Why is TNT tracking not working today?

Check the number and its age first: Use the shipment number. It is in the confirmation email, under the barcode on the collection manifest, and on the left of the invoice · A new shipment can take up to an hour to show. Shipments stay in tracking for about 90 days · TNT reuses shipment numbers every three or four weeks. If other shipments show up, pick yours by date, origin and destination. If no shipment number works for anyone, TNT tracking has a technical issue.

Does TNT deliver to my postal code in India?

Only in some. TNT has restarted door to door pickup and delivery in select postal codes across key Indian cities. Write to customerservice.in@tnt.com before booking to check yours. An outage is different: tracking fails for everyone, whatever the postal code.

TNT

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Is TNT down right now?

Q: How do I rearrange a TNT delivery?

If the driver left a We Missed You card, use it with TNT's Re-delivery Service. If not, contact customer service with the shipment number, delivery address and the date you want. Re-deliveries happen only Monday to Friday.

TNT is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.4s
Last checked: 5 hours ago

Answer: No TNT issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:02 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Hit a problem? Report it

Seconds to file, no login.

Last 24 hours: 0 reports.

About TNT

TNT Express, now part of FedEx, ships documents, parcels and pallets within India and abroad under its own name, with its own Track & Trace and the myTNT 2 booking tool. Each shipment carries a shipment number, also called the consignment or waybill number.

In India, TNT has brought back door to door pickup and delivery only in select postal codes across key cities. It asks customers to confirm a postal code with customer service before booking. Invoices come electronically through TNT e-invoicing.

46-day history

healthy reports issues outage

We checked 49 times over the last 46 days — healthy on 45 days, minor issues on 1 day. It typically responds in about 0.4s.

46d ago 31d 15d today

Response time · daily average slowest day 1.5s

Dashed line is its usual 0.4s, measured over the last 14 days. Gaps are days with no timing data.

9 Sep 1 issue

10 Sep checked, healthy avg 1s

11 Sep checked, healthy avg 1s

12 Sep checked, healthy avg 1.1s

13 Sep checked, healthy avg 0.9s

14 Sep checked, healthy avg 0.8s

15 Sep checked, healthy avg 0.8s

16 Sep checked, healthy avg 0.9s

17 Sep checked, healthy avg 0.9s

18 Sep checked, healthy avg 1.1s

19 Sep checked, healthy avg 1s

20 Sep checked, healthy avg 1s

21 Sep checked, healthy avg 1s

22 Sep checked, healthy avg 1s

23 Sep checked, healthy avg 1s

24 Sep checked, healthy avg 0.8s

25 Sep checked, healthy avg 0.9s

26 Sep checked, healthy avg 1s

27 Sep checked, healthy avg 1s

28 Sep checked, healthy avg 0.9s

29 Sep checked, healthy avg 0.9s

30 Sep checked, healthy avg 1s

1 Oct checked, healthy avg 1s

2 Oct checked, healthy avg 1.5s

3 Oct checked, healthy avg 1s

4 Oct checked, healthy avg 1s

5 Oct checked, healthy avg 1s

6 Oct checked, healthy avg 1s

7 Oct checked, healthy avg 0.5s

8 Oct checked, healthy avg 0.4s

9 Oct checked, healthy avg 0.4s

10 Oct checked, healthy avg 0.4s

11 Oct checked, healthy avg 0.5s

12 Oct checked, healthy avg 0.3s

13 Oct checked, healthy avg 0.3s

14 Oct checked, healthy avg 0.4s

15 Oct checked, healthy avg 0.4s

16 Oct checked, healthy avg 0.3s

17 Oct checked, healthy avg 0.4s

18 Oct checked, healthy avg 0.4s

19 Oct checked, healthy avg 0.3s

20 Oct checked, healthy avg 0.4s

21 Oct checked, healthy avg 0.3s

22 Oct checked, healthy avg 0.4s

23 Oct checked, healthy avg 0.3s

24 Oct checked, healthy avg 0.4s

Recent reports & outages

09 Sep

Reachability issue minor

Our checks could not reach TNT for about 10m 27s.

If TNT isn't working

Is it only your shipment? If many people report together, the website is the problem. One shipment with no new scan points to that shipment alone.
Use the shipment number It sits in the confirmation email, under the barcode on the collection manifest, and on the left of the invoice below the customer number.
Track by shipment number If the booking reference returns nothing, search with the shipment number. Several can go in at once, separated by commas.
Someone else's shipment showing? Shipment numbers come round again every few weeks. Pick your own result by the date, origin and destination.
Try myTNT 2 TNT's booking and shipping tool works on any device, so try it if the public pages will not load.

Other ways to access TNT

Book through myTNT 2 You can book import and export shipments in myTNT 2 when the public site is slow.
Use the re-delivery card A card left by the driver lets the receiver rearrange delivery on a weekday without calling.
Proof of delivery from myTNT For a delivered shipment, the proof of delivery signature image comes from TNT's shipping tools such as myTNT, with no call needed.
Raise invoice queries online Invoice adjustments and questions go only through the invoice query form on tnt.com, which asks for the invoice and account numbers.
Reach TNT India Calling from India? The verified TNT India contacts list the 1800 number, its timings and the customer service email.

Official channels during an outage: Website

Questions

Check the TNT reports on this page. When many people say tnt.com or myTNT will not load, TNT is facing issues. When only your shipment shows nothing new, the site is working. A shipment booked in the last hour may not appear yet.

Check the number and its age first:

Use the shipment number. It is in the confirmation email, under the barcode on the collection manifest, and on the left of the invoice.
A new shipment can take up to an hour to show. Shipments stay in tracking for about 90 days.
TNT reuses shipment numbers every three or four weeks. If other shipments show up, pick yours by date, origin and destination.

If no shipment number works for anyone, TNT tracking has a technical issue.

Only in some. TNT has restarted door to door pickup and delivery in select postal codes across key Indian cities. Write to [email protected] before booking to check yours. An outage is different: tracking fails for everyone, whatever the postal code.

No. TNT says it does not ask for payment or personal details through an unexpected call, text or email for goods in transit or in its custody. Do not reply. If you have lost money, call your bank, then complain to the cybercrime police in your city or on 1930.

If the driver left a We Missed You card, use it with TNT's Re-delivery Service. If not, contact customer service with the shipment number, delivery address and the date you want. Re-deliveries happen only Monday to Friday.

Shipment number daaliye, jo confirmation email ya invoice par likha hota hai. Booking ka reference na chale to shipment number se track kijiye. Naya shipment ek ghante tak na dikhe, yeh normal hai. Tab bhi status na dikhe to TNT India ki toll-free line 1800 1033 339 par poochiye.

Yes. Tap Download on the status card at the top. The saved server down screenshot shows TNT's status, the last checked time, and how many users are reporting problems.

Parcel stuck or tracking not working on TNT? See the verified TNT customer care and complaint numbers, with support timings.

1800 1033 339

TNT · Mon-Sat, 9 AM-9 PM

Full helpline