Is Axis Bank down right now?

Axis Bank is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 1.1s
Checked: 1 hour ago

Download

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About Axis Bank

Among the big private sector banks in India, Axis Bank sits third by size and runs out of Mumbai. Customers bank through Axis Mobile, the open by Axis app, net banking, UPI and cards.

In 2023 it took over Citibank's India consumer business, which added a large set of credit card and wealth customers to its books.

Being a big card issuer, offer periods and sale events push up card traffic quite a bit. Salary credits, due dates and month end stay the standing busy points through the year.

No reports yet, be the first to report an issue above.

If Axis Bank isn't working

Transaction failed but money debited? Do not retry. A failed transfer is auto reversed, usually within a few hours and up to 24 to 48 hours. Keep the reference number and check your statement first.
Use UPI if a payment is urgent UPI on your Axis account from any app usually works even when net banking or the 'open' app is down.
'open' app stuck or login failing? Update the app, clear its cache and re-login. Logging in from a new device or after a reinstall needs device registration.
Account locked? Self unlock inside the 'open' app, or reset via Forgot Password. Do not keep entering the password, as that keeps it locked.
Switch between net banking and the app When one channel is down the other often works, so try the website if the app fails, or the other way round.
Check the live status above If many people across India are reporting Axis right now, it is a wider problem and not just you. Use UPI or wait rather than retrying.

Other ways to access Axis Bank

Use UPI from the same account Axis UPI via any app usually still works for payments and transfers when net banking or the 'open' app is down.
'open' by Axis Bank app or the website If the website is down, the 'open' app may still work, and vice versa. Switching between them is the quickest workaround.
Phone banking / IVR Call the verified Axis helpline to check balance, block a card or raise a complaint when net banking is not reachable.
ATM for cash and balance A nearby Axis ATM works for cash, balance and a mini statement when the digital channels are down.
Branch for big or stuck transactions For a large or stuck transfer, or a serious account issue, the branch can be the quickest fix.

Official updates during an outage: X · Facebook · Instagram · YouTube

Questions

Check the live status and report map above. If many users across India are reporting Axis at the same time, the server is down for everyone. If reports are low, it is more likely your own connection or login.

Yes, a failed IMPS or NEFT is auto reversed, usually within a few hours and up to 24 to 48 hours. Keep the reference number and do not repeat the transfer before checking your statement.

Axis Bank's mobile app is 'open' by Axis Bank. During an outage net banking, UPI and the app can fail together. Try the other channel, and if many users report it, it is the server.

UPI kisi aur app se try karein, wahi Axis account chalega. Paisa cut gaya par transaction fail hua to dobara na karein, 1 se 2 din mein wapas aa jata hai. Upar live status dekhte rahein.

Axis locks the profile after a few wrong tries. You can self unlock inside the 'open' app, or use Forgot Password on net banking. Do not keep retrying, as that keeps it locked.

Axis Secure Access is an extra check for high value net banking transactions. Complete it to proceed. It is a security step, not an outage.

If reports above are low, update the 'open' app, clear its cache and re-register the device, since it is likely your side. If reports are high, it is the server.

Yes. Tap the Download button on the live status card at the top of this page to save the Axis Bank server down image. The screenshot shows Axis Bank's current status, the last checked time and how many users across India are reporting problems right now. So when Axis Bank is actually down you get a real service down screenshot, not a mock-up. Save the service down image to keep it or send it to someone.

We run an on demand check from our server and combine it with real user reports across India. Reports are the main signal, since the bank site can respond to our check while login or the app is still broken for users.

Need to block a card or report a failed transaction on Axis Bank? See the verified Axis Bank customer care and net banking helpline numbers.

1800 209 5577

Axis Bank · IVR 24x7; agent services from 8 AM · 1860 419 5555

Full helpline