KSRTC Kerala

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Is KSRTC Kerala down right now?

KSRTC Kerala is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 1.5s
Last checked: 5 hours ago

Answer: No KSRTC Kerala issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:02 AM IST.

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Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

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Last 24 hours: 0 reports.

About KSRTC Kerala

In Kerala, KSRTC is the Kerala State Road Transport Corporation. Karnataka's state bus corporation also goes by KSRTC; this page covers Kerala's. Seats are reserved on onlineksrtcswift.com and in the Ente KSRTC Neo app, and keralartc.com is the information site whose Book Now buttons lead there.

Online booking runs round the clock, up to 30 days ahead and six seats a ticket. Counters in Thiruvananthapuram, Ernakulam, Kozhikode and other towns, plus Bangalore, Coimbatore and Mysore, also sell reserved seats.

41-day history

healthy reports issues outage

We checked 46 times over the last 41 days — healthy on 41 days. It typically responds in about 0.5s.

41d ago 27d 14d today

Response time · daily average slowest day 3.5s

Dashed line is its usual 0.5s, measured over the last 14 days. Gaps are days with no timing data.

14 Sep checked, healthy avg 1.7s

15 Sep checked, healthy avg 0.5s

16 Sep checked, healthy avg 0.5s

17 Sep checked, healthy avg 0.5s

18 Sep checked, healthy avg 1.5s

19 Sep checked, healthy avg 0.5s

20 Sep checked, healthy avg 0.5s

21 Sep checked, healthy avg 0.5s

22 Sep checked, healthy avg 1.5s

23 Sep checked, healthy avg 0.5s

24 Sep checked, healthy avg 1s

25 Sep checked, healthy avg 0.5s

26 Sep checked, healthy avg 1.5s

27 Sep checked, healthy avg 1.5s

28 Sep checked, healthy avg 1.5s

29 Sep checked, healthy avg 0.5s

30 Sep checked, healthy avg 1.1s

1 Oct checked, healthy avg 1.5s

2 Oct checked, healthy avg 1.5s

3 Oct checked, healthy avg 1.5s

4 Oct checked, healthy avg 1.5s

5 Oct checked, healthy avg 0.5s

6 Oct checked, healthy avg 0.5s

7 Oct checked, healthy avg 0.5s

8 Oct checked, healthy avg 0.5s

9 Oct checked, healthy avg 1.5s

10 Oct checked, healthy avg 0.5s

11 Oct checked, healthy avg 0.5s

12 Oct checked, healthy avg 0.5s

13 Oct checked, healthy avg 0.5s

14 Oct checked, healthy avg 1.5s

15 Oct checked, healthy avg 0.5s

16 Oct checked, healthy avg 0.5s

17 Oct checked, healthy avg 3.5s

18 Oct checked, healthy avg 1.5s

19 Oct checked, healthy avg 1.5s

20 Oct checked, healthy avg 3.5s

21 Oct checked, healthy avg 0.5s

22 Oct checked, healthy avg 0.5s

23 Oct checked, healthy avg 0.5s

24 Oct checked, healthy avg 1.5s

If KSRTC Kerala isn't working

See if other passengers report it If many KSRