Is Ajio down right now?

Ajio is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 403 OK
Response: 0.6s
Checked: 1 hour ago

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Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About Ajio

Ajio is Reliance Retail's fashion platform, which gives it a different footing from a standalone marketplace, it can lean on the group's retail buying and its own brand portfolio.

It carries streetwear, ethnic wear, footwear and accessories, along with international labels through Ajio Luxe. Its shoppers are largely young and price aware, which is why its sale events are pitched hard. Big Bold Sale weeks and the festive season are when it sees its heaviest order flow.

No reports yet, be the first to report an issue above.

If Ajio isn't working

Payment failed but money deducted? Do not pay again. A debited but unconfirmed payment is refunded. Check My Orders or My Account first.
App not loading? Update the app, clear its cache and reopen. If it still fails, try the website to see whether it is the app or Ajio.
Checkout failing? Try a different payment method, like UPI, a card or net banking. A wrong device date and time can also break checkout.
Try the website versus the app One often works when the other is down, so switch between ajio.com and the app to keep going.
Check the live status above If many people across India are reporting Ajio right now, especially on a sale day, it is a wider problem and not just you.

Other ways to access Ajio

Try the website if the app is down The Ajio site and app run a little differently, so switching to the site often gets you through, and vice versa.
Use the mobile browser Opening ajio.com in your phone browser can work when the app will not load at all.
Switch the payment method at checkout If one method keeps failing, UPI, another card or net banking may go through instead.
Check My Orders before reordering The order is often placed even when the confirmation did not show, so check My Orders first to avoid paying twice.

Official updates during an outage: X · Facebook · Instagram

Questions

Check the live status and report map above. A spike across India means a wider outage, especially during a sale. If reports are low, it is more likely your app version, cache or connection.

Do not pay again. A debited but unconfirmed payment is refunded, usually within a few working days. Check My Orders or My Account before retrying to see whether the order went through.

During AJIO's big sale drops a surge hits together, so pages slow down and checkout can fail. It is load, not your account. Try again in an off peak window.

Website aur app dono try karein, aur payment method badal kar dekhein. Paise kat gaye par order na bana to dobara pay na karein, refund aa jata hai. Upar live status dekhte rahein.

Yes. The app and the website run a little differently, so one can work when the other is down. Use whichever loads for you until both are back.

Yes. Tap the Download button on the live status card at the top of this page to save the Ajio server down image. The screenshot shows Ajio's current status, the last checked time and how many users across India are reporting problems right now. So when Ajio is actually down you get a real service down screenshot, not a mock-up. Save the service down image to keep it or send it to someone.

We run an on demand check from our server and combine it with real user reports across India. Reports are the main signal, since the site can respond to our check while checkout or the app is broken for users.

Order stuck, refund pending or delivery issue on Ajio? See the verified Ajio customer care and order help numbers.

1800 889 9991

Ajio · 6 AM - 12 Midnight, all days · 022-68727100

Full helpline