Is Netplus Broadband down right now?
Netplus Broadband is working
Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.
- Reports·1h
- 0
- Server
- 200 OK
- Response
- 4.1s
- Last checked
- 5 hours ago
Answer: No Netplus Broadband issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:06 AM IST.
Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.
Netplus internet gone? Report it here
One tap, no account.
Last 24 hours: 0 reports.
About Netplus Broadband
Across urban Punjab and Chandigarh, many homes get fibre internet from Netplus Broadband, run by Netplus Broadband Services Private Limited of the Jujhar Group, Ludhiana. It serves over 8 lakh customers on an FTTH network spread across 8 states, with IPTV and landline phone as add-ons.
Bills, recharges and data usage sit in the Netplus self-care account, and cable operators and Netplus stores also accept payment.
Live reports
across 2 states
- No one has reported a problem with Netplus Broadband in the last 24 hours.
- History has 7 reports from the last 20 days.
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23 Oct
LudhianaJio
No internet
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19 Oct
LudhianaAirtel
No internet
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18 Oct
LudhianaJio
No internet
“Red light blinking” — Guest
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16 Oct
LudhianaJio
No internet
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13 Oct
New DelhiZSCALER, INC
Very slow speed
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12 Oct
LudhianaAirtel
No internet
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9 Oct
LudhianaAirtel
Other issue
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8 Oct
LudhianaAirtel
No internet
What people are reporting
- No internet · 5
- Very slow speed · 1
- Other issue · 1
Where reports come from — 2 states
- Punjab · 6
- Delhi · 1
Which networks — 3 networks
- Airtel · 4
- Jio · 2
- ZSCALER, INC · 1
Reports about Netplus Broadband in the last 90 days, up to 23 Oct 2026, 5:30 AM IST, are coming from users across Airtel, Jio and ZSCALER, INC, so this does not look specific to one network.
20-day history
We checked 43 times over the last 20 days — healthy on 20 days. It typically responds in about 2.2s.
Dashed line is its usual 2.2s, measured over the last 14 days. Gaps are days with no timing data.
If Netplus Broadband isn't working
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See if other Netplus users in Punjab report it Netplus reports from several Punjab cities at once mean a network-level fault.
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Power-cycle the modem Switch it off for a minute, turn it back on and wait for the lights to settle.
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Check your account status Log in to self-care to see whether the plan is active and the bill paid.
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Watch your FUP If speed drops suddenly late in the month, check your Fair Usage Policy limit before calling it a fault.
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Register a complaint Call customer care and keep the docket number; Netplus aims to fix complaints in 4 to 6 hours.
Other ways to access Netplus Broadband
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Use mobile hotspot Tether your phone's data while Netplus restores the line.
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Pay through your cable operator If online payment fails, your local cable operator or a Netplus store can take the bill.
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Check usage in self-care Self-care shows plan, usage and bills from any phone on mobile data.
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Contact Netplus The number, email and escalation route are on our Netplus Broadband helpline page.
Official channels during an outage: X · Facebook · Instagram · YouTube · LinkedIn · Website
Questions
Netplus users from Ludhiana to Chandigarh report outages here. We also check the Netplus self-care site. If reports come from one locality only, check for a local cable fault; reports from several cities point to a wider outage.
The usual reasons:
- A fibre or cable fault in your area.
- The account is inactive because the bill or recharge is due.
- The modem needs a restart.
Restart the modem first, then check your account in self-care. If both look fine, call 70875 70875 and note the docket number.
If the account was already inactive when you paid, Netplus says it takes at least 4 working hours and up to 72 hours to activate, depending on how you paid. Restart the modem after the payment shows in self-care.
Open Pay Bill / Recharge on netplus.co.in and pick postpaid, prepaid, IPTV or bundle.
Netplus also accepts payment through your local cable operator, who can collect from home, at Netplus stores, and in its cheque collection boxes.
netplus.co.in par Pay Bill / Recharge kholein, Prepaid ya Postpaid chunein aur online payment karein. Apne local cable operator ya Netplus store par bhi bill jama kar sakte hain.
You may have crossed your Fair Usage Policy limit. After that, speed drops to the plan's post-FUP speed until the next billing cycle, while data stays unlimited.
Netplus sends an email or SMS at 80% and 100% of the limit. Top-up plans restore speed sooner.
Log in to the Netplus self-care account at selfcare.netplus.co.in. View Usage shows your data use and View Bill gives a copy of your bill or statement.
Netplus processes refunds for a failed payment in 24 to 48 hours, and your bank may take another 4 to 7 working days to post the credit. If the payment shows success but your bill is not updated, register a complaint with customer care.
Yes, at any time. Pick a new plan from the Best Fit Plan section on netplus.co.in or ask customer care to switch it.
Raise a Shifting Request through Netplus, from the FAQ page or by calling customer care, with your customer ID and the new address.
Call 70875 70875; Netplus lists support round the clock. The email and complaint escalation route are on our Netplus Broadband helpline page.
Yes. Tap download on the status card at the top. The saved server down screenshot shows Netplus Broadband's status, the last checked time, and how many users are reporting problems.
Need to raise a network or broadband complaint with Netplus Broadband? See the verified Netplus Broadband customer care and complaint numbers.
Related & alternatives
Here are other networks and internet providers we track, each with live status.
People also check
Unofficial status from automated checks & user reports. Not affiliated with Netplus Broadband. Status may be inaccurate, confirm on the official site.