NBSTC

nbstc.co.in

live

Is NBSTC down right now?

Q: Why is NBSTC online booking not working today?

If nbstc.co.in is down for everyone, book the same bus on redBus, which NBSTC's own website offers as a booking option. Check SMS and email for a ticket before paying again. For a seat on a particular bus, call the 24x7 bus helpline, 03582-222576.

Q: How do I check the NBSTC bus timetable?

Open Routes on nbstc.in and pick the starting point, such as Siliguri, Cooch Behar, Malda or Ultadanga in Kolkata, and the destination. The search shows the buses and their timings.

Q: What is the NBSTC customer care number?

The 24x7 bus helpline is 03582-222576 in Cooch Behar. The Siliguri terminus, tourism and division numbers are on our NBSTC helpline page.

NBSTC is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.3s
Last checked: 5 hours ago

Answer: No NBSTC issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:05 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

NBSTC bus booking working for you? Report a problem

One tap, no login needed.

Last 24 hours: 0 reports.

About NBSTC

Headquartered at Paribahan Bhavan, Cooch Behar, NBSTC (North Bengal State Transport Corporation) runs mofussil and city bus services across North Bengal, through divisions at Cooch Behar, Siliguri, Jalpaiguri, Raiganj, Berhampore and Kolkata. Its buses link Siliguri, Malda and Alipurduar with Darjeeling, Gangtok, Bagdogra and Kolkata.

Seats are booked on nbstc.co.in or redBus, and NBSTC Tourism runs tours to Sikkim, the Dooars, Kalimpong and Darjeeling.

23-day history

healthy reports issues outage

We checked 23 times over the last 23 days — healthy on 21 days, minor issues on 1 day. It typically responds in about 0.3s.

23d ago 15d 8d today

Response time · daily average slowest day 0.5s

Dashed line is its usual 0.3s, measured over the last 14 days. Gaps are days with no timing data.

2 Oct no data

3 Oct checked, healthy avg 0.4s

4 Oct checked, healthy avg 0.1s

5 Oct checked, healthy avg 0.5s

6 Oct checked, healthy avg 0.2s

7 Oct 1 issue avg 0.3s

8 Oct checked, healthy avg 0.1s

9 Oct checked, healthy avg 0.5s

10 Oct checked, healthy avg 0.3s

11 Oct checked, healthy avg 0.5s

12 Oct checked, healthy avg 0.5s

13 Oct checked, healthy avg 0.5s

14 Oct checked, healthy avg 0.1s

15 Oct checked, healthy avg 0.2s

16 Oct checked, healthy avg 0.5s

17 Oct checked, healthy avg 0.3s

18 Oct checked, healthy avg 0.4s

19 Oct checked, healthy avg 0.2s

20 Oct checked, healthy avg 0.1s

21 Oct checked, healthy avg 0.2s

22 Oct checked, healthy avg 0.5s

23 Oct checked, healthy avg 0.1s

24 Oct checked, healthy avg 0.3s

Recent reports & outages

06 Oct

Reachability issue minor

Our checks could not reach NBSTC for about 7h 24m.

If NBSTC isn't working

See if other NBSTC passengers report it When many North Bengal passengers report together, nbstc.co.in itself has a problem.
Log in again Sign out and sign back in to nbstc.co.in; new users must create an account before choosing seats.
Try redBus NBSTC buses are also sold on redBus, which NBSTC's website links to.
Do not pay twice Look for the ticket in your SMS and email before you pay again.

Other ways to access NBSTC

redBus booking Book the same NBSTC bus on redBus while nbstc.co.in is down.
Route search on nbstc.in The main website's Routes page shows buses and timings even when the booking site fails.
Siliguri terminus At the Tenzing Norgay Central Bus Terminus in Siliguri, NBSTC keeps a 24x7 helpline for bus queries.
Call NBSTC Both 24x7 bus helplines and the tourism line are on our NBSTC helpline page.

Official channels during an outage: X · Website

Questions

We check nbstc.co.in, NBSTC's booking site, and show what North Bengal passengers report here. Reports bunching up from Siliguri, Cooch Behar and Malda point to a fault in the booking system. A booking fault does not stop the buses.

If nbstc.co.in is down for everyone, book the same bus on redBus, which NBSTC's own website offers as a booking option. Check SMS and email for a ticket before paying again. For a seat on a particular bus, call the 24x7 bus helpline, 03582-222576.

Yes. NBSTC's route search lists buses from Siliguri to Darjeeling, Gangtok, Bagdogra airport and many North Bengal towns. Search by From and To on the Routes page of nbstc.in to see the timings.

Open Routes on nbstc.in and pick the starting point, such as Siliguri, Cooch Behar, Malda or Ultadanga in Kolkata, and the destination. The search shows the buses and their timings.

Yes, above 3 years. NBSTC's booking terms say children above 3 pay the full fare, and tickets cannot be transferred. Luggage travels at the owner's risk.

Chartered buses and bus taxis are booked through nbstc.in. For holidays, NBSTC Tourism offers packages covering Gangtok in Sikkim, the Dooars and the hills, and its tourism line, +91 90468-53300, works round the clock.

The 24x7 bus helpline is 03582-222576 in Cooch Behar. The Siliguri terminus, tourism and division numbers are on our NBSTC helpline page.

Yes, tap Download on the status card at the top to save a server down image showing NBSTC's current status, the last checked time, and how many users are reporting problems.

Payment stuck, ticket not received, or a refund pending on NBSTC? See the verified NBSTC customer care and support numbers, with timings.

03582-222576

NBSTC · 24x7

Full helpline