means a technical issue at Porter's end; one booking with no driver is usually local.

No driver accepting is the commonest complaint, and it is rarely an outage. Porter serves 24x7, but it confirms an order only when a vehicle is free near you. If the app will not open or take payment for many people at once, that is Porter's side.

Usually not. Try another vehicle type for the same load, or book again after a few minutes. Porter has no advance booking, so it can only match a vehicle at the moment you book.

Open the live order in the app; Porter also sends an SMS once a partner is allocated. If tracking still will not load, call the driver from the booking screen, or contact Porter support with the booking ID.

Gaadi tabhi milti hai jab aas paas koi partner free ho. Doosri gaadi chun kar dekhiye ya kuch minute baad dobara book kijiye, kyunki Porter mein advance booking nahi hoti.

Only after a partner is assigned: then Porter may charge Rs 50. If you just need a different drop point, you need not cancel; tell the driver, and Porter works out the fare again for the new location. Loading or unloading over 60 minutes and extra stops can also change the fare.

Yes. The Download button on the status card saves a server down image with Porter's status, the time of our last check, and how many users are reporting problems.

Parcel stuck or tracking not working on Porter? See the verified Porter customer care and complaint numbers, with support timings.

022 4410 4410

Porter

Full helpline