ICICI Direct

ICICI Direct Customer Care & Support

icicidirect.com

verified

8 AM - 12 AM, all days

1860 123 1122

Last verified Oct 2026 · numbers can change, confirm on the official site.

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All contact details

Second customer care line 022 3355 1122
Call N Trade, orders by phone 022 4133 0660
NRI customer care 022 3914 0422
WhatsApp chatbot, send Hi 9833330151
Complaint escalation (after customer care) [email protected]
Hours8 AM - 12 AM, all days
Official siteicicidirect.com
AddressICICI Securities Ltd, ICICI Venture House, Appasaheb Marathe Marg, Century Bazaar, Prabhadevi, Mumbai 400025

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Check live status before you call, it may just be busy.

About ICICI Direct

ICICI Direct, run by ICICI Securities Limited, answers on 1860 123 1122 and 022 3355 1122 every day of the week, from 8 AM to midnight, with [email protected] for email. The WhatsApp chatbot on 9833330151 takes queries round the clock.

Call N Trade places orders by phone when the platform will not, and NRI customers have a desk of their own that runs around the clock. Keep the client ID ready before you call.

ICICI Direct helpline — questions

1860 123 1122 or 022 3355 1122, open 8 AM - 12 AM, all days, with [email protected] for email. For a quick query, send Hi to 9833330151 on WhatsApp.

[email protected] for resident customers, and [email protected] for NRI accounts. Mention your client ID, the order or transaction details and a screenshot of the error. ICICI Direct never asks for a password or OTP by call, SMS or email.

1860 123 1122 ya 022 3355 1122. Har din subah 8 baje se aadhi raat tak call kar sakte hain.

Yes. Call N Trade on 022 4133 0660 runs 8:30 AM to 7 PM on weekdays, and later in the night for commodities.

Yes. 022 3914 0422 answers every day, around the clock, and [email protected] takes email. Local toll-free numbers for the USA, UAE, Singapore, UK and Australia are listed on ICICI Direct's customer care page.

Start with customer care, [email protected] or the online grievance form; NRI customers write to [email protected]. If the reply does not settle it, forward the details to [email protected]. ICICI Direct lists the later steps on its grievance redressal page, and an unresolved complaint can go to SEBI SCORES or SMART ODR.

Yes, on WhatsApp. Send Hi to 9833330151; ICICI Direct says the chatbot works 24/7, holidays included. The NRI desk, 022 3914 0422, also answers round the clock.

Yes. Download on the contact card saves them as an image.

Other helplines

Helpline details are compiled from public sources and verified periodically. Not affiliated with ICICI Direct. Always confirm on the official website. How we verify this.