How do I contact Meesho customer care or complain?

Start from the order in the Meesho app and tap Help, so the order ID goes with your message. Meesho's Google Play listing also gives a support email, query@meesho.com, and a phone number, +91 80 6179 9600. A formal grievance about the platform goes to legalsupport@meesho.com, the address in its terms.

Meesho

meesho.com

live

Is Meesho down right now?

Meesho is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.2s
Last checked: 6 hours ago

Answer: "App / site not loading" is the only Meesho issue reported in the last 24 hours (1 report). Meesho responded normally at our last check on 24 Oct 2026, 4:00 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 1 reports.

About Meesho

Meesho is an online marketplace run by Meesho Technologies Private Limited, where small suppliers sell clothing, home goods, beauty, electronics and more, with cash on delivery on many orders.

Orders are filled by those suppliers, so a delay usually belongs to one supplier rather than to the platform as a whole. Help for an order starts from the order itself in the Meesho app.

Live reports

across 1 state

BengaluruAirtel

App / site not loading

“The meesho app blocked my meesho app please unblock my meesho account” — Akshu Akshitha

21h ago

Not enough reports for Meesho yet to show a longer history.
The 1 from the last 24 hours is in Recent.

73-day history

healthy reports issues outage

We checked 74 times over the last 73 days — healthy on 65 days. It typically responds in about 0.2s.

73d ago 49d 24d today

Response time · daily average slowest day 2.3s

Dashed line is its usual 0.2s, measured over the last 14 days. Gaps are days with no timing data.

13 Aug no data

14 Aug no data

15 Aug no data

16 Aug checked, healthy

17 Aug no data

18 Aug checked, healthy

19 Aug checked, healthy

20 Aug no data

21 Aug checked, healthy

22 Aug no data

23 Aug checked, healthy

24 Aug no data

25 Aug checked, healthy

26 Aug no data

27 Aug checked, healthy

28 Aug checked, healthy

29 Aug checked, healthy

30 Aug checked, healthy

31 Aug checked, healthy

1 Sep checked, healthy

2 Sep checked, healthy

3 Sep checked, healthy

4 Sep checked, healthy

5 Sep checked, healthy avg 0.6s

6 Sep checked, healthy avg 0.7s

7 Sep checked, healthy avg 0.6s

8 Sep checked, healthy avg 0.5s

9 Sep checked, healthy avg 0.5s

10 Sep checked, healthy avg 0.6s

11 Sep checked, healthy avg 0.4s

12 Sep checked, healthy avg 0.5s

13 Sep checked, healthy avg 0.4s

14 Sep checked, healthy avg 0.5s

15 Sep checked, healthy avg 0.6s

16 Sep checked, healthy avg 0.5s

17 Sep checked, healthy avg 0.5s

18 Sep checked, healthy avg 0.4s

19 Sep checked, healthy avg 0.5s

20 Sep checked, healthy avg 0.5s

21 Sep checked, healthy avg 0.5s

22 Sep checked, healthy avg 0.5s

23 Sep checked, healthy avg 0.4s

24 Sep checked, healthy avg 0.4s

25 Sep checked, healthy avg 0.5s

26 Sep checked, healthy avg 0.4s

27 Sep checked, healthy avg 0.4s

28 Sep checked, healthy avg 0.5s

29 Sep checked, healthy avg 0.5s

30 Sep checked, healthy avg 0.5s

1 Oct checked, healthy avg 0.4s

2 Oct checked, healthy avg 2.3s

3 Oct checked, healthy avg 0.7s

4 Oct checked, healthy avg 0.7s

5 Oct checked, healthy avg 0.5s

6 Oct checked, healthy avg 0.6s

7 Oct checked, healthy avg 0.2s

8 Oct checked, healthy avg 0.2s

9 Oct checked, healthy avg 0.2s

10 Oct checked, healthy avg 0.2s

11 Oct checked, healthy avg 0.2s

12 Oct checked, healthy avg 0.2s

13 Oct checked, healthy avg 0.3s

14 Oct checked, healthy avg 0.3s

15 Oct checked, healthy avg 0.3s

16 Oct checked, healthy avg 0.3s

17 Oct checked, healthy avg 0.5s

18 Oct checked, healthy avg 0.1s

19 Oct checked, healthy avg 0.2s

20 Oct checked, healthy avg 0.2s

21 Oct checked, healthy avg 0.2s

22 Oct checked, healthy avg 0.2s

23 Oct 1 report avg 0.2s

24 Oct checked, healthy avg 0.2s

If Meesho isn't working

Order not moving? Open it in the app and use Help. The order ID travels with the message that way.
Return not picked up? Check the pickup window on the order. A refund begins only after the courier collects the parcel.
App not loading? Update it, switch between Wi-Fi and mobile data, then try meesho.com in a browser.
Check the live status above If many people across India are reporting Meesho right now, it is a wider problem and not just you.

Other ways to access Meesho

Open the website meesho.com shows the same account and orders in a browser.
Help inside the order That is the one channel that reaches support with the order details already attached.
Try another marketplace Flipkart, Amazon or Ajio may carry the same item if an order will not go through.
Verified contacts The verified Meesho contacts carry the grievance address and the help centre.

Official channels during an outage: X · Facebook · Instagram · YouTube · LinkedIn · Website

Questions

Check the reports on this page. Many people reporting the app or checkout at once means a technical issue at Meesho. If only your order is stuck, open it in the app; a single order problem rarely means the whole app is down.

A stalled order is usually not an outage. A return waiting for pickup, a cash order awaiting confirmation, or a seller who has not dispatched all look identical from the app.

Start from the order in the Meesho app and tap Help, so the order ID goes with your message. Meesho's Google Play listing also gives a support email, [email protected], and a phone number, +91 80 6179 9600. A formal grievance about the platform goes to [email protected], the address in its terms.

Use only the contacts Meesho itself gives: the Help section in its app, and the email and phone on its Google Play listing. Nobody genuine asks for an OTP, a UPI PIN or a payment to release a refund.

App me order kholkar Help se baat karein, order ID apne aap jud jata hai. Refund return pickup ke baad shuru hota hai. Kisi ko OTP ya UPI PIN mat batayein.

Do not order again. Check your orders first; if no order was placed, the debit should return to the account it came from. Raise it from the order in the app if it has not.

Meesho decides whether cash on delivery is offered, and its terms let it withhold COD or charge a COD handling fee. So COD can appear on some products and not on others in the same cart; pay online if you need that item now.

Yes. Tap Download on the status card at the top. The saved server down screenshot shows Meesho's status, the last checked time, and how many users are reporting problems.

Order stuck, refund pending or delivery issue on Meesho? See the verified Meesho customer care and order help numbers.

+91 80 6179 9600

Meesho

Full helpline