Ujjivan Small Finance Bank

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Is Ujjivan Small Finance Bank down right now?

Q: I got a call from a mobile number saying it was Ujjivan Bank. Is that genuine?

No. Ujjivan states its service calls come only from the 1600 series and promotional calls from the 140 series, and asks customers not to trust calls from 10-digit mobile or landline numbers. It also never asks you to install an app or share your PAN, Aadhaar, account number, card details or an OTP.

Q: How do I check my Ujjivan balance if the app will not open?

Give a missed call to 9243012121 from your registered mobile for the balance, or 9243032121 for a mini statement. You can also SMS BAL to 9243232121, and none of these need the internet.

Q: How do I block Ujjivan UPI straight away?

Send UPIBLOCK by SMS to 9243232121 from your registered mobile. Then call the 24x7 line on the Ujjivan Bank helpline page to report what happened.

Ujjivan Small Finance Bank is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.2s
Last checked: 6 hours ago

Answer: No Ujjivan Small Finance Bank issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:02 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About Ujjivan Small Finance Bank

Ujjivan Bank, formally Ujjivan Small Finance Bank, calls itself a mass-market bank for people the bigger banks tend to miss. It grew out of Ujjivan Financial Services, a Bengaluru microfinance company, and its head office is still in Koramangala, Bengaluru.

Customers bank through the Ujjivan Mobile Banking app, net banking, UPI and WhatsApp banking. For customers who prefer speaking to typing, Hello Ujjivan is a voice-guided app in English and 10 Indian languages, and balance checks also work by missed call or SMS.

62-day history

healthy reports issues outage

We checked 70 times over the last 62 days — healthy on 60 days. It typically responds in about 0.2s.

62d ago 41d 21d today

Response time · daily average slowest day 0.3s

Dashed line is its usual 0.2s, measured over the last 14 days. Gaps are days with no timing data.

24 Aug no data

25 Aug checked, healthy

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27 Aug checked, healthy

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1 Sep checked, healthy

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5 Sep checked, healthy avg 0.1s

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1 Oct checked, healthy avg 0.1s

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12 Oct checked, healthy avg 0s

13 Oct checked, healthy avg 0.2s

14 Oct 1 report avg 0.3s

15 Oct checked, healthy avg 0.2s

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20 Oct checked, healthy avg 0.3s

21 Oct checked, healthy avg 0.2s

22 Oct checked, healthy avg 0.3s

23 Oct checked, healthy avg 0.3s

24 Oct checked, healthy avg 0.2s

If Ujjivan Small Finance Bank isn't working

Leave a failed transfer alone Give a failed UPI or IMPS amount one working day to land back before you try again. A repeat transfer is the usual route to being debited twice.
OTP not arriving? Check spam Look in the spam or blocked folder of your SMS app and mark messages from UJJIVN-S as Not Spam.
Check who is calling you Service calls come from the 1600 series only, and Ujjivan asks customers not to trust calls from ordinary 10-digit numbers claiming to be the bank.
Update the Android app Ujjivan has released a new Android version of its mobile banking app. Install it from the Play Store before assuming an outage.
Reports from several states? Ujjivan Bank reports arriving from several states together mean a wider fault, not your handset.

Other ways to access Ujjivan Small Finance Bank

Pay through another UPI app Your Ujjivan account works in PhonePe, Google Pay or BHIM too, so smaller payments keep moving while the Ujjivan app is down.
WhatsApp banking Say Hi to 900 208 2121 on WhatsApp for banking services without opening the app.
Missed call and SMS banking No internet needed: a missed call to 9243012121 sends your balance, and SMS BAL to 9243232121 does the same.
Hello Ujjivan voice app The voice-guided Hello Ujjivan app works in English and 10 Indian languages, for customers who find the standard app hard going.
24x7 phone banking Round the clock, with no IVR maze and an officer who speaks your language. The number is on the Ujjivan Bank helpline page.

Official channels during an outage: X · Facebook · Instagram · LinkedIn · Website

Questions

The Ujjivan Bank reports on this page settle it. A cluster from several states within minutes means Ujjivan Bank is facing issues; a lone report usually points to your phone or network.

If the problem is the OTP, check your SMS spam or blocked folder; Ujjivan asks customers to mark messages from UJJIVN-S as Not Spam. Also make sure you have the latest Android version of the Ujjivan Mobile Banking app. If both are fine and others report the same failure, the Ujjivan Bank server has a technical issue.

Yes. RBI gives Ujjivan one working day to put the amount of a failed UPI or IMPS payment back. Keep the reference number and hold off on paying again. Should it stay missing, call 1800 208 2121.

No. Ujjivan states its service calls come only from the 1600 series and promotional calls from the 140 series, and asks customers not to trust calls from 10-digit mobile or landline numbers. It also never asks you to install an app or share your PAN, Aadhaar, account number, card details or an OTP.

Give a missed call to 9243012121 from your registered mobile for the balance, or 9243032121 for a mini statement. You can also SMS BAL to 9243232121, and none of these need the internet.

Send UPIBLOCK by SMS to 9243232121 from your registered mobile. Then call the 24x7 line on the Ujjivan Bank helpline page to report what happened.

Ujjivan ka Hello Ujjivan app Hindi mein bhi chalta hai, use try karein. Loan ke sawaal ke liye toll free par call karein; loan team har din, chhutti ke din bhi, 9:30 AM se 6 PM tak milti hai. Paisa kat gaya aur EMI update nahi hui to reference number saath rakhiye.

Yes, tap Download on the status card at the top to save a server down image showing Ujjivan Small Finance Bank's current status, the last checked time, and how many users are reporting problems.

Need to block a card or report a failed transaction on Ujjivan Small Finance Bank? See the verified Ujjivan Small Finance Bank customer care and net banking helpline numbers.

1800 208 2121

Ujjivan Small Finance Bank · 24x7 · +91 80 40712121

Full helpline

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Unofficial status from automated checks & user reports. Not affiliated with Ujjivan Small Finance Bank. Status may be inaccurate, confirm on the official site.

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