Why is my Paytm Money KYC still pending?

Paytm Money says KYC and investment readiness take 30 minutes, and it emails you once you are verified. If it is delayed by more than 24 hours, write to priority.kyc@paytmmoney.com with your registered mobile number. KYC done for the Paytm wallet or Payments Bank does not count for mutual funds.

Paytm Money

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Is Paytm Money down right now?

Q: Why is Paytm Money not working today?

For a login problem, remember Paytm Money uses your Paytm credentials, and changing the password in Paytm Money resets your Paytm password too. Paytm may also lock an account after suspicious activity; cybercell@paytmmoney.com handles those. If the app will not load for anyone, the reports here will show it.

Paytm Money is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.1s
Last checked: 6 hours ago

Answer: No Paytm Money issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:00 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About Paytm Money

Paytm Money is the investing platform of Paytm Money Limited, a SEBI-registered stock broker and depository participant and a PFRDA-registered NPS point of presence. It offers mutual funds, stocks, F&O, IPOs and NPS through its app and website.

You sign in with your Paytm login. Investments are paid by UPI, net banking, debit card or AutoPay from your verified bank account; the Paytm wallet and credit cards cannot be used.

71-day history

healthy reports issues outage

We checked 70 times over the last 71 days — healthy on 65 days. It typically responds in about 0.2s.

71d ago 47d 24d today

Response time · daily average slowest day 1.2s

Dashed line is its usual 0.2s, measured over the last 14 days. Gaps are days with no timing data.

15 Aug no data

16 Aug no data

17 Aug checked, healthy

18 Aug no data

19 Aug checked, healthy

20 Aug checked, healthy

21 Aug no data

22 Aug checked, healthy

23 Aug no data

24 Aug checked, healthy

25 Aug no data

26 Aug checked, healthy

27 Aug checked, healthy

28 Aug checked, healthy

29 Aug checked, healthy

30 Aug checked, healthy

31 Aug checked, healthy

1 Sep checked, healthy

2 Sep checked, healthy

3 Sep checked, healthy

4 Sep checked, healthy

5 Sep checked, healthy avg 1.1s

6 Sep checked, healthy avg 1s

7 Sep checked, healthy avg 1s

8 Sep checked, healthy avg 0.9s

9 Sep checked, healthy avg 0.9s

10 Sep checked, healthy avg 1s

11 Sep checked, healthy avg 0.9s

12 Sep checked, healthy avg 0.9s

13 Sep checked, healthy avg 0.9s

14 Sep checked, healthy avg 0.8s

15 Sep checked, healthy avg 0.9s

16 Sep checked, healthy avg 0.8s

17 Sep checked, healthy avg 0.9s

18 Sep checked, healthy avg 1.1s

19 Sep checked, healthy avg 0.9s

20 Sep checked, healthy avg 0.9s

21 Sep checked, healthy avg 0.9s

22 Sep checked, healthy avg 1.1s

23 Sep checked, healthy avg 0.9s

24 Sep checked, healthy avg 0.9s

25 Sep checked, healthy avg 1s

26 Sep checked, healthy avg 1.2s

27 Sep checked, healthy avg 0.9s

28 Sep checked, healthy avg 1s

29 Sep checked, healthy avg 0.9s

30 Sep checked, healthy avg 0.8s

1 Oct checked, healthy avg 0.9s

2 Oct checked, healthy avg 0.9s

3 Oct checked, healthy avg 1s

4 Oct checked, healthy avg 1s

5 Oct checked, healthy avg 1s

6 Oct checked, healthy avg 0.9s

7 Oct checked, healthy avg 0.2s

8 Oct checked, healthy avg 0.2s

9 Oct checked, healthy avg 0.2s

10 Oct checked, healthy avg 0.1s

11 Oct checked, healthy avg 0.2s

12 Oct checked, healthy avg 0.2s

13 Oct checked, healthy avg 0.2s

14 Oct checked, healthy avg 0.2s

15 Oct checked, healthy avg 0.2s

16 Oct checked, healthy avg 0.2s

17 Oct checked, healthy avg 0.2s

18 Oct checked, healthy avg 0.1s

19 Oct checked, healthy avg 0.2s

20 Oct checked, healthy avg 0.2s

21 Oct checked, healthy avg 0.1s

22 Oct checked, healthy avg 0.2s

23 Oct checked, healthy avg 0.1s

24 Oct checked, healthy avg 0.1s

If Paytm Money isn't working

Compare with other Paytm Money investors If many investors are reporting Paytm Money right now, the fault is at their end and reinstalling will not help.
Look at your orders first Check what went through before retrying an order or a payment, so you do not place it twice.
Use your latest Paytm password Paytm Money signs you in with your Paytm account. Changing the password in Paytm Money resets your Paytm password as well, so use the newest one.
Pay from your verified bank Only your verified bank account can pay for investments, whether by UPI, net banking, debit card or AutoPay. A wallet or credit card payment will not go through.
Update the app or switch network Install the latest version of the app, then try mobile data in place of Wi-Fi. If it opens, the trouble was on your side.

Other ways to access Paytm Money

Sign in on the website When the Paytm Money app refuses to load, go to paytmmoney.com and sign in there with the same Paytm account to see your investments.
Set up AutoPay AutoPay is a one-time bank mandate set up in the app. Once it is active, investments are paid for in one click from your verified bank.
Use the help topics The Customer Support and FAQ section covers payments, KYC, bank accounts, AutoPay and statements, and lets you raise a request from the app.
Paytm Money phone and email The verified Paytm Money helpline page has the support number, office hours and the complaint, KYC and fraud email ids.

Official channels during an outage: X · Facebook · Instagram · LinkedIn · YouTube · WhatsApp · Website

Questions

Compare your problem with the Paytm Money reports on this page. Several reports close together mean the app or site is down for many investors. If nobody else is reporting, update the app and try another network.

For a login problem, remember Paytm Money uses your Paytm credentials, and changing the password in Paytm Money resets your Paytm password too. Paytm may also lock an account after suspicious activity; [email protected] handles those. If the app will not load for anyone, the reports here will show it.

Your orders and positions. See what actually went through before you place an order or pay for an investment again, so a repeat does not double it. Then raise a request in the app's customer support section if something is stuck.

Paytm Money says KYC and investment readiness take 30 minutes, and it emails you once you are verified. If it is delayed by more than 24 hours, write to [email protected] with your registered mobile number. KYC done for the Paytm wallet or Payments Bank does not count for mutual funds.

No. Paytm Money accepts UPI, net banking, a debit card or AutoPay, and only from your verified bank account. Credit cards and wallets are not allowed for investments under SEBI rules.

Pehle Paytm Money ke orders mein dekhiye ki order gaya ya nahi, phir hi dobara lagaiye. Is page par bahut log Paytm Money report kar rahe hon to dikkat unki taraf hai; app ke customer support section se request raise kijiye.

Tap Download on the status card at the top. The server down screenshot shows Paytm Money's status, when we last checked, and how many users are reporting problems.

Order stuck or account not working on Paytm Money? See the verified Paytm Money customer care, support and call and trade numbers.

022-64891010

Paytm Money · Mon-Fri, 9 AM-5 PM

Full helpline