District by Zomato Customer Care & Order Help
district.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About District by Zomato
District by Zomato, run by Wasteland Entertainment Private Limited, answers booking problems fastest in the app: Profile, then Support, then Chat with us. Its other routes are 0124-4268565 and [email protected].
Dining queries have their own mailbox, [email protected], and gift cards go to [email protected]. District's terms name a grievance officer for complaints chat does not settle.
District by Zomato helpline — questions
0124-4268565 is the number on District's Contact us page. For a booking that is live or about to start, District says in-app chat is faster: Profile, Support, Chat with us.
[email protected] for general support. Restaurant and table bookings go to [email protected], and gift card questions to [email protected].
Open the District app, tap Profile, then Support, then Chat with us. Keep the booking ID ready.
In your email, SMS or WhatsApp. District sends the booking confirmation on all three. Some events need a physical ticket: show the confirmation and an ID at the counter to collect it.
Start with chat support on the app for a real-time fix. If it stays unresolved, write to the Grievance Officer at [email protected] with the booking ID. District names its grievance and nodal officers in its Terms of Service.
It depends on what you booked. Table booking fees come back within 7 working days of a cancellation made 24 hours ahead. Movie refunds follow the cinema's own policy, only if you opted in while booking. For a failed payment, chat with support and quote the payment reference.
No. District is run by Wasteland Entertainment Private Limited, with its own chat, number 0124-4268565 and email [email protected]. Food delivery problems still go to Zomato.
District's support line is 0124-4268565, a Gurugram landline, with in-app chat and [email protected] alongside. As of now, no toll-free line appears on district.in/contact.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with District by Zomato. Always confirm on the official website. How we verify this.