Shadowfax

shadowfax.in

live

Is Shadowfax down right now?

Q: Why is Shadowfax tracking not working today?

Use the AWB or order ID on shadowfax.in/track, from the shop's shipping message. If the number finds nothing, check it with the seller, since the seller booked Shadowfax. If the tracker fails for everyone, it is an outage.

Shadowfax is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.1s
Last checked: 5 hours ago

Answer: No Shadowfax issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:02 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Report the problem

Seconds to file, no sign in.

Last 24 hours: 0 reports.

About Shadowfax

Most people meet Shadowfax Technologies Limited as the courier on an order placed somewhere else. From Bengaluru it runs e-commerce parcel delivery, hyperlocal and quick commerce drops, and Shadowfax Courier, an intracity delivery app serving about 50 cities.

Shipments are tracked on shadowfax.in with the AWB or order ID. Shadowfax says its support is reached only through its official website, that an OTP goes to the delivery partner only for delivery, cancellation or reschedule, and that it never asks for extra payment at the door.

46-day history

healthy reports issues outage

We checked 54 times over the last 46 days — healthy on 46 days. It typically responds in about 0.1s.

46d ago 31d 15d today

Response time · daily average slowest day 0.1s

Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.

9 Sep checked, healthy avg 0.1s

10 Sep checked, healthy avg 0.1s

11 Sep checked, healthy avg 0.1s

12 Sep checked, healthy avg 0.1s

13 Sep checked, healthy avg 0.1s

14 Sep checked, healthy avg 0.1s

15 Sep checked, healthy avg 0.1s

16 Sep checked, healthy avg 0.1s

17 Sep checked, healthy avg 0.1s

18 Sep checked, healthy avg 0.1s

19 Sep checked, healthy avg 0.1s

20 Sep checked, healthy avg 0.1s

21 Sep checked, healthy avg 0.1s

22 Sep checked, healthy avg 0.1s

23 Sep checked, healthy avg 0.1s

24 Sep checked, healthy avg 0.1s

25 Sep checked, healthy avg 0.1s

26 Sep checked, healthy avg 0.1s

27 Sep checked, healthy avg 0.1s

28 Sep checked, healthy avg 0.1s

29 Sep checked, healthy avg 0.1s

30 Sep checked, healthy avg 0.1s

1 Oct checked, healthy avg 0.1s

2 Oct checked, healthy avg 0.1s

3 Oct checked, healthy avg 0.1s

4 Oct checked, healthy avg 0.1s

5 Oct checked, healthy avg 0.1s

6 Oct checked, healthy avg 0.1s

7 Oct checked, healthy avg 0.1s

8 Oct checked, healthy avg 0.1s

9 Oct checked, healthy avg 0.1s

10 Oct checked, healthy avg 0.1s

11 Oct checked, healthy avg 0.1s

12 Oct checked, healthy avg 0.1s

13 Oct checked, healthy avg 0s

14 Oct checked, healthy avg 0.1s

15 Oct checked, healthy avg 0.1s

16 Oct checked, healthy avg 0.1s

17 Oct checked, healthy avg 0.1s

18 Oct checked, healthy avg 0.1s

19 Oct checked, healthy avg 0.1s

20 Oct checked, healthy avg 0.1s

21 Oct checked, healthy avg 0.1s

22 Oct checked, healthy avg 0.1s

23 Oct checked, healthy avg 0.1s

24 Oct checked, healthy avg 0.1s

If Shadowfax isn't working

Compare with other cities Reports from scattered cities at the same time mean Shadowfax, not your order.
Use the AWB or order ID The tracker takes either one. Copy it from the seller's shipping message rather than retyping.
Go to the seller for returns Cancellations and wrong or damaged items go through the seller who booked the delivery.
Use only official contacts Shadowfax says numbers or links found outside its official website may not be genuine.

Other ways to access Shadowfax

Raise it with the seller The shop that booked Shadowfax can chase the delivery and handle cancellations and returns.
Use the order card in the app For a Shadowfax Courier booking, raise a support ticket from the order card in Order history.
Track on the official site shadowfax.in/track works with the AWB or order ID when an app will not open.
Get the verified contacts The verified Shadowfax contact details give the support line, the main mailbox and the courier app address.

Official channels during an outage: X · Facebook · Instagram · LinkedIn · YouTube · Website

Questions

Check the Shadowfax reports on this page. If many people say the tracker or the Shadowfax Courier app will not load, the fault is Shadowfax's. If only your order shows no update, the tracking works and the parcel is on its way.

Use the AWB or order ID on shadowfax.in/track, from the shop's shipping message. If the number finds nothing, check it with the seller, since the seller booked Shadowfax. If the tracker fails for everyone, it is an outage.

The shop chose it. Shadowfax delivers for other platforms, so for a cancellation or a wrong or damaged item, Shadowfax's own FAQ says to contact the seller first.

Share the OTP only to complete a delivery, cancellation or reschedule, as Shadowfax instructs. It never asks for extra payment before or at delivery, so do not pay more than the order says.

For parcels from online shops, the seller decides whether Shadowfax covers your PIN code. Shadowfax Courier, the intracity app, serves about 50 Indian cities. If tracking or the app fails for everyone, that is an outage.

shadowfax.in/track par AWB ya order ID daaliye. Order cancel ya galat item ho to pehle seller se baat kijiye. OTP sirf delivery ke waqt partner ko dijiye.

Yes, tap Download on the status card at the top to save a server down image showing Shadowfax's current status, the last checked time, and how many users are reporting problems.

Parcel stuck or tracking not working on Shadowfax? See the verified Shadowfax customer care and complaint numbers, with support timings.

080 6817 2518

Shadowfax

Full helpline