Axis Bank Customer Care & Net Banking Helpline
axis.bank.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
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About Axis Bank
Axis Bank Limited answers retail customers on two toll-free numbers, 1800 4030 and 1800 8911. The IVR runs 24x7; card and account services have agents from 8 AM to 8 PM.
To report a lost card, or to call from outside India, ring +91 80 6802 6802 or +91 40 4886 8888. WhatsApp banking answers on 7036165000, and written queries go through Axis Support at axis.bank.in/support, where chat runs 9 AM to 6 PM.
Axis Bank helpline — questions
1800 4030 or 1800 8911, both toll-free, for retail phone banking from anywhere in India.
Axis Bank ka toll-free number 1800 4030 ya 1800 8911 hai. IVR mein apni bhasha aur option chunein, customer ID ya account number ready rakhein.
Yes. Both retail phone banking numbers, 1800 4030 and 1800 8911, are toll-free. Agri and rural customers have their own toll-free line, 1800 419 5577.
The IVR answers 24x7, and card and account agents are on the line between 8 AM and 8 PM. Loan services keep the same 8 to 8 hours but close on Sundays and national holidays.
Call +91 80 6802 6802 or +91 40 4886 8888 to report a lost card, or block it from the open app. Then report the fraud on 1930 or cybercrime.gov.in. Under RBI rules, telling the bank within three working days keeps your loss at zero.
Axis takes written queries through the email form on Axis Support, www.axis.bank.in/support, and replies within 24 hours. Chat with an executive runs 9 AM to 6 PM there, and WhatsApp banking on 7036165000 is the other written route.
Raise it first through phone banking, a branch or Axis Support. If you are not satisfied, Axis Bank's grievance redressal page lists the next levels, and the RBI Integrated Ombudsman accepts an unresolved complaint online at cms.rbi.org.in.
From India, NRI phone banking is on 1800 108 5577. From abroad, call +91 80 6802 6802 or +91 40 4886 8888 at your usual rate, or use the toll-free number Axis Bank lists for your country on its contact page.
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