How late can I cancel a TNSTC ticket?

Up to one hour before the bus leaves its origin point. Cancel Ticket asks for the PNR, e-mail and mobile number, then an OTP. The deduction from the basic fare depends on when you cancel: More than 48 hours before departure: 10% · 24 to 48 hours before: 20% · 1 to 24 hours before: 25%. The reservation fee and GST on cancellation are never refunded.

TNSTC

tnstc.in

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Is TNSTC down right now?

Q: How do I check my TNSTC PNR status?

Open PNR Status on tnstc.in and enter the PNR with the mobile number you booked with. No login is needed.

Q: Can I book a TNSTC ticket on WhatsApp?

Yes. Send Hi or Vanakkam on WhatsApp to 9444018898, the booking number printed on tnstc.in. It is useful when the website will not load.

TNSTC is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 1.3s
Last checked: 5 hours ago

Answer: No TNSTC issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:03 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About TNSTC

Six regional companies make up the Tamil Nadu State Transport Corporation (TNSTC), based at Villupuram, Salem, Coimbatore, Kumbakonam, Madurai and Tirunelveli. Their reserved seats sell on tnstc.in, the same site that books SETC, the State Express Transport Corporation.

Seats open 90 days ahead. The site also cancels tickets, shows PNR status and takes TDR refund requests, and tickets can be booked on WhatsApp too.

41-day history

healthy reports issues outage

We checked 49 times over the last 41 days — healthy on 41 days. It typically responds in about 1.2s.

41d ago 27d 14d today

Response time · daily average slowest day 2.8s

Dashed line is its usual 1.2s, measured over the last 14 days. Gaps are days with no timing data.

14 Sep checked, healthy avg 2.8s

15 Sep checked, healthy avg 1.2s

16 Sep checked, healthy avg 1.2s

17 Sep checked, healthy avg 1.2s

18 Sep checked, healthy avg 1.2s

19 Sep checked, healthy avg 1.2s

20 Sep checked, healthy avg 1.3s

21 Sep checked, healthy avg 1.2s

22 Sep checked, healthy avg 1.2s

23 Sep checked, healthy avg 1.2s

24 Sep checked, healthy avg 1.2s

25 Sep checked, healthy avg 1.3s

26 Sep checked, healthy avg 1.2s

27 Sep 2 reports avg 1.2s

28 Sep checked, healthy avg 1.2s

29 Sep checked, healthy avg 1.3s

30 Sep checked, healthy avg 1.2s

1 Oct checked, healthy avg 1.2s

2 Oct checked, healthy avg 1.2s

3 Oct checked, healthy avg 1.2s

4 Oct checked, healthy avg 1.2s

5 Oct checked, healthy avg 1.3s

6 Oct checked, healthy avg 1.2s

7 Oct checked, healthy avg 1.2s

8 Oct checked, healthy avg 1.3s

9 Oct checked, healthy avg 1.2s

10 Oct checked, healthy avg 1.2s

11 Oct checked, healthy avg 1.2s

12 Oct checked, healthy avg 1.2s

13 Oct checked, healthy avg 1.2s

14 Oct checked, healthy avg 1.2s

15 Oct checked, healthy avg 1.2s

16 Oct checked, healthy avg 1.2s

17 Oct checked, healthy avg 1.2s

18 Oct checked, healthy avg 1.2s

19 Oct checked, healthy avg 1.2s

20 Oct checked, healthy avg 1.2s

21 Oct checked, healthy avg 1.2s

22 Oct checked, healthy avg 1.2s

23 Oct checked, healthy avg 1.2s

24 Oct checked, healthy avg 1.3s

If TNSTC isn't working

See how many are reporting Many TNSTC reports in a short time mean the booking site is down. Hold off before paying again.
Money taken, no ticket Do not book again straight away. Check View Ticket first, then your bank statement; for UPI apps, check the bank account linked to the UPI ID. If the money has not come back after 3 banking working days, raise a TDR.
Refund needs a TDR Raise the TDR, the ticket deposit receipt, from the TDR menu on tnstc.in within 30 days of the transaction or journey. Track it on TDR Status with the receipt number it gives you.
Cancelling late at night For a journey later the same day after 10 PM, or the next morning before 7 AM, TNSTC allows cancellation only before 9 PM. Do the cancellation before 9 PM itself.

Other ways to access TNSTC

Book on WhatsApp Send Hi or Vanakkam to 9444018898 on WhatsApp to book a TNSTC or SETC ticket without the website.
Book in the TNSTC app tnstc.in links the official TNSTC app for Android and iPhone. Try booking there when the website will not open in your browser.
Use a reservation counter Computer reservation centres across Tamil Nadu, and in Bangalore and Ernakulam, book from 6 AM to 9 PM, though hours vary by place. Carry the original counter ticket on the bus; a photo of it is not valid.
Another site sells the same ticket TNSTC says its bus tickets can also be booked on busindia.com.
Call 149 The verified TNSTC helpline has the 149 toll-free line, the reservation number and the complaints WhatsApp number.

Official channels during an outage: Website

Questions

Recent TNSTC reports on this page show whether tnstc.in is failing for many passengers at once. If you see none, retry on another network, since the site itself asks for a stable connection before you pay.

If passengers across Tamil Nadu are reporting it, tnstc.in is down and you can only wait. Check the debit too: each seat carries a 2% payment gateway charge and a Rs 5 round-off, so it is more than the fare shown.

Open PNR Status on tnstc.in and enter the PNR with the mobile number you booked with. No login is needed.

Up to one hour before the bus leaves its origin point. Cancel Ticket asks for the PNR, e-mail and mobile number, then an OTP.

The deduction from the basic fare depends on when you cancel:

More than 48 hours before departure: 10%
24 to 48 hours before: 20%
1 to 24 hours before: 25%

The reservation fee and GST on cancellation are never refunded.

Yes. Send Hi or Vanakkam on WhatsApp to 9444018898, the booking number printed on tnstc.in. It is useful when the website will not load.

Half fare for a child aged 5 to 12 who is below 130 cm. A taller child pays full fare, and otherwise original age proof must be shown on the bus. A child cannot book alone; the ticket must include an adult.

tnstc.in-il Cancel Ticket click pannunga. PNR number, e-mail, mobile number kodunga; mobile-ku varum OTP pottu confirm pannunga. Bus kilambum neratthukku oru mani neram munnadi varai mattum cancel aagum.

Tap Download on the status card at the top. The server down screenshot shows TNSTC's status, when we last checked, and how many users are reporting problems.

Payment stuck, ticket not received, or a refund pending on TNSTC? See the verified TNSTC customer care and support numbers, with timings.

149

TNSTC · 9513948001

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