What happens if Shree Maruti loses or damages my parcel?

SMILe's terms cap the pay-out unless you insured the parcel. Documents: up to 10 times the freight, or the docket value if lower · Parcels under Rs 5,000: up to 5 times the freight, or the docket value if lower · Above Rs 5,000 or fragile: insure it yourself at booking; uninsured, SMILe pays nothing. SMILe also collects a 0.5% freight-on-value charge at booking.

Shree Maruti

shreemaruti.com

live

Is Shree Maruti down right now?

Q: Why is Shree Maruti tracking not working today?

Use Track Order on shreemaruti.com with the AWB number from your docket, the booking receipt. My Booking on the same site logs you in with your mobile number and an SMS OTP. If tracking fails for everyone, the site has a technical issue; call +91 97126 66666.

Q: Has Shree Maruti Courier changed its name?

Yes. It now trades as Shree Maruti Integrated Logistics Limited, or SMILe, on shreemaruti.com. Customer care email still comes from customercare@shreemaruticourier.com, the address from the courier days.

Q: Does Shree Maruti deliver to my PIN code?

Search your city or PIN code in the Store Locator on the contact page; SMILe lists 2,646 locations across India. A PIN code with no centre is a coverage gap, not an outage.

Shree Maruti is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.3s
Last checked: 5 hours ago

Answer: No Shree Maruti issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:02 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Tell us what is broken

A few seconds, no account.

Last 24 hours: 0 reports.

About Shree Maruti

Shree Maruti Integrated Logistics Limited, known as SMILe and earlier as Shree Maruti Courier, runs courier, freight, cold chain and warehousing services from Gujarat. Its store locator lists 2,646 locations across India, searchable by city or PIN code.

Tracking is on shreemaruti.com with the AWB number printed on the docket. The company says it never asks for delivery or pickup charges through a payment gateway, and asks customers not to share an OTP or payment details.

46-day history

healthy reports issues outage

We checked 49 times over the last 46 days — healthy on 46 days. It typically responds in about 0.3s.

46d ago 31d 15d today

Response time · daily average slowest day 1.6s

Dashed line is its usual 0.3s, measured over the last 14 days. Gaps are days with no timing data.

9 Sep checked, healthy avg 0.3s

10 Sep checked, healthy avg 0.3s

11 Sep checked, healthy avg 0.4s

12 Sep checked, healthy avg 0.3s

13 Sep checked, healthy avg 0.4s

14 Sep checked, healthy avg 0.3s

15 Sep checked, healthy avg 0.3s

16 Sep checked, healthy avg 0.4s

17 Sep checked, healthy avg 0.3s

18 Sep checked, healthy avg 0.4s

19 Sep checked, healthy avg 0.3s

20 Sep checked, healthy avg 1.6s

21 Sep checked, healthy avg 0.3s

22 Sep checked, healthy avg 0.4s

23 Sep checked, healthy avg 0.3s

24 Sep checked, healthy avg 0.3s

25 Sep checked, healthy avg 0.3s

26 Sep checked, healthy avg 0.3s

27 Sep checked, healthy avg 0.3s

28 Sep checked, healthy avg 0.3s

29 Sep checked, healthy avg 0.4s

30 Sep checked, healthy avg 0.3s

1 Oct checked, healthy avg 0.3s

2 Oct checked, healthy avg 0.7s

3 Oct checked, healthy avg 0.3s

4 Oct checked, healthy avg 0.4s

5 Oct checked, healthy avg 0.4s

6 Oct checked, healthy avg 0.4s

7 Oct checked, healthy avg 0.3s

8 Oct checked, healthy avg 0.5s

9 Oct checked, healthy avg 0.4s

10 Oct checked, healthy avg 0.3s

11 Oct checked, healthy avg 0.3s

12 Oct checked, healthy avg 0.4s

13 Oct checked, healthy avg 0.3s

14 Oct checked, healthy avg 0.3s

15 Oct checked, healthy avg 0.3s

16 Oct checked, healthy avg 0.3s

17 Oct checked, healthy avg 0.3s

18 Oct checked, healthy avg 0.3s

19 Oct checked, healthy avg 0.3s

20 Oct checked, healthy avg 0.3s

21 Oct checked, healthy avg 0.3s

22 Oct checked, healthy avg 0.3s

23 Oct checked, healthy avg 0.3s

24 Oct checked, healthy avg 0.3s

If Shree Maruti isn't working

Everyone, or one parcel? Many Shree Maruti reports at once mean the network. One parcel without an update points to that shipment.
Use the AWB from the docket The docket you got at booking carries the AWB number. Tracking and every support route start with it.
Never pay a charge by link SMILe does not collect any delivery or pickup fee through an online payment link.

Other ways to access Shree Maruti

Find a centre with the Store Locator Search by city or PIN code for the nearest of SMILe's 2,646 locations, and book or collect there.
Use the SMILe app Shree Maruti's mobile app lets you schedule pickups when the website is slow.
Reschedule or self-collect through the contact form The contact page form handles delivery rescheduling, self-collection and pickup concerns with your AWB number.
Call SMILe The verified Shree Maruti contacts give the customer care line, its hours and both mailboxes.

Official channels during an outage: X · Facebook · Instagram · LinkedIn · YouTube · Website

Questions

Watch the Shree Maruti reports on this page. Many people failing to load shreemaruti.com or Track Order at the same time means SMILe is facing issues. If only your parcel shows no update, the site is working, so check the AWB number.

Use Track Order on shreemaruti.com with the AWB number from your docket, the booking receipt. My Booking on the same site logs you in with your mobile number and an SMS OTP. If tracking fails for everyone, the site has a technical issue; call +91 97126 66666.

Yes. It now trades as Shree Maruti Integrated Logistics Limited, or SMILe, on shreemaruti.com. Customer care email still comes from [email protected], the address from the courier days.

No. Shree Maruti Integrated Logistics says it never asks for delivery charges, pickup charges or any other charges through a payment gateway. Do not share an OTP or payment details, and check with +91 97126 66666.

Search your city or PIN code in the Store Locator on the contact page; SMILe lists 2,646 locations across India. A PIN code with no centre is a coverage gap, not an outage.

SMILe's terms cap the pay-out unless you insured the parcel.

Documents: up to 10 times the freight, or the docket value if lower.
Parcels under Rs 5,000: up to 5 times the freight, or the docket value if lower.
Above Rs 5,000 or fragile: insure it yourself at booking; uninsured, SMILe pays nothing.

SMILe also collects a 0.5% freight-on-value charge at booking.

shreemaruti.com par Track Order kholiye aur docket par likha AWB number daaliye. Agar site sabke liye band hai to kuch der rukiye ya +91 97126 66666 par call kijiye. Koi online delivery charge maange to mat dijiye.

Yes. Tap Download on the status card at the top. The saved server down screenshot shows Shree Maruti's status, the last checked time, and how many users are reporting problems.

Parcel stuck or tracking not working on Shree Maruti? See the verified Shree Maruti customer care and complaint numbers, with support timings.

+91 97126 66666

Shree Maruti · Mon-Fri, 9.30 AM-6.30 PM

Full helpline