How do I raise a Zerodha complaint that goes on record?

Open a ticket on the support portal, which takes tickets every day, weekends included. Keep the ticket number: complaints@zerodha.com, SEBI SCORES and the exchange portals all ask for it.

Zerodha

zerodha.com

live

Is Zerodha down right now?

Zerodha is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.1s
Last checked: 6 hours ago

Answer: No Zerodha issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:00 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About Zerodha

Zerodha Broking Limited started on 15 August 2010 and now has more than 1.8 crore clients. Clients meet it through three separate pieces: Kite for trading, Console for reports and Coin for mutual funds.

Because they are separate, the first thing worth checking is which piece is actually stuck. If Kite is down and a position has to be closed, Zerodha's call and trade desk takes the order by phone for Rs 50 per order.

72-day history

healthy reports issues outage

We checked 75 times over the last 72 days — healthy on 65 days. It typically responds in about 0.1s.

72d ago 48d 24d today

Response time · daily average slowest day 0.2s

Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.

14 Aug no data

15 Aug no data

16 Aug checked, healthy

17 Aug no data

18 Aug checked, healthy

19 Aug no data

20 Aug checked, healthy

21 Aug no data

22 Aug checked, healthy

23 Aug checked, healthy

24 Aug no data

25 Aug checked, healthy

26 Aug no data

27 Aug checked, healthy

28 Aug checked, healthy

29 Aug checked, healthy

30 Aug checked, healthy

31 Aug checked, healthy

1 Sep checked, healthy

2 Sep checked, healthy

3 Sep checked, healthy

4 Sep checked, healthy

5 Sep checked, healthy avg 0.1s

6 Sep checked, healthy avg 0.1s

7 Sep checked, healthy avg 0.1s

8 Sep checked, healthy avg 0.1s

9 Sep checked, healthy avg 0.1s

10 Sep checked, healthy avg 0.1s

11 Sep checked, healthy avg 0.1s

12 Sep checked, healthy avg 0.1s

13 Sep checked, healthy avg 0.1s

14 Sep checked, healthy avg 0.1s

15 Sep checked, healthy avg 0.1s

16 Sep checked, healthy avg 0.1s

17 Sep checked, healthy avg 0.1s

18 Sep checked, healthy avg 0.1s

19 Sep checked, healthy avg 0.1s

20 Sep checked, healthy avg 0.1s

21 Sep checked, healthy avg 0.1s

22 Sep checked, healthy avg 0.1s

23 Sep checked, healthy avg 0.1s

24 Sep checked, healthy avg 0.1s

25 Sep checked, healthy avg 0.1s

26 Sep checked, healthy avg 0.1s

27 Sep checked, healthy avg 0.1s

28 Sep checked, healthy avg 0.1s

29 Sep checked, healthy avg 0.1s

30 Sep checked, healthy avg 0.1s

1 Oct checked, healthy avg 0.1s

2 Oct checked, healthy avg 0.1s

3 Oct checked, healthy avg 0.1s

4 Oct checked, healthy avg 0.2s

5 Oct checked, healthy avg 0.1s

6 Oct checked, healthy avg 0.1s

7 Oct checked, healthy avg 0.1s

8 Oct checked, healthy avg 0.1s

9 Oct checked, healthy avg 0.1s

10 Oct checked, healthy avg 0.1s

11 Oct checked, healthy avg 0.1s

12 Oct checked, healthy avg 0.1s

13 Oct checked, healthy avg 0.1s

14 Oct checked, healthy avg 0.1s

15 Oct checked, healthy avg 0.1s

16 Oct checked, healthy avg 0.1s

17 Oct checked, healthy avg 0.1s

18 Oct checked, healthy avg 0.1s

19 Oct checked, healthy avg 0.1s

20 Oct checked, healthy avg 0.1s

21 Oct checked, healthy avg 0.1s

22 Oct checked, healthy avg 0.1s

23 Oct checked, healthy avg 0.1s

24 Oct checked, healthy avg 0.1s

If Zerodha isn't working

Order rejected? Read the rejection message first. Margin, price bands and expired sessions cause most of them.
Kite refusing to load? Try the browser version and the app in turn, then call and trade if a position has to be closed.
Calling from a new number? Support asks for a support code when the number is not registered on the account.
Check the live status above If many people across India are reporting Zerodha right now, it is a wider problem and not just you.

Other ways to access Zerodha

Call and trade 080 4718 1888 places orders by phone, 9 AM to 11:30 PM on weekdays, for Rs 50 per order.
Kite on the web rather than the app The browser version and the app break separately, so one usually opens.
Raise a ticket The support portal accepts tickets every day of the week, weekends included.
Verified contacts The verified Zerodha contacts carry the emergency block and complaint routes.

Official channels during an outage: X · Facebook · Instagram · LinkedIn · Website

Questions

Check the reports on this page. Many traders reporting Kite at once means a technical issue at Zerodha's end. Kite, Console and Coin are separate, so one can be stuck while the other two still work.

Often it is not an outage at all. A rejected order is usually margin, a price band or an expired session, so read the rejection message before anything else. If Kite will not load for many people at once, the reports here will show it, and call and trade is the way to close a position.

Use call and trade on 080 4718 1888, from 9 AM to 11:30 PM on weekdays. It costs Rs 50 per order placed through a dealer. Keep your client ID ready, and note that selling needs DDPI or the CDSL TPIN already active on the account.

Open a ticket on the support portal, which takes tickets every day, weekends included. Keep the ticket number: [email protected], SEBI SCORES and the exchange portals all ask for it.

Margin aur price band pehle check karein, phir logout karke dobara login karein. Position turant band karni ho to 080 4718 1888 par call and trade ka istemal karein.

Read the rejection message in Kite's order book first; margin, price bands and an expired session cause most rejections. If the platform itself is stuck, call and trade on 080 4718 1888 puts the order through.

Yes. Tap Download on the status card at the top. The saved server down screenshot shows Zerodha's status, the last checked time, and how many users are reporting problems.

Order stuck or account not working on Zerodha? See the verified Zerodha customer care, support and call and trade numbers.

080 4718 1888

Zerodha · Mon-Fri, 8.30 AM - 5 PM

Full helpline