Ajio Customer Care & Order Help
www.ajio.com/self-help
6 AM - 12 Midnight, all days
1800 889 9991Last verified Aug 2026 · numbers can change, confirm on the official site.
Did this number work for you?
All contact details
Hours6 AM - 12 Midnight, all days
Official sitewww.ajio.com/self-help
AddressReliance Retail Ltd (AJIO), 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra 400002
Is Ajio down right now?
Check live status before you call, it may just be busy.
About Ajio
AJIO, the fashion marketplace from Reliance, handles orders, delivery, returns, refunds and account queries on its own line and email. Those official contacts are listed here so you reach AJIO directly.
Keep your order ID ready. A refund always goes back to the original payment method, so nobody needs your card or OTP details to send it, treat any such call as a fraud.
Ajio helpline — questions
The Ajio customer care number is 1800 889 9991, covering orders, delivery, returns, exchanges and refunds. AJIO Luxe has its own team on +91 8080705705.
Ajio ka customer care number 1800 889 9991 hai. Order, return ya refund ki shikayat is par darj karwaein.
Yes, 1800 889 9991 is a toll-free number, so the call costs you nothing from an Indian network.
The lines are open 6 AM to midnight, seven days a week, which is far wider than most fashion retailers and covers weekends fully.
Raise the return from My Account to generate a Return ID, then pack the product with its price tags and a slip carrying the Order ID and Return ID. Ajio initiates the refund within 13 business days of the Return ID being generated.
Yes, write to [email protected] with your order number and the issue. Email suits anything needing photographs, such as a damaged or wrong item.
Ajio makes three delivery attempts on consecutive days. If you miss them, call 1800 889 9991 or write to [email protected] and they will arrange it rather than returning the order straight away.
Yes. The Download button near the top saves an image of Ajio's customer care number and official links with the verified contacts.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with Ajio. Always confirm on the official website. How we verify this.