Why is Shivalik Bank server not working today?

Check each channel in turn: Mobile app: update it. If it asks you to register again, use your debit card, Aadhaar number or a temporary MPIN from the branch · Internet banking: open Retail Internet Banking in a browser · UPI: a Shivalik account works in any UPI app · Balance: text BAL and your account number to 9211401010. If all of them fail and others report it too, the Shivalik Bank server has a technical issue.

How do I complain to Shivalik Bank by SMS?

Send UNHAPPY to 9266680802 from your registered mobile. You can also email customercare@shivalik.bank.in, or use the complaint box at any branch.

Shivalik Small Finance Bank

shivalik.bank.in

live

Is Shivalik Small Finance Bank down right now?

Q: How do I block a lost Shivalik Bank debit card?

Call 1800 202 5333, the same 24x7 line, or block it yourself. In the app, go to More, Services, Debit Cards, then Activate/Block Debit Card. In internet banking it sits under General Services, Service Request, Debit Card Services. Mobile Banking 2.0 also offers a temporary block.

Shivalik Small Finance Bank is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.1s
Last checked: 6 hours ago

Answer: No Shivalik Small Finance Bank issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:02 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About Shivalik Small Finance Bank

Shivalik Bank, formally Shivalik Small Finance Bank, was the first small finance bank in India to grow out of an urban co-operative bank, Shivalik Mercantile Co-operative Bank, founded in 1998. Its head office is in Sector 125, Noida.

The bank puts its reach at 9.8 lakh customers, 79 branches and 114 exclusive business correspondent branches. ManiBhavnam Home Finance merged into it from 28 July 2026. Customers bank through the Shivalik Mobile Banking app, internet banking, UPI and SMS banking.

63-day history

healthy reports issues outage

We checked 67 times over the last 63 days — healthy on 61 days. It typically responds in about 0.1s.

63d ago 42d 21d today

Response time · daily average slowest day 0.2s

Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.

23 Aug no data

24 Aug checked, healthy

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1 Oct checked, healthy avg 0.1s

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24 Oct checked, healthy avg 0.1s

If Shivalik Small Finance Bank isn't working

Give the reversal time A failed transfer returns without you filing anything. Keep the reference number and hold off on a second attempt, which is what causes a double debit.
Block a card in the app, no call needed Shivalik Mobile Banking has Activate/Block Debit Card under More, Services, Debit Cards. It works at any hour.
Browser before you give up on the app When the Shivalik app stalls, log in to Retail Internet Banking in a browser for the same payment.
Setting up the app again Register with your debit card, your Aadhaar number, or a temporary MPIN from the branch. A branch request made before 4 PM is processed the same day.
Is it everyone? If reports arrive from many towns together, the fault sits with Shivalik Bank and a phone restart will not help.

Other ways to access Shivalik Small Finance Bank

UPI from any app Link your Shivalik account in any UPI app and set the UPI PIN with your debit card or an Aadhaar OTP. UPI works round the clock.
Balance by SMS Text BAL and your 12-digit account number to 9211401010 from your registered mobile. It needs no internet or app.
ATM with your RuPay card Your Shivalik RuPay debit card gives cash and the balance at an ATM when the app and site will not load.
Branch for a large or stuck payment Take the reference number to a Shivalik branch. Staff can log the problem in the complaint register if it needs following up.
NRI customers have their own line NRI accounts use a separate 24x7 number and mailbox, both on the Shivalik Bank helpline page.

Official channels during an outage: X · Facebook · Instagram · LinkedIn · YouTube · Website

Questions

See how many reports this page has and when they started. If people in several cities report the same problem within minutes, Shivalik Bank is facing issues. When only you are stuck, check your data connection and app version first.

Check each channel in turn:

Mobile app: update it. If it asks you to register again, use your debit card, Aadhaar number or a temporary MPIN from the branch.
Internet banking: open Retail Internet Banking in a browser.
UPI: a Shivalik account works in any UPI app.
Balance: text BAL and your account number to 9211401010.

If all of them fail and others report it too, the Shivalik Bank server has a technical issue.

Note the reference number and do not send again. Shivalik Bank has one working day under RBI's turnaround rule to reverse a UPI or IMPS payment that failed. If it stays missing after that, call 1800 202 5333 or email [email protected].

ManiBhavnam Home Finance merged into Shivalik Small Finance Bank with effect from 28 July 2026, so the bank now services those loans. The bank says your loan account, EMI payments and customer support carry on without a break. For any question on the changeover, call 1800 202 5333.

Call 1800 202 5333, the same 24x7 line, or block it yourself. In the app, go to More, Services, Debit Cards, then Activate/Block Debit Card. In internet banking it sits under General Services, Service Request, Debit Card Services. Mobile Banking 2.0 also offers a temporary block.

Send UNHAPPY to 9266680802 from your registered mobile. You can also email [email protected], or use the complaint box at any branch.

App ko latest version par update karke dobara kholein. Tab bhi na chale to internet banking browser mein try karein. Balance ke liye registered mobile se BAL aur 12 digit account number likh kar 9211401010 par SMS bhejein. Card block karna ho to 1800 202 5333 24 ghante chalta hai.

Yes. Tap Download on the status card at the top. The saved server down screenshot shows Shivalik Small Finance Bank's status, the last checked time, and how many users are reporting problems.

Need to block a card or report a failed transaction on Shivalik Small Finance Bank? See the verified Shivalik Small Finance Bank customer care and net banking helpline numbers.

1800 202 5333

Shivalik Small Finance Bank · 24x7 · +91 8046513448

Full helpline

Related & alternatives

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Unofficial status from automated checks & user reports. Not affiliated with Shivalik Small Finance Bank. Status may be inaccurate, confirm on the official site.

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