Bank of India

bankofindia.bank.in

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Is Bank of India down right now?

Q: Bank of India app or net banking not opening, or OTP not coming?

First check your mobile network signal, and keep the Omni Neo app updated to its latest version. Bank of India sends the OTP to the mobile number linked to your account, so a changed number needs a branch visit. If the app is stuck, Retail Omni Neo internet banking in a browser is a separate route.

Q: Bank of India net banking login not working after the Omni Neo change?

Register again on Retail Omni Neo internet banking. Bank of India asks retail customers to move to it, and corporate users of Starconnect to register on Omni Neo Biz before Starconnect closes on 15 October 2026. Use only bankofindia.bank.in to reach the login page.

Bank of India looks fine

Responding normally, though a few people are reporting issues. Might be starting, or limited to some users or areas. Try the steps below.

Reports·1h: 1
Server: OK
Response: 0.1s
Last checked: 32 minutes ago

Answer: "UPI not working" is the only Bank of India issue reported in the last hour (1 report). Bank of India responded normally at our last check on 24 Oct 2026, 9:29 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 5 reports.

About Bank of India

Founded in Mumbai on 7 September 1906 and nationalised in 1969, Bank of India (BOI) is a public sector bank with over 5,300 branches across every state and union territory, run from Star House in the Bandra Kurla Complex.

Day-to-day banking runs on the BOI Mobile Omni Neo Bank app, Retail Omni Neo internet banking, UPI and cards. Corporate customers are moving from Starconnect to Omni Neo Biz, and the bank's website now sits on bankofindia.bank.in instead of the old .co.in address.

Live reports

across 3 states

showing 8 of 15

JodhpurJio

UPI not working

33m ago
DelhiAirtel

Transaction failed (IMPS/NEFT)

“Please server down on bank account on upi” — Guest

1h ago
DelhiAirtel

Money debited, not credited

1h ago
VijayawadaJio

Something else

“Checking account balance” — Guest

1h ago
DharmavaramAirtel

UPI not working

“It says bank server down. I can't even check my balance” — Guest

10h ago

What people are reporting

UPI not working · 2
Money debited, not credited · 1
Transaction failed (IMPS/NEFT) · 1
Something else · 1

Where reports come from — 3 states

Andhra Pradesh · 2
Delhi · 2
Gujarat · 1

Which networks — 2 networks

Airtel · 3
Jio · 2

Reports about Bank of India in the last 24 hours, up to 24 Oct 2026, 10:02 AM IST, are coming from users across Airtel and Jio, so this does not look specific to one network.

DharmavaramAirtel

UPI not working

“It says bank server down. I can't even check my balance” — Guest

23 Oct
Other

Transaction failed (IMPS/NEFT)

23 Oct
BengaluruOPTO COMMUNICATIONS PRIVATE LIMITED

Transaction failed (IMPS/NEFT)

20 Oct
BengaluruOPTO COMMUNICATIONS PRIVATE LIMITED

UPI not working

20 Oct
NagpurVi

App / net banking not loading

“Omni neo app not working” — Niteshkumar Yadav

16 Oct
LucknowAirtel

UPI not working

28 Sep
PuneAirtel

UPI not working

27 Sep
GhāziābādAirtel

UPI not working

“Its always showing that reciver bank not allowing payment to whomsoever i try to pay This is happening from last 2 days i am not able to make payments” — Vaishanvi jaiswal

26 Sep

What people are reporting

reports

UPI not working 73% UPI not working · 11 reports · 73%

Transaction failed (IMPS/NEFT) 13% Transaction failed (IMPS/NEFT) · 2 reports · 13%

App / net banking not loading 7% App / net banking not loading · 1 report · 7%

Money debited, not credited 7% Money debited, not credited · 1 report · 7%

Where reports come from — 8 states

reports

Maharashtra 33% Maharashtra · 5 reports · 33%

Uttar Pradesh 14% Uttar Pradesh · 2 reports · 14%

Karnataka 13% Karnataka · 2 reports · 13%

Madhya Pradesh 7% Madhya Pradesh · 1 report · 7%

Other (4 states) 33% Other (4 states) · 5 reports · 33%

Which networks — 5 networks

reports

Airtel 60% Airtel · 9 reports · 60%

OPTO COMMUNICATIONS PRIVATE LIMITED 13% OPTO COMMUNICATIONS PRIVATE LIMITED · 2 reports · 13%

National Informatics Centre 7% National Informatics Centre · 1 report · 7%

Vi 7% Vi · 1 report · 7%

Ishan's Network 7% Ishan's Network · 1 report · 7%

Other 6% Other · 1 report · 6%

Most reports about Bank of India in the last 90 days, up to 23 Oct 2026, 5:30 AM IST, are coming from Airtel users (64%) — more than that network's usual share of reports here, so this may be affecting one network rather than everyone.

