Is ICICI Direct down right now?

ICICI Direct is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.1s
Checked: 1 hour ago

Download

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About ICICI Direct

ICICI Direct is the retail investing platform of ICICI Securities, part of the ICICI group, and one of India's better known full-service brokers.

People use it to trade stocks, derivatives, mutual funds, IPOs, bonds and more, with research reports and advisory bundled in, which is what separates a full-service broker from a discount one. A lot of its customers come through the three-in-one account that links the ICICI Bank savings account, the demat and the trading account together.

Its systems are busiest right at the open and on sharply moving sessions.

No reports yet, be the first to report an issue above.

If ICICI Direct isn't working

Check your order book before retrying If an order seems stuck, check whether it actually went through before placing it again, so you do not double up.
Switch between the app and ICICIdirect.com If the ICICI Direct app is stuck, try the web platform, or the other way round. If one is down the other often works.
Check your connection Switch between Wi-Fi and mobile data and reload, since a frozen screen at market open is sometimes your network.
Use call and trade for an urgent order For a time-sensitive trade when the app is down, ICICI Direct's call-and-trade or support line can place the order for you.
Check the live status above If many people across India are reporting ICICI Direct right now, it is a wider problem and not just you, which matters when the market is moving.

Other ways to access ICICI Direct

Use ICICIdirect.com instead of the app, or vice versa The ICICI Direct app and web platform are separate routes, so if one is down the other often still works.
Place an urgent order by call and trade For a time-sensitive trade, ICICI Direct's call-and-trade or support line can place or square off an order over the phone.
Use another broker if you have one If you hold accounts with more than one broker, another platform can be a fallback for an urgent trade.
Helpline for a stuck order or funds For a stuck order or funds issue, the verified ICICI Direct helpline and support are the place to escalate.

Official updates during an outage: X

Questions

Check the live status and report map above. If reports are spiking across India, especially right at market open, it is a wider ICICI Direct problem and not just you.

Timing tells you most of it. Market open and the closing half hour are when broking platforms strain hardest, and the reports above will show a national spike if it is a real outage. Outside those windows, a login failure is more often an expired session or a pending annual reactivation.

At 9:15 AM and on volatile days a huge number of traders log in and place orders together, so ICICIdirect.com can slow down or error out for a while. It is load, and it matters most because markets move fast.

First check whether the order actually went through in your order book before retrying, so you do not place it twice. If the platform is under load, wait a moment and check the live reports here.

Under heavy load some data can lag or fail to load even when orders work. Refresh, switch between the app and the web platform, and check your connection.

Pehle order book mein dekhein ki order laga ya nahi, phir hi dobara try karein taki double na ho jaye. Market open par load ke waqt thodi der ruk kar upar live reports check karein.

Yes. Tap the Download button on the live status card at the top of this page to save the ICICI Direct server down image. The screenshot shows ICICI Direct's current status, the last checked time and how many users across India are reporting problems right now. So when ICICI Direct is actually down you get a real service down screenshot, not a mock-up. Save the service down image to keep it or send it to someone.

We run an on-demand server check from our side and combine it with real user reports across India. Reports are the main signal, because ICICI Direct can respond to our check while it is still failing for many users. So if reports are spiking here, it is a real problem even if the site loads for us.

Order stuck or account not working on ICICI Direct? See the verified ICICI Direct customer care, support and call and trade numbers.

1860 123 1122

ICICI Direct · Mon-Fri, 8 AM to 7 PM

Full helpline