HDFC Securities

hdfcsec.com

live

Is HDFC Securities down right now?

Q: HDFC Securities server down: can I place an order by phone?

Yes. Call the Centralized Dealing Desk on 022-6246 5555, the same number as customer care. It takes orders between 8.30 AM and 5.30 PM, Monday to Friday, and until 2 PM on Saturdays, at no extra cost.

HDFC Securities is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: OK
Response: 0.1s
Last checked: 6 hours ago

Answer: No HDFC Securities issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:00 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About HDFC Securities

HDFC Securities Limited is a stock broker and depository participant offering equity, derivatives, mutual funds, IPOs and NPS through hdfcsec.com and its mobile app. It also runs HDFC Sky, a separate investing app on hdfcsky.com.

When the site or app fails, orders can still go in by phone through the Centralized Dealing Desk, which shares the customer care number and charges nothing extra.

69-day history

healthy reports issues outage

We checked 71 times over the last 69 days — healthy on 63 days. It typically responds in about 0.1s.

69d ago 46d 23d today

Response time · daily average slowest day 1.6s

Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.

17 Aug no data

18 Aug no data

19 Aug checked, healthy

20 Aug no data

21 Aug checked, healthy

22 Aug no data

23 Aug checked, healthy

24 Aug no data

25 Aug checked, healthy

26 Aug no data

27 Aug checked, healthy

28 Aug checked, healthy

29 Aug checked, healthy

30 Aug checked, healthy

31 Aug checked, healthy

1 Sep checked, healthy

2 Sep checked, healthy

3 Sep checked, healthy

4 Sep checked, healthy

5 Sep checked, healthy avg 0.4s

6 Sep checked, healthy avg 0.4s

7 Sep checked, healthy avg 0.4s

8 Sep checked, healthy avg 0.4s

9 Sep checked, healthy avg 0.4s

10 Sep checked, healthy avg 0.4s

11 Sep checked, healthy avg 0.4s

12 Sep checked, healthy avg 0.4s

13 Sep checked, healthy avg 0.4s

14 Sep checked, healthy avg 0.4s

15 Sep checked, healthy avg 0.4s

16 Sep checked, healthy avg 0.4s

17 Sep checked, healthy avg 0.4s

18 Sep checked, healthy avg 0.4s

19 Sep checked, healthy avg 0.4s

20 Sep checked, healthy avg 0.4s

21 Sep checked, healthy avg 0.4s

22 Sep checked, healthy avg 0.4s

23 Sep checked, healthy avg 0.4s

24 Sep checked, healthy avg 0.3s

25 Sep checked, healthy avg 0.4s

26 Sep checked, healthy avg 0.3s

27 Sep checked, healthy avg 0.4s

28 Sep checked, healthy avg 0.4s

29 Sep checked, healthy avg 0.4s

30 Sep checked, healthy avg 0.6s

1 Oct checked, healthy avg 0.4s

2 Oct checked, healthy avg 0.3s

3 Oct checked, healthy avg 0.4s

4 Oct checked, healthy avg 0.4s

5 Oct checked, healthy avg 0.4s

6 Oct checked, healthy avg 0.4s

7 Oct checked, healthy avg 0.4s

8 Oct checked, healthy avg 0.4s

9 Oct checked, healthy avg 0.4s

10 Oct checked, healthy avg 0.4s

11 Oct checked, healthy avg 0.4s

12 Oct checked, healthy avg 0.4s

13 Oct checked, healthy avg 1.6s

14 Oct checked, healthy avg 0.4s

15 Oct checked, healthy avg 0.1s

16 Oct checked, healthy avg 0.1s

17 Oct checked, healthy avg 0.1s

18 Oct checked, healthy avg 0.1s

19 Oct checked, healthy avg 0.1s

20 Oct checked, healthy avg 0.1s

21 Oct checked, healthy avg 0.1s

22 Oct checked, healthy avg 0s

23 Oct checked, healthy avg 0.1s

24 Oct checked, healthy avg 0.1s

If HDFC Securities isn't working

See if other HDFC Securities clients report it When many clients report HDFC Securities at once, the fault is at the broker's end. Reinstalling the app will not help until it clears.
See the order book first Before you place an order again, confirm whether the first one reached the exchange so you do not double it.
Reset your password If your login keeps failing, generate a new password online from the login page or ask customer care for a reset.
Check which app you are using HDFC Sky and the HDFC Securities app are separate, with separate logins. Make sure you are opening the one your account is on.
Swap network Switch between Wi-Fi and mobile data and open the site again. If it loads now, the issue was your connection.

Other ways to access HDFC Securities

Order through the dealing desk The Centralized Dealing Desk takes phone orders on trading days from 8.30 AM, with a trained tele-broking executive and no extra charge.
Try the website or the app hdfcsec.com and the HDFC Securities mobile app work independently. When one of them stalls, sign in on the other with the same login.
Visit a branch HDFC Securities has a branch locator on its contact page, so you can find a nearby branch for help in person.
HDFC Securities helpline The verified HDFC Securities helpline page has the customer care and dealing desk number, the NRI desk and the complaint and cyber contacts.

Official channels during an outage: X · Facebook · Instagram · LinkedIn · YouTube · Website

Questions

Check the HDFC Securities reports on this page. Plenty of them within a short time means hdfcsec.com or the app is failing for many clients. If you see none, test your own connection and app version first.

If reports are rising here, it is on HDFC Securities' side and the Centralized Dealing Desk can take your order by phone. If only your login fails, generate a new password online or ask customer care to reset it. HDFC Sky is a separate app on hdfcsky.com, so check which one you are using.

Yes. Call the Centralized Dealing Desk on 022-6246 5555, the same number as customer care. It takes orders between 8.30 AM and 5.30 PM, Monday to Friday, and until 2 PM on Saturdays, at no extra cost.

Generate a new one online through the password generation option on the login page, or send customer care a request to reset it. A new password is then sent to you.

HDFC Securities says the payout of funds or securities is credited within a business day after it receives them from the exchange. If a payout is late, check your ledger and then contact customer care with your client code.

Sabse pehle order book dekhiye, order exchange tak pahuncha ya nahi. Site ya app band ho to Centralized Dealing Desk 022-6246 5555 par call karke order lagwaiye; desk Monday se Friday subah 8.30 baje khulta hai.

Yes. Tap Download on the status card at the top. The saved server down screenshot shows HDFC Securities's status, the last checked time, and how many users are reporting problems.

Order stuck or account not working on HDFC Securities? See the verified HDFC Securities customer care, support and call and trade numbers.

022-6246 5555

HDFC Securities · Mon-Fri, 9 AM-5 PM

Full helpline