Why is Airtel DTH not working today?

Read the message on the TV: No Signal (Error B001): rain, thick cloud, a misaligned dish, a loose cable or something blocking the dish · Error 6: the account is suspended because the balance fell below zero · Channel not subscribed: the channel is outside your pack.

What do I do about Airtel DTH error B001?

1. If it is raining or very cloudy, wait for the weather to clear. 2. Clear anything blocking the dish. 3. Check and reconnect every cable, then restart the set-top box. If you cannot even see channel 099 or the recharge information on channel 121, call customer care.

How do I add a channel on Airtel DTH?

From your registered mobile number, any one of these: WhatsApp ADD and the channel number to 81306 81306 · SMS ADD and the channel number to 54325 · Use the Manage DTH page in the Airtel Thanks app. Xstream TV box users can add a channel straight from the TV screen.

Airtel DTH

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Is Airtel DTH down right now?

Q: Why is Airtel DTH not working after recharge?

Leave the set-top box switched on for at least 20 minutes after the recharge; Airtel says this clears the low-balance suspension (error 6). If the account was idle after the pack expired, a reconnection fee of up to Rs 20 applies, and you need a balance of Rs 150 or more to restart service.

Q: What is the Airtel DTH customer care number?

Dial 121 from an Airtel mobile; it works 24x7. The number for other networks and the missed-call and WhatsApp shortcuts are on our Airtel DTH helpline page.

Airtel DTH is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.4s
Last checked: 5 hours ago

Answer: No Airtel DTH issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:05 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Airtel DTH channels coming through? Report a problem

One tap. No login.

Last 24 hours: 0 reports.

About Airtel DTH

Airtel DTH, sold as Airtel Digital TV, is the satellite TV service of Bharti Airtel Ltd. It comes as an HD set-top box or the Android-based Xstream TV box.

Customers recharge, add channels and manage packs on the Manage DTH page of the Airtel Thanks app, or by WhatsApp and SMS from the registered mobile number.

23-day history

healthy reports issues outage

We checked 26 times over the last 23 days — healthy on 23 days. It typically responds in about 0.4s.

23d ago 15d 8d today

Response time · daily average slowest day 2.4s

Dashed line is its usual 0.4s, measured over the last 14 days. Gaps are days with no timing data.

2 Oct checked, healthy avg 2.4s

3 Oct checked, healthy avg 1.2s

4 Oct checked, healthy avg 0.8s

5 Oct checked, healthy avg 0.7s

6 Oct checked, healthy avg 0.8s

7 Oct checked, healthy avg 0.4s

8 Oct checked, healthy avg 0.4s

9 Oct checked, healthy avg 0.2s

10 Oct checked, healthy avg 0.6s

11 Oct checked, healthy avg 0.3s

12 Oct checked, healthy avg 0.3s

13 Oct checked, healthy avg 0.2s

14 Oct checked, healthy avg 0.5s

15 Oct checked, healthy avg 0.5s

16 Oct checked, healthy avg 0.4s

17 Oct checked, healthy avg 0.3s

18 Oct checked, healthy avg 0.3s

19 Oct checked, healthy avg 0.5s

20 Oct checked, healthy avg 0.2s

21 Oct checked, healthy avg 0.4s

22 Oct checked, healthy avg 0.3s

23 Oct checked, healthy avg 0.4s

24 Oct checked, healthy avg 0.4s

If Airtel DTH isn't working

See if other Airtel DTH homes report it When many Airtel DTH homes lose channels together, the fault is Airtel's.
Wait for clear skies Error B001 can show in heavy rain or thick cloud. Wait for the weather to clear, then restart the set-top box.
Reseat the cables Check every cable and connector on the set-top box, then restart it.
Keep the box on after recharge Leave it switched on for 20 minutes so the recharge reaches it.
Reinsert the viewing card If the TV says the viewing card is not inserted properly, pull it out gently, wipe it dry and put it back with the gold chip facing down.

Other ways to access Airtel DTH

Airtel Thanks app Recharge or change channels on the Manage DTH page if the website is slow.
Add channels by SMS Send ADD and the channel number to 54325 from your registered mobile.
Account details by missed call Give a missed call to 81300 81300 to get your balance and account details.
Call Airtel DTH The 24x7 numbers for Airtel and other networks are on our Airtel DTH helpline page.

Official channels during an outage: X · Facebook · Instagram · YouTube · LinkedIn · Website

Questions

Airtel DTH viewers' reports are tallied here alongside a check of Airtel's DTH page. Lots of homes losing channels together means an Airtel-side fault. For one blank TV, check the weather, the dish and your balance.

Read the message on the TV:

No Signal (Error B001): rain, thick cloud, a misaligned dish, a loose cable or something blocking the dish.
Error 6: the account is suspended because the balance fell below zero.
Channel not subscribed: the channel is outside your pack.

If it is raining or very cloudy, wait for the weather to clear.
Clear anything blocking the dish.
Check and reconnect every cable, then restart the set-top box.

If you cannot even see channel 099 or the recharge information on channel 121, call customer care.

Leave the set-top box switched on for at least 20 minutes after the recharge; Airtel says this clears the low-balance suspension (error 6). If the account was idle after the pack expired, a reconnection fee of up to Rs 20 applies, and you need a balance of Rs 150 or more to restart service.

From your registered mobile number, any one of these:

WhatsApp ADD and the channel number to 81306 81306.
SMS ADD and the channel number to 54325.
Use the Manage DTH page in the Airtel Thanks app.

Xstream TV box users can add a channel straight from the TV screen.

Baarish ya ghane baadal ho toh mausam saaf hone ka intezaar karein. Dish ke saamne koi rukawat ho toh hata dein, saare cable dobara laga kar set-top box restart karein. Tab bhi signal na aaye toh Airtel mobile se 121 par baat karein.

Dial 121 from an Airtel mobile; it works 24x7. The number for other networks and the missed-call and WhatsApp shortcuts are on our Airtel DTH helpline page.

Yes. The download button on the status card saves a server down image with Airtel DTH's status, the time of our last check, and how many users are reporting problems.

Need to raise a network or broadband complaint with Airtel DTH? See the verified Airtel DTH customer care and complaint numbers.

121

Airtel DTH · 24x7

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