Last 24 hours

reports during an incident

Bank of India has had 5 reports in the last 24 hours, peaking at 3 around 8 am.

11 am · no reports

12 pm · no reports

1 pm · no reports

2 pm · no reports

3 pm · no reports

4 pm · no reports

5 pm · no reports

6 pm · no reports

7 pm · no reports

8 pm · no reports

9 pm · no reports

10 pm · no reports

11 pm · 1 report

12 am · no reports

1 am · no reports

2 am · no reports

3 am · no reports

4 am · no reports

5 am · no reports

6 am · no reports

7 am · no reports

8 am · 3 reports · incident

9 am · 1 report · incident

10 am · no reports

11 am 7 pm 3 am now

71-day history

healthy reports issues outage

We checked 151 times over the last 71 days — healthy on 64 days, minor issues on 2 days. It typically responds in about 0.1s.

71d ago 47d 24d today

Response time · daily average slowest day 0.3s

Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.

15 Aug checked, healthy

16 Aug no data

17 Aug checked, healthy

18 Aug no data

19 Aug checked, healthy

20 Aug no data

21 Aug checked, healthy

22 Aug no data

23 Aug checked, healthy

24 Aug no data

25 Aug checked, healthy

26 Aug checked, healthy

27 Aug checked, healthy

28 Aug checked, healthy

29 Aug checked, healthy

30 Aug checked, healthy

31 Aug checked, healthy

1 Sep checked, healthy

2 Sep checked, healthy

3 Sep checked, healthy

4 Sep checked, healthy

5 Sep checked, healthy avg 0.1s

6 Sep checked, healthy avg 0.1s

7 Sep checked, healthy avg 0.1s

8 Sep checked, healthy avg 0.1s

9 Sep checked, healthy avg 0.3s

10 Sep checked, healthy avg 0.1s

11 Sep checked, healthy avg 0.1s

12 Sep checked, healthy avg 0.1s

13 Sep checked, healthy avg 0.1s

14 Sep checked, healthy avg 0.1s

15 Sep checked, healthy avg 0.1s

16 Sep checked, healthy avg 0.1s

17 Sep checked, healthy avg 0.1s

18 Sep checked, healthy avg 0.1s

19 Sep checked, healthy avg 0.1s

20 Sep checked, healthy avg 0.2s

21 Sep checked, healthy avg 0.1s

22 Sep checked, healthy avg 0.1s

23 Sep 1 report avg 0.1s

24 Sep 4 reports mostly partial outage avg 0.1s

25 Sep 2 reports avg 0.2s

26 Sep 2 reports 1 issue avg 0.1s

27 Sep 1 report avg 0.1s

28 Sep 1 report avg 0.1s

29 Sep checked, healthy avg 0.1s

30 Sep checked, healthy avg 0.1s

1 Oct checked, healthy avg 0.1s

2 Oct checked, healthy avg 0.1s

3 Oct checked, healthy avg 0.1s

4 Oct checked, healthy avg 0.1s

5 Oct checked, healthy avg 0.1s

6 Oct checked, healthy avg 0.1s

7 Oct checked, healthy avg 0.1s

8 Oct checked, healthy avg 0.1s

9 Oct checked, healthy avg 0.2s

10 Oct checked, healthy avg 0.1s

11 Oct checked, healthy avg 0.1s

12 Oct checked, healthy avg 0.1s

13 Oct checked, healthy avg 0.1s

14 Oct checked, healthy avg 0.2s

15 Oct checked, healthy avg 0.1s

16 Oct 1 report avg 0.1s

17 Oct checked, healthy avg 0.1s

18 Oct checked, healthy avg 0.1s

19 Oct checked, healthy avg 0.1s

20 Oct 2 reports avg 0.1s

21 Oct checked, healthy avg 0.1s

22 Oct checked, healthy avg 0.1s

23 Oct 2 reports avg 0.1s

24 Oct 4 reports mostly payments 2 issues avg 0.1s

Recent reports & outages

24 Oct

Reported problems minor

Peaked at 3 reports in an hour on 24 Oct. Reported over about 59m. Reported from Delhi and Gujarat.

