Tata CLiQ

tatacliq.com

live

Is Tata CLiQ down right now?

Q: How do I return a product on Tata CLiQ?

Go to Order History, pick the item and tap Return, then choose the reason. Return windows run from 0 to 7 days by product, as shown on the product page. Tata CLiQ arranges pick-up within 2 working days; for electronics, only after it approves the return.

Q: When will I get my Tata CLiQ refund?

Within 3-4 working days of the refund starting, back to the original card or bank account used for the order. CLiQ Cash refunds take 1-2 business days after the quality check. For COD orders, Tata CLiQ sends the money by NEFT to the bank details you gave with the return.

Q: How do I contact Tata CLiQ customer care?

Start in CLiQ Care while signed in, which shows steps for your recent orders. To speak to someone, call 022-68078282; the line is open 10 AM to 7 PM, all seven days. Our Tata CLiQ helpline page also has the grievance route.

Tata CLiQ is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.1s
Last checked: 5 hours ago

Answer: No Tata CLiQ issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:03 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About Tata CLiQ

Owned by Tata UniStore Limited, Tata CLiQ is the Tata group's online store for fashion, footwear, watches, beauty and home, now branded on its site as Tata CLiQ FASHION. It sells through tatacliq.com and the Tata CLiQ app, with sellers listing on the platform.

Orders, returns, refunds and CLiQ Cash are handled under My Account and in CLiQ Care. Tata CLiQ Luxury runs as a separate store.

24-day history

healthy reports issues outage

We checked 24 times over the last 24 days — healthy on 24 days. It typically responds in about 0.1s.

24d ago 16d 8d today

Response time · daily average slowest day 0.3s

Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.

1 Oct checked, healthy avg 0.1s

2 Oct checked, healthy avg 0.1s

3 Oct checked, healthy avg 0.1s

4 Oct checked, healthy avg 0.1s

5 Oct checked, healthy avg 0.1s

6 Oct checked, healthy avg 0.1s

7 Oct checked, healthy avg 0.1s

8 Oct checked, healthy avg 0.1s

9 Oct checked, healthy avg 0.1s

10 Oct checked, healthy avg 0.1s

11 Oct checked, healthy avg 0.1s

12 Oct checked, healthy avg 0.2s

13 Oct checked, healthy avg 0.1s

14 Oct checked, healthy avg 0.1s

15 Oct checked, healthy avg 0.1s

16 Oct checked, healthy avg 0.1s

17 Oct checked, healthy avg 0.1s

18 Oct checked, healthy avg 0.1s

19 Oct checked, healthy avg 0.1s

20 Oct checked, healthy avg 0.3s

21 Oct checked, healthy avg 0.2s

22 Oct checked, healthy avg 0.1s

23 Oct checked, healthy avg 0.1s

24 Oct checked, healthy avg 0.1s

If Tata CLiQ isn't working

Update or reinstall the app Get the latest Tata CLiQ app from your app store. A stale version can fail at login or checkout.
Switch between app and website If the app freezes, finish the order on tatacliq.com in a browser; if the site stalls, use the app.
Retry payment once If checkout fails, wait a few minutes and try another card, UPI app or net banking. Check your bank app before paying twice.
Wait for the order status Delivery partners can take up to 48 hours to mark an order Delivered, and the Return option appears only after that.
Check the live status on this page When many shoppers report Tata CLiQ at the same moment, the fault is on their side. Your bag and wishlist stay saved; come back later.

Other ways to access Tata CLiQ

Pay with CLiQ Cash If your card keeps failing, a CLiQ Cash balance from an earlier refund or gift card can complete the order.
Cancel before it ships Changed your mind during a delay? Cancelling before shipping gets you the full amount back, including the Processing Fee.
Use CLiQ Care for order issues CLiQ Care handles returns, missing items and damaged freebies without a call.
Call Tata CLiQ The Tata CLiQ helpline page gives the support number, its hours and the grievance email.

Official channels during an outage: X · Facebook · Instagram · YouTube · LinkedIn · Website

Questions

Shopper reports on this page, together with our check of tatacliq.com, show whether others are stuck too. Many reports at once during a sale point to Tata CLiQ's side. If you are alone, update the app or try the website.

Check the app version, your bank's payment gateway and your connection.

Check Order History under My Account with the same login you ordered from. If money left your account but no order appears, the payment did not complete, and your bank reverses such debits. Call support with the transaction reference if it does not come back.

Go to Order History, pick the item and tap Return, then choose the reason. Return windows run from 0 to 7 days by product, as shown on the product page. Tata CLiQ arranges pick-up within 2 working days; for electronics, only after it approves the return.

Within 3-4 working days of the refund starting, back to the original card or bank account used for the order. CLiQ Cash refunds take 1-2 business days after the quality check. For COD orders, Tata CLiQ sends the money by NEFT to the bank details you gave with the return.

The Processing Fee (platform, packaging and shipping fees) is not refunded on returns, undelivered orders or cancellations after shipping. Cancel before the order ships and you get the full amount back.

Start in CLiQ Care while signed in, which shows steps for your recent orders. To speak to someone, call 022-68078282; the line is open 10 AM to 7 PM, all seven days. Our Tata CLiQ helpline page also has the grievance route.

Tap Download on the status card at the top. The server down screenshot shows Tata CLiQ's status, when we last checked, and how many users are reporting problems.

Order stuck, refund pending or delivery issue on Tata CLiQ? See the verified Tata CLiQ customer care and order help numbers.

022-68078282

Tata CLiQ · Daily, 10 AM-7 PM

Full helpline