City Union Bank

City Union Bank Customer Care & Net Banking Helpline

cityunionbank.bank.in

verified

24x7

1800 120 5000

Last verified Oct 2026 · numbers can change, confirm on the official site.

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All contact details

International and WhatsApp banking 044 71225000
Balance by missed call 9278177444
Block CUB Net login by SMS 8742903939
Transaction monitoring calls come from 1600118005
Hours24x7
AddressCity Union Bank Ltd, 'Narayana', No.24B, Gandhi Nagar, Kumbakonam, Tamil Nadu 612001

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About City Union Bank

1800 120 5000 is the line City Union Bank prints as its 24x7 customer care for all states, covering net banking, the CUB All in One app, UPI, cards and account queries. Written queries and complaints go to [email protected]. From outside India the bank gives a Chennai number, and that same number is its WhatsApp banking line.

Some things do not need a call. A missed call returns the balance, an SMS blocks the net banking login, and a complaint raised on the bank's own portal comes back with a service request number you can quote later.

Keep the account or customer ID ready before you dial. No CUB officer will ask you for an OTP, a PIN or a password, and the bank's own advice is that its genuine SMS arrives under the CUBANK and CUBLTD sender headers.

City Union Bank helpline — questions

1800 120 5000, which CUB prints as its 24x7 customer care for all states, covering net banking, the CUB All in One app, cards and UPI.

1800 120 5000 par call karein, 24x7. Net banking, CUB app, card ya UPI, sab isi number par. Likhkar bhejna ho to [email protected].

24x7, stated on the bank's own customer care page. A lost card or a missing transfer can go in at three in the morning.

For the net banking login, SMS BLOCK from your registered number to the line on this page. For a lost card, call 1800 120 5000 and ask for it to be hotlisted, or do it in the app. If money has gone, report it on 1930 the same day.

Yes. Save 044 7122 5000 and message it from the number registered on your account. The same line is the one CUB gives for calls from outside India; 1800 120 5000 is the toll-free number inside it.

On the bank's own complaint portal, which is also where an unauthorised transaction is reported. It returns a service request number to quote if the answer does not settle it.

Its transaction monitoring calls come from the number on this page, and genuine bank SMS arrives under the CUBANK and CUBLTD sender headers. Nobody from CUB asks for an OTP or a PIN.

Yes. Download saves the toll-free line, the WhatsApp number and the email as one image.

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Helpline details are compiled from public sources and verified periodically. Not affiliated with City Union Bank. Always confirm on the official website. How we verify this.