Muthoot Finance

muthootfinance.com

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Is Muthoot Finance down right now?

Q: Is Muthoot FinCorp the same company?

No. Muthoot FinCorp belongs to the Muthoot Pappachan Group and runs its own app and helpline. This page covers Muthoot Finance of the Muthoot Group, the iMuthoot company.

Muthoot Finance is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.2s
Last checked: 5 hours ago

Answer: No Muthoot Finance issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:03 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About Muthoot Finance

Muthoot Finance Limited, the flagship of the Muthoot Group, is an RBI-registered NBFC and India's largest gold loan company. It has 7,500+ branches and its head office in Ernakulam (Kochi), Kerala.

Besides branch loans, customers take and repay gold loans online through the iMuthoot app and online.muthootfinance.com, which offers Online Gold Loan and Quick Pay for interest payments. When these are down, a branch can still handle payments and renewals.

26-day history

healthy reports issues outage

We checked 34 times over the last 26 days — healthy on 26 days. It typically responds in about 0.2s.

26d ago 17d 9d today

Response time · daily average slowest day 3s

Dashed line is its usual 0.2s, measured over the last 14 days. Gaps are days with no timing data.

29 Sep checked, healthy avg 0.2s

30 Sep checked, healthy avg 0.2s

1 Oct 1 report avg 3s

2 Oct checked, healthy avg 0.2s

3 Oct checked, healthy avg 0.3s

4 Oct checked, healthy avg 0.2s

5 Oct checked, healthy avg 0.2s

6 Oct checked, healthy avg 0.2s

7 Oct checked, healthy avg 0.3s

8 Oct checked, healthy avg 0.2s

9 Oct checked, healthy avg 0.2s

10 Oct checked, healthy avg 0.2s

11 Oct checked, healthy avg 0.1s

12 Oct checked, healthy avg 0.4s

13 Oct checked, healthy avg 0.2s

14 Oct checked, healthy avg 0.2s

15 Oct checked, healthy avg 0.2s

16 Oct checked, healthy avg 0.2s

17 Oct checked, healthy avg 0.2s

18 Oct checked, healthy avg 0.2s

19 Oct checked, healthy avg 0.3s

20 Oct checked, healthy avg 0.2s

21 Oct checked, healthy avg 0.5s

22 Oct checked, healthy avg 0.2s

23 Oct checked, healthy avg 0.2s

24 Oct checked, healthy avg 0.2s

If Muthoot Finance isn't working

Update iMuthoot Install the latest iMuthoot version and log in again with your registered mobile number.
Switch to the website If the app fails, use online.muthootfinance.com in a browser for Online Gold Loan and Quick Pay.
Check the payment before retrying Look at the loan account first. A repeat payment is not needed if the first one reached.
Keep the loan number ready Branch staff and the call centre find your loan faster with the loan number and registered mobile.
Compare with other customers Many Muthoot customers reporting together means the server is down. Try after some time.

Other ways to access Muthoot Finance

Pay at any branch Muthoot Finance has 7,500+ branches; interest can be paid and loans renewed over the counter.
Quick Pay on the website When the app is down, Quick Pay on online.muthootfinance.com takes interest payments.
WhatsApp Muthoot Message +91 7558077666 on WhatsApp for help with Muthoot Finance services.
Call the helpline For a failed payment or a loan query, the Muthoot Finance helpline page lists the toll-free and complaint numbers.

Official channels during an outage: X · Facebook · Instagram · YouTube · Website

Questions

Muthoot customers report problems on this page, and we check online.muthootfinance.com. A burst of reports about the iMuthoot app or online payment at the same time means Muthoot's systems are down. If it is only your payment, try again or pay at a branch.

The branches, the iMuthoot app and online.muthootfinance.com all work on Muthoot's systems, so check this page for reports on the one failing for you. If customers report branches and online payments together, the fault is with Muthoot. If only the app fails for you, update it and log in again, or switch to the website.

Do not pay again at once. Check the loan account in iMuthoot or on online.muthootfinance.com to see whether the interest was received. If the money left your bank but the loan does not show it, call Muthoot Online's payment line, 0484 669 0416 in the South or 011 4003 2244 in the North, with the transaction reference.

Top-up, which Muthoot Online calls withdrawing the available loan amount, runs on online.muthootfinance.com and iMuthoot. If it fails, check this page for other reports and try the other channel. For a stuck top-up, call Muthoot Online's loan enhancement line, 0484 669 0416 (South) or 011 4003 2244 (North), or visit a branch.

Update iMuthoot from the Play Store or App Store and log in again. If it still fails, use Quick Pay on online.muthootfinance.com for interest payment, or visit any Muthoot Finance branch.

No. Muthoot FinCorp belongs to the Muthoot Pappachan Group and runs its own app and helpline. This page covers Muthoot Finance of the Muthoot Group, the iMuthoot company.

Thodi der baad iMuthoot app ya online.muthootfinance.com par Quick Pay try karein. Is page par kai customers ek hi samay shikayat kar rahe hon, to dikkat Muthoot ki taraf se hai. Jaldi ho to kisi bhi Muthoot Finance branch par jaakar jama karein.

Tap Download on the status card at the top. The server down screenshot shows Muthoot Finance's status, when we last checked, and how many users are reporting problems.

Need to block a card or report a failed transaction on Muthoot Finance? See the verified Muthoot Finance customer care and net banking helpline numbers.

1800 313 1212

Muthoot Finance · 99469 01212

Full helpline