5paisa

5paisa.com

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Is 5paisa down right now?

Q: 5paisa server down today: how do I get help?

Call the support desk on +91 89766 89766, Monday to Friday 8.30 AM to 6 PM and Saturday 9.30 AM to 3.30 PM. You can also create a ticket or chat on faq.5paisa.com, or email support@5paisa.com.

Q: My 5paisa profile details were changed without my consent. What do I do?

Treat it as a cyber security incident. Write to CISO@5paisa.com or call 080 3543 5711 with your name, client code and what changed. 5paisa lists unauthorised changes to email, phone, address or bank account as examples.

5paisa is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.4s
Last checked: 6 hours ago

Answer: No 5paisa issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:00 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About 5paisa

5paisa is the discount broking platform of 5paisa Capital Limited, Thane, a SEBI-registered stock broker and CDSL depository participant. Clients trade stocks and F&O, invest in mutual funds and IPOs, and use its Xstream trading APIs.

Help comes through the 5paisa FAQ site, where you can create a ticket or chat, and the support desk on {helpline_number}.

71-day history

healthy reports issues outage

We checked 70 times over the last 71 days — healthy on 64 days. It typically responds in about 0.2s.

71d ago 47d 24d today

Response time · daily average slowest day 2.2s

Dashed line is its usual 0.2s, measured over the last 14 days. Gaps are days with no timing data.

15 Aug no data

16 Aug no data

17 Aug checked, healthy

18 Aug no data

19 Aug checked, healthy

20 Aug no data

21 Aug checked, healthy

22 Aug no data

23 Aug checked, healthy

24 Aug no data

25 Aug checked, healthy

26 Aug no data

27 Aug checked, healthy

28 Aug checked, healthy

29 Aug checked, healthy

30 Aug checked, healthy

31 Aug checked, healthy

1 Sep checked, healthy

2 Sep checked, healthy

3 Sep checked, healthy

4 Sep checked, healthy

5 Sep checked, healthy avg 0.8s

6 Sep checked, healthy avg 2.2s

7 Sep checked, healthy avg 0.8s

8 Sep checked, healthy avg 0.8s

9 Sep checked, healthy avg 0.8s

10 Sep checked, healthy avg 0.7s

11 Sep checked, healthy avg 0.6s

12 Sep checked, healthy avg 0.6s

13 Sep checked, healthy avg 0.6s

14 Sep checked, healthy avg 0.7s

15 Sep checked, healthy avg 0.7s

16 Sep checked, healthy avg 0.7s

17 Sep checked, healthy avg 0.6s

18 Sep checked, healthy avg 0.6s

19 Sep checked, healthy avg 1.2s

20 Sep checked, healthy avg 0.8s

21 Sep checked, healthy avg 0.7s

22 Sep checked, healthy avg 0.8s

23 Sep checked, healthy avg 0.7s

24 Sep checked, healthy avg 1s

25 Sep checked, healthy avg 0.7s

26 Sep checked, healthy avg 0.7s

27 Sep checked, healthy avg 0.6s

28 Sep checked, healthy avg 0.7s

29 Sep checked, healthy avg 0.9s

30 Sep checked, healthy avg 1.1s

1 Oct checked, healthy avg 1s

2 Oct checked, healthy avg 0.7s

3 Oct checked, healthy avg 0.9s

4 Oct checked, healthy avg 0.7s

5 Oct checked, healthy avg 0.7s

6 Oct checked, healthy avg 0.8s

7 Oct checked, healthy avg 0.1s

8 Oct checked, healthy avg 0.1s

9 Oct checked, healthy avg 0.2s

10 Oct checked, healthy avg 0.1s

11 Oct checked, healthy avg 0.1s

12 Oct checked, healthy avg 0.1s

13 Oct checked, healthy avg 0.1s

14 Oct checked, healthy avg 0.1s

15 Oct checked, healthy avg 0.5s

16 Oct checked, healthy avg 0.4s

17 Oct checked, healthy avg 0.2s

18 Oct checked, healthy avg 0.2s

19 Oct checked, healthy avg 0.2s

20 Oct checked, healthy avg 0.4s

21 Oct checked, healthy avg 0.2s

22 Oct checked, healthy avg 0.2s

23 Oct checked, healthy avg 0.3s

24 Oct checked, healthy avg 0.4s

If 5paisa isn't working

See if other 5paisa traders report it When lots of traders report 5paisa together, 5paisa itself is down, and reinstalling will not help.
Confirm the first order Look in the order book before repeating a trade, so you are not left holding a double position.
Update the app Install the newest 5paisa app version, then sign in again with your client code.
Try the website Should the app refuse to open, sign in at 5paisa.com instead; the website reaches the same account.

Other ways to access 5paisa

Call the support desk The support desk on +91 89766 89766 is staffed six days a week, which gives you a human to talk an order through while the app is out.
Search the FAQ site faq.5paisa.com covers account, trading, funds and platform questions, and lets you raise a ticket or chat.
See your collateral on NSE From 5paisa's site you can open NSE's View Client Collateral Details page. It shows what the exchange records against your account, independent of the 5paisa app.
5paisa contacts The verified 5paisa helpline page has the support number, its hours, both email ids and the cyber security route.

Official channels during an outage: X · Facebook · Instagram · LinkedIn · YouTube · Website

Questions

Glance at the 5paisa reports on this page. Several arriving together means the app or website is down for many traders. If there are none, check your own phone and network.

If others are reporting it here, the platform is struggling and support on +91 89766 89766 can help. If you are the only one, update the app, clear its cache, and try the 5paisa website with the same client code.

Call the support desk on +91 89766 89766, Monday to Friday 8.30 AM to 6 PM and Saturday 9.30 AM to 3.30 PM. You can also create a ticket or chat on faq.5paisa.com, or email [email protected].

Treat it as a cyber security incident. Write to [email protected] or call 080 3543 5711 with your name, client code and what changed. 5paisa lists unauthorised changes to email, phone, address or bank account as examples.

Email 5paisa support, or the DP grievance address for demat and broking issues; both are on the 5paisa helpline page. The escalation matrix on 5paisa's contact page lists the next levels, and beyond that SEBI SCORES takes complaints with your name, PAN, address, mobile and email.

Is page par dekhiye ki doosre traders bhi 5paisa ki problem bata rahe hain ya nahi. Bahut reports hon to +91 89766 89766 par call kijiye. Sirf aapke saath ho to app update kijiye aur website par login karke dekhiye.

Yes, tap Download on the status card at the top to save a server down image showing 5paisa's current status, the last checked time, and how many users are reporting problems.

Order stuck or account not working on 5paisa? See the verified 5paisa customer care, support and call and trade numbers.

+91 89766 89766

5paisa · Mon-Fri, 8.30 AM-6 PM

Full helpline