Reliance Digital

reliancedigital.in

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Is Reliance Digital down right now?

Q: How do I track my Reliance Digital order?

Open the shipment email and tap Track my shipment, or go to My Account on the website and check Order History. A Pick at Store order is held for 14 days, then cancelled automatically if nobody collects it.

Q: My Reliance Digital product arrived damaged. What do I do?

Report it within 24 hours of delivery on 1800-889-1055 or by email, with photos of the outer box, the inner box and the product. Once Reliance Digital confirms out-of-box damage, it creates a return for you.

Reliance Digital is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.1s
Last checked: 5 hours ago

Answer: No Reliance Digital issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:04 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About Reliance Digital

Phones, laptops, TVs, ACs and home appliances are sold online by Reliance Digital at reliancedigital.in and in its app, alongside its chain of stores. The platform is operated by Reliance Retail Limited.

Orders can be delivered, picked up at a nearby store, or sent by Insta Delivery from the closest store. Installation and extended care come under Reliance Digital's resQ services.

24-day history

healthy reports issues outage

We checked 31 times over the last 24 days — healthy on 24 days. It typically responds in about 0.1s.

24d ago 16d 8d today

Response time · daily average slowest day 3.3s

Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.

1 Oct checked, healthy avg 0.5s

2 Oct checked, healthy avg 3.3s

3 Oct checked, healthy avg 2s

4 Oct checked, healthy avg 1.4s

5 Oct checked, healthy avg 2.5s

6 Oct checked, healthy avg 2.4s

7 Oct checked, healthy avg 0.1s

8 Oct checked, healthy avg 0.1s

9 Oct checked, healthy avg 0.2s

10 Oct checked, healthy avg 0.1s

11 Oct checked, healthy avg 0.1s

12 Oct checked, healthy avg 0.1s

13 Oct checked, healthy avg 0.1s

14 Oct checked, healthy avg 0.1s

15 Oct checked, healthy avg 0.1s

16 Oct checked, healthy avg 0.1s

17 Oct checked, healthy avg 0.1s

18 Oct checked, healthy avg 0.1s

19 Oct checked, healthy avg 0.1s

20 Oct checked, healthy avg 0.2s

21 Oct checked, healthy avg 0.1s

22 Oct 1 report avg 0.1s

23 Oct checked, healthy avg 0.1s

24 Oct checked, healthy avg 0.1s

If Reliance Digital isn't working

Update the Reliance Digital app Install the newest version of the app before retrying checkout.
Check your bank before paying again If checkout failed, look for a debit first. Reliance Digital says a debit that produced no order is refunded automatically to the source of payment.
Try the website instead If the app is stuck, place the order on reliancedigital.in in a browser.
Clear coupons and retry If a coupon throws an error at checkout, remove it and apply it again after refreshing the cart.
Check the live status on this page Many Reliance Digital reports during a sale point to a busy server on their side. Your cart stays saved; try again later.

Other ways to access Reliance Digital

Buy at a Reliance Digital store Find a store on the website by pincode and buy there if online checkout keeps failing.
Choose Pick at Store Place the order online and collect it from a nearby store within 14 days.
Use Insta Delivery Where a store near you has stock, orders placed between 10 AM and 2 PM can arrive within 3 hours.
Call the contact centre Toll-free number, timings and email are on the Reliance Digital helpline page.

Official channels during an outage: X · Facebook · YouTube · Website

Questions

The shopper reports on this page and our check of reliancedigital.in show whether the site is breaking for lots of users together. With no other reports, check your own browser, app version and network.

Sale launches and new phone releases bring the heaviest traffic, and checkout or coupon pages can fail first. An outdated app, a payment gateway error at your bank, or a slow connection explains most other failures.

Wait half an hour, then recheck your order status. Reliance Digital says money taken for an order that was cancelled or not placed is refunded automatically to the source of payment. If it never received the payment, the issuing bank refunds it within 7 business days. Check with your bank or payment app if it takes longer.

Open the shipment email and tap Track my shipment, or go to My Account on the website and check Order History. A Pick at Store order is held for 14 days, then cancelled automatically if nobody collects it.

Report it within 24 hours of delivery on 1800-889-1055 or by email, with photos of the outer box, the inner box and the product. Once Reliance Digital confirms out-of-box damage, it creates a return for you.

No. Reliance Digital does not change the address or mobile number on a placed order, for security. Cancel it and place a fresh order with the right details.

Sale ya naye phone launch ke din site par bheed hoti hai. App update karein ya browser badal kar dekhein. Order ke liye paisa kat gaya ho to order history dekhein, refund lagbhag 7 din mein wapas aata hai.

Yes. The download button on the status card saves a server down image with Reliance Digital's status, the time of our last check, and how many users are reporting problems.

Order stuck, refund pending or delivery issue on Reliance Digital? See the verified Reliance Digital customer care and order help numbers.

1800-889-1055

Reliance Digital · Daily, 9.30 AM-7.30 PM

Full helpline