26 Sep

Reported problems minor

Peaked at 2 reports in an hour on 26 Sep. Reported from Uttar Pradesh.

If Bank of India isn't working

Transfer failed? Check the statement first Look at the account statement before sending the money again. A failed UPI or IMPS debit comes back by itself; a second attempt can leave you paying twice.
Omni Neo app stuck? Try internet banking The BOI Mobile Omni Neo Bank app and Retail Omni Neo internet banking are separate routes. If one will not open, log in on the other in a browser.
OTP not arriving Bank of India sends it to the mobile number linked to your account. Check the signal, wait a minute and ask once more. A changed number is updated at the branch.
Old app version Update the Omni Neo app from the Play Store or App Store, or clear its cache and sign in again.
Check the live status above If many people across India are reporting Bank of India issues right now, it is a wider problem and not just you.

Other ways to access Bank of India

Pay through any UPI app Smaller amounts can still go out from any UPI app linked to the same Bank of India account while internet banking is down.
Balance by missed call Give a missed call to 9811255430 or 9811255450 from the mobile registered with the bank, and the balance arrives by SMS.
WhatsApp banking Bank of India answers queries on WhatsApp at +91 7997987601, which needs no app login.
ATM or branch Cash, deposits and a stuck large transfer can be handled at an ATM or your home branch; the branch locator on bankofindia.bank.in lists the nearest ones.
Card lost or misused Block it through the hotlisting line on the verified Bank of India contacts, then report the misuse to the bank.

Official channels during an outage: X · Facebook · Instagram · YouTube · LinkedIn · Website

Questions

Check this page's user reports first. Reports from many cities at once mean Bank of India is facing a technical issue; a single complaint usually points to your own app, browser or signal. The Omni Neo app and internet banking can fail separately, so try the other one before you wait it out.

Often only one channel is affected, not the whole bank. UPI, the Omni Neo app and internet banking can each slow down on their own, while branches, ATMs and the toll-free lines keep working. If a transfer failed midway, check the account statement before you send it again.

Yes. Bank of India must return it: a failed UPI or IMPS debit has to come back within one working day under RBI's rules, and a failed NEFT follows the bank's settlement cycle. Keep the reference number and check the statement before trying again. If the money is still missing, call 1800 103 1906 or Bank of India's UPI helpline listed on the verified contacts page.

Check the UPI reports on this page first. If only UPI is failing, IMPS or NEFT from the Omni Neo app or internet banking usually still go through. A UPI payment that failed but was debited is reversed within one working day; quote the UPI reference when you call the bank.

Is page par user reports dekhein. Kai shehron se reports ek saath dikh rahi hon to bank ki taraf se technical issue hai. Omni Neo app na chale to internet banking try karein, aur paise nikalne ke liye ATM ya branch kaam karte rahte hain.

First check your mobile network signal, and keep the Omni Neo app updated to its latest version. Bank of India sends the OTP to the mobile number linked to your account, so a changed number needs a branch visit. If the app is stuck, Retail Omni Neo internet banking in a browser is a separate route.

Register again on Retail Omni Neo internet banking. Bank of India asks retail customers to move to it, and corporate users of Starconnect to register on Omni Neo Biz before Starconnect closes on 15 October 2026. Use only bankofindia.bank.in to reach the login page.

Pehle statement check karein, dobara transfer abhi na karein. Failed UPI ya IMPS ka paisa RBI ke niyam se ek working day ke andar wapas aana chahiye. Transaction ka reference number note kar lein. Agar paisa nahi lauta to Bank of India ke toll-free number par complaint darj karayein.

Yes. The Download button on the status card saves a server down image with Bank of India's status, the time of our last check, and how many users are reporting problems.

Need to block a card or report a failed transaction on Bank of India? See the verified Bank of India customer care and net banking helpline numbers.

1800 103 1906

Bank of India · 24x7 · 022 4091 9191

Full helpline