Is Amazon India down right now?

Amazon India is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 202 OK
Response: 0.1s
Checked: 1 hour ago

Download

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About Amazon India

Amazon's Indian marketplace opened in 2013 and grew into one of the two big general shopping platforms in the country, alongside Flipkart. Beyond the marketplace it carries Prime, which bundles faster delivery with Prime Video and music.

Its range is what people come for, from groceries and electronics to books and household goods, with a very large seller base behind it. The Great Indian Festival sale, running through the festive weeks, is its peak, and Prime Day adds a second spike mid-year.

No reports yet, be the first to report an issue above.

Recent reports & outages

08 Jul

Reachability issue minor

Our checks could not reach Amazon India for about 5h 30m.

If Amazon India isn't working

Payment failed but money deducted? Do not pay again. If the order did not confirm, the amount is refunded, and a double payment is auto refunded too. Check Your Orders first before retrying.
Checkout page not loading or looping? Try a different payment method, like UPI, another card, net banking or Cash on Delivery. A wrong device date and time also breaks checkout, so set it to automatic.
App not loading or stuck? Update the Amazon app, clear its cache and reopen it. If it still fails, open the website in a browser to check whether it is the app or Amazon itself.
Try the website versus the app If the app is glitchy, the desktop or mobile website may still work, and it tells you where the problem actually is.
Check the live status above If many people across India are reporting Amazon right now, especially on a sale day, it is a wider problem and not just you.

Other ways to access Amazon India

Try the website if the app is down The Amazon website and the app run a little differently, so switching to the site often gets you through when the app is failing, and vice versa.
Use the mobile browser Opening amazon.in in your phone browser can work when the app will not load at all.
Switch the payment method at checkout If one method keeps failing, UPI, another card, net banking or Cash on Delivery may go through instead.
Check Your Orders before reordering If an order looks stuck, look under Your Orders first. The order is often placed even when the confirmation did not show, so you avoid ordering and paying twice.

Questions

Check the live status and report map above. A spike across several states means it is a wider outage. If reports are low, the issue is more likely your app version, cache or connection.

Do not pay again. If you saw the message that Amazon has not received payment confirmation from your bank, the order auto cancels when the payment is not completed, and any debited amount is refunded. Check Your Orders before retrying, and a double payment is refunded too.

That is Amazon's overload message on heavy traffic days like the Great Indian Festival and Prime Day. It is load, not your account. Wait a minute and try the page again.

Website aur app dono try karein, aur payment method badal kar dekhein, jaise UPI, card ya Cash on Delivery. Agar paise cut gaye par order nahi bana to dobara pay na karein, refund aa jata hai. Upar live status dekhein.

During an outage the order history can go blank for a while and usually comes back on its own. Do not reorder immediately. Check Your Orders again after some time, and try the app versus the website.

If many people are reporting it above at the same time, it is Amazon. If reports are low, update the app, clear its cache, set your device date and time to automatic, and try the website.

Yes. Tap the Download button on the live status card at the top of this page to save the Amazon server down image. The screenshot shows Amazon's current status, the last checked time and how many users across India are reporting problems right now. So when Amazon is actually down you get a real service down screenshot, not a mock-up. Save the service down image to keep it or send it to someone.

We run an on demand check from our server and combine it with real user reports across India. Reports are the main signal, since the site can respond to our check while checkout or the app is broken for users.

Order stuck, refund pending or delivery issue on Amazon India? See the verified Amazon India customer care and order help numbers.

1800-3000-9009

Amazon India · 24x7

Full helpline