Alliance Broadband Customer Care & Complaint Helpline

1800 1200 300, toll-free for customers in West Bengal and other states. Alliance says its support works 24x7 by phone, email and chat. Keep your Customer ID handy, since payments and tickets use it.

+91 98743 31155. Alliance lists it for WhatsApp support in West Bengal and other states. Send your Customer ID with the first message so the team can find your account.

[email protected] for service queries. Suggestions and general feedback can go to [email protected].

• Kerala and Tamil Nadu: 0484 400 0878, [email protected]
• Andhra Pradesh and Telangana: 75960 80776, [email protected]
• Karnataka: 75960 24451, [email protected]

Log in to the Service Desk at servicedesk.alliancebroadband.in, where tickets are registered and followed up. Keep the ticket number when you call or message.

Escalate on the Service Desk ticket first. Alliance names its Appellate Authority, with postal and email contact, on its Contact Us page for complaints it has not resolved.

Corporate and leased line users email [email protected]. Alliance says its business internet runs 24x7x365 under service level agreements on uptime.

Alliance Broadband Services Private Limited is at P-31 Nani Gopal Roychowdhury Avenue (CIT Road), Phillips Crossing, Kolkata 700014. For a fault at home, use the toll-free line, WhatsApp or a Service Desk ticket instead.