Is City Union Bank down right now?

City Union Bank is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.4s
Checked: 1 hour ago

Download

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About City Union Bank

City Union Bank, CUB for short, is one of the oldest private sector banks in the country, founded in 1904 at Kumbakonam in Tamil Nadu. It lends heavily to traders, small businesses and MSME customers, which has been its character for a very long time.

Net banking, the CUB mobile app, UPI and cards handle everyday banking for its customers, most of whom are in Tamil Nadu and nearby states. Business account activity, salary credits and month end settlements are what make its digital channels busiest.

No reports yet, be the first to report an issue above.

If City Union Bank isn't working

For a failed transaction, do not repeat it A failed IMPS or NEFT is auto reversed. Keep the reference number and wait, rather than sending the money again and risking a double debit.
Switch between the CUB app and net banking If the CUB app is stuck, try net banking on a browser, or the other way round. If one is down the other often still works.
Check your OTP and network A missing OTP is often a network or DND issue. Check your signal, switch between Wi-Fi and mobile data, and wait a minute before requesting a new one.
Update the app or clear its cache An outdated CUB app can misbehave. Update it from the store, or clear its cache and sign in again.
Check the live status above If many people across India are reporting City Union Bank right now, it is a wider problem and not just you.

Other ways to access City Union Bank

Use UPI from the same account If City Union Bank net banking is down, UPI from the same account often still works through any UPI app for smaller transfers.
Use an ATM or the mobile app For cash or a balance check, an ATM works when online banking is down, and the app and net banking are separate routes.
Phone banking or IVR For urgent help use City Union Bank phone banking, and to block a lost card call the verified City Union Bank helpline.
Branch for a big or stuck transaction For a large or stuck transfer that is time-sensitive, your home branch can help directly.

Questions

Check the live status and report map above. If reports are spiking across India, especially on a salary or pension day, it is a wider City Union Bank problem and not just you.

On salary days and month end, a huge number of customers log in and move money together, so the servers slow down or error out for a while. It is load, not your account.

Yes, kindly note a failed IMPS or NEFT is auto reversed, usually within a few hours and up to a couple of working days. Keep the reference number and do not repeat the transfer before checking your statement.

This is usually load or a network issue. Check your signal, wait for the OTP for a minute, and try the CUB app and net banking one after the other, since if one is down the other often works.

Ghabraye nahi. Failed IMPS ya NEFT apne aap wapas aa jata hai, aksar kuch ghante mein aur zyada se zyada do working days mein. Reference number sambhal kar rakhein aur statement check karne se pehle dobara transfer na karein.

Yes. Tap the Download button on the live status card at the top of this page to save the City Union Bank server down image. The screenshot shows City Union Bank's current status, the last checked time and how many users across India are reporting problems right now. So when City Union Bank is actually down you get a real service down screenshot, not a mock-up. Save the service down image to keep it or send it to someone.

We run an on-demand server check from our side and combine it with real user reports across India. Reports are the main signal, because City Union Bank can respond to our check while it is still failing for many users. So if reports are spiking here, it is a real problem even if the site loads for us.

Need to block a card or report a failed transaction on City Union Bank? See the verified City Union Bank customer care and net banking helpline numbers.

1800 120 5000

City Union Bank · 24x7

Full helpline