Kotak Neo

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Is Kotak Neo down right now?

Q: Why is Kotak Neo app not working today?

Kotak Securities now runs as Kotak Neo, so make sure you are on the Kotak Neo app or kotakneo.com. A crowd of reports on this page points to a Kotak-side outage; a quiet page means updating the app and signing in again is the first step.

Q: Kotak Neo server down: how do I still trade?

Ring Call and Trade on the toll-free 1800 209 9191, Monday to Friday from 8 AM to 5.30 PM. Before you do, look at the order book so the same trade is not placed twice.

Q: When will my Kotak Neo withdrawal reach my bank?

With Instant Payout, requested on a trading day between 10 AM and 4 PM, eligible funds usually reach your bank within a minute. It is free, and you can withdraw up to Rs 10 lakh a day. Requests outside that window go through the regular withdrawal cycle.

Q: Can I chat with Kotak Securities support?

Yes. Live chat and WhatsApp chat on 7738988888 run every day from 8 AM to 8 PM, two hours longer than the phone line.

Kotak Neo is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.1s
Last checked: 6 hours ago

Answer: No Kotak Neo issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:00 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About Kotak Neo

Kotak Neo is the trading platform of Kotak Securities Limited, on the Kotak Neo app and kotakneo.com; the old kotaksecurities.com address now leads there. Clients trade stocks, F&O, IPOs and ETFs and invest in mutual funds.

Instant Payout sends withdrawals to your bank on trading days between 10 AM and 4 PM, free of charge. Customer care answers every day of the week.

69-day history

healthy reports issues outage

We checked 79 times over the last 69 days — healthy on 64 days. It typically responds in about 0.1s.

69d ago 46d 23d today

Response time · daily average slowest day 0.3s

Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.

17 Aug no data

18 Aug checked, healthy

19 Aug no data

20 Aug checked, healthy

21 Aug no data

22 Aug checked, healthy

23 Aug no data

24 Aug checked, healthy

25 Aug no data

26 Aug checked, healthy

27 Aug checked, healthy

28 Aug checked, healthy

29 Aug checked, healthy

30 Aug checked, healthy

31 Aug checked, healthy

1 Sep checked, healthy

2 Sep checked, healthy

3 Sep checked, healthy

4 Sep checked, healthy

5 Sep checked, healthy avg 0.1s

6 Sep checked, healthy avg 0.1s

7 Sep checked, healthy avg 0.1s

8 Sep checked, healthy avg 0.1s

9 Sep checked, healthy avg 0.1s

10 Sep checked, healthy avg 0.1s

11 Sep checked, healthy avg 0.1s

12 Sep checked, healthy avg 0.1s

13 Sep checked, healthy avg 0.1s

14 Sep checked, healthy avg 0.1s

15 Sep checked, healthy avg 0.1s

16 Sep checked, healthy avg 0.1s

17 Sep checked, healthy avg 0.1s

18 Sep checked, healthy avg 0.1s

19 Sep checked, healthy avg 0.1s

20 Sep checked, healthy avg 0.1s

21 Sep checked, healthy avg 0.1s

22 Sep checked, healthy avg 0.1s

23 Sep checked, healthy avg 0.1s

24 Sep checked, healthy avg 0.1s

25 Sep checked, healthy avg 0.2s

26 Sep checked, healthy avg 0.1s

27 Sep checked, healthy avg 0.1s

28 Sep checked, healthy avg 0.1s

29 Sep checked, healthy avg 0.1s

30 Sep checked, healthy avg 0.1s

1 Oct checked, healthy avg 0.1s

2 Oct checked, healthy avg 0.2s

3 Oct checked, healthy avg 0.1s

4 Oct checked, healthy avg 0.1s

5 Oct checked, healthy avg 0.1s

6 Oct checked, healthy avg 0.1s

7 Oct checked, healthy avg 0.1s

8 Oct checked, healthy avg 0.1s

9 Oct 1 report avg 0.1s

10 Oct 1 report avg 0.3s

11 Oct checked, healthy avg 0.1s

12 Oct checked, healthy avg 0.1s

13 Oct checked, healthy avg 0.1s

14 Oct checked, healthy avg 0.1s

15 Oct checked, healthy avg 0s

16 Oct 1 report avg 0.1s

17 Oct checked, healthy avg 0.1s

18 Oct checked, healthy avg 0.1s

19 Oct checked, healthy avg 0.2s

20 Oct checked, healthy avg 0.1s

21 Oct 1 report avg 0.1s

22 Oct checked, healthy avg 0.1s

23 Oct checked, healthy avg 0.1s

24 Oct checked, healthy avg 0.1s

If Kotak Neo isn't working

Compare with other Kotak Neo traders When traders across India report Kotak Securities together, the fault is on Kotak's side. Reinstalling will not fix it.
Open the right app Kotak Securities trading now happens on Kotak Neo. An older app or bookmark may not work; use the Kotak Neo app or kotakneo.com.
Confirm the order book Before placing an order again, check whether the first one went through, so you are not left with two.
Withdrawals after 4 PM Instant Payout runs from 10 AM to 4 PM on trading days. A request placed later goes through the regular withdrawal cycle, so it takes longer.

Other ways to access Kotak Neo

Trade by phone Call and Trade takes orders on the toll-free customer service number, Monday to Friday from 8 AM to 5.30 PM.
Use WhatsApp or live chat WhatsApp chat on 7738988888 and live chat answer every day until 8 PM, after the phone line closes.
Check collateral on NCDEX Kotak Neo links the NCDEX client-wise collateral page, so the collateral recorded for you can be checked there when Kotak Neo itself will not open.
Kotak Neo contacts The verified Kotak Securities helpline page has the toll-free line, WhatsApp, NRI and complaint numbers and the cyber security contacts.

Official channels during an outage: X · Facebook · Instagram · LinkedIn · YouTube · Website

Questions

Check the Kotak Securities reports on this page. A rise in the last few minutes means the Kotak Neo app or site is failing for many traders. If nobody else is reporting, look at your own connection first.

Kotak Securities now runs as Kotak Neo, so make sure you are on the Kotak Neo app or kotakneo.com. A crowd of reports on this page points to a Kotak-side outage; a quiet page means updating the app and signing in again is the first step.

Ring Call and Trade on the toll-free 1800 209 9191, Monday to Friday from 8 AM to 5.30 PM. Before you do, look at the order book so the same trade is not placed twice.

With Instant Payout, requested on a trading day between 10 AM and 4 PM, eligible funds usually reach your bank within a minute. It is free, and you can withdraw up to Rs 10 lakh a day. Requests outside that window go through the regular withdrawal cycle.

Yes. Live chat and WhatsApp chat on 7738988888 run every day from 8 AM to 8 PM, two hours longer than the phone line.

Pehle Kotak Neo ki order book kholiye aur confirm kijiye ki trade hua ya nahi. App ya site band ho to toll-free 1800 209 9191 par Call and Trade se order dijiye, Monday se Friday subah 8 se shaam 5.30 tak.

Yes. The Download button on the status card saves a server down image with Kotak Neo's status, the time of our last check, and how many users are reporting problems.

Order stuck or account not working on Kotak Neo? See the verified Kotak Neo customer care, support and call and trade numbers.

1800 209 9191

Kotak Neo · All days, 8 AM-6 PM

Full helpline