Amazon India Customer Care & Order Help
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Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About Amazon India
Amazon India's customer service team works 24x7, across channels including chat from Contact Us on amazon.in and in the app, and on the toll-free number 1800-3000-9009 that Amazon prints on its own offer pages. Keep the order ID ready.
Amazon's Grievance Officer for India takes complaints at [email protected] or by post to Nehru Place, New Delhi. Amazon never asks for your card number, PIN, CVV or Amazon password by call or email.
Amazon India helpline — questions
Call 1800-3000-9009, the Amazon customer support number printed on Amazon's own offer pages. The customer service team is available 24x7, and Contact Us on amazon.in or in the app also offers chat.
Amazon ka customer care number 1800-3000-9009 hai. Customer service team 24x7 milti hai; app ya amazon.in par Contact Us se chat bhi kar sakte hain. Order ID paas rakhiye.
Yes. 1800-3000-9009 is a toll-free 1800 number, and the team behind it works 24x7.
Open Your Orders, pick the order and select View Return/Refund Status. If nothing moves 13 days after pickup, contact customer service. If it shows refunded but no money came, give your bank the RRN from the Refunds section in Transactions.
Amazon never asks for your card number, PIN, CVV or Amazon password, and never asks you to verify your account through a link. Real links end in amazon.in or amazon.com with a dot before the name, unlike sites such as payments-amazon.in. Use Amazon's Report a Scam tool if in doubt.
Email [email protected] or write to Amazon Seller Services Private Limited (9O), 14th Floor, Block E, International Trade Tower, Nehru Place, New Delhi 110019.
Yes. Tap Download on this page to keep the toll-free number, the refund timelines and the grievance email as one picture.
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Helpline details are compiled from public sources and verified periodically. Not affiliated with Amazon India. Always confirm on the official website. How we verify this.