Is Alliance Broadband down right now?
Alliance Broadband is working
Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.
- Reports·1h
- 0
- Server
- 200 OK
- Response
- 0.3s
- Last checked
- 5 hours ago
Answer: No Alliance Broadband issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:05 AM IST.
Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.
Alliance internet not working? Report it
Report in a tap, no login.
Last 24 hours: 0 reports.
About Alliance Broadband
Kolkata households have used Alliance Broadband for over two decades. Alliance Broadband Services Private Limited, set up in 2003 and based at Phillips Crossing, holds a Category A ISP licence from the Department of Telecommunications and sells wired broadband across West Bengal, with support desks for Kerala, Tamil Nadu, Andhra Pradesh, Telangana and Karnataka.
Plans run from 30 to 450 days at up to 1 Gbps, some with OTT apps bundled. Recharges are paid online with the Customer ID or in the Alliance Broadband mobile app.
20-day history
We checked 20 times over the last 20 days — healthy on 20 days. It typically responds in about 0.3s.
Dashed line is its usual 0.3s, measured over the last 14 days. Gaps are days with no timing data.
If Alliance Broadband isn't working
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Are Alliance users across Kolkata reporting it? When Alliance reports rise across Kolkata together, the network has a wider problem.
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Check plan validity An expired plan cuts the connection; renew on the payment site with your Customer ID.
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Reboot the router Turn the router off for a minute, then on, and wait for it to reconnect.
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Raise a ticket Log the fault on the Service Desk so the area team can attend.
Other ways to access Alliance Broadband
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Use your phone's hotspot Mobile data keeps you online while Alliance fixes the line.
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Pay through the app If the payment website is slow, renew in the Alliance Broadband app.
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Message on WhatsApp Alliance's WhatsApp support takes complaints when calls do not go through.
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Contact Alliance Alliance's 1800 line, WhatsApp and the numbers for other states sit on our Alliance Broadband helpline page.
Questions
Alliance users in Kolkata and the rest of West Bengal flag outages here as they hit them, and we check alliancebroadband.co.in. If only one neighbourhood is reporting, the fault is local, at the area partner's end.
Most common causes:
- The plan has expired and needs a recharge.
- A cable or fibre fault in your area.
- The router needs a restart.
Restart the router, check the plan's validity, then raise a ticket on the Alliance Service Desk or call 1800 1200 300.
Go to the Alliance online payment site, pay2abs.alliancebroadband.in, and enter your Customer ID, the 8-digit number, not your username.
The Alliance Broadband mobile app on Android and iOS also takes bill payments and renewals.
Register a support ticket at servicedesk.alliancebroadband.in, or call the toll-free number. WhatsApp support on +91 98743 31155 also takes complaints. Note the ticket number for follow-up.
Truly unlimited plans with validity from 30 to 450 days and speeds up to 1 Gbps; some bundle more than 30 OTT apps. The Tariff Plans page lists them with a filter for new users and for Kolkata.
Pay bills, renew on monthly, quarterly or yearly plans, and see your profile and contact details. The app is on both Android and iOS.
Its toll-free line covers West Bengal and other states, with Kolkata as the base. Alliance also lists support lines for customers in Kerala and Tamil Nadu, Andhra Pradesh and Telangana, and Karnataka.
Alliance's toll-free number is 1800 1200 300, and support runs 24x7. WhatsApp, email and the regional lines are on our Alliance Broadband helpline page.
Yes. Tap download on the status card at the top. The saved server down screenshot shows Alliance Broadband's status, the last checked time, and how many users are reporting problems.
Need to raise a network or broadband complaint with Alliance Broadband? See the verified Alliance Broadband customer care and complaint numbers.
Related & alternatives
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Unofficial status from automated checks & user reports. Not affiliated with Alliance Broadband. Status may be inaccurate, confirm on the official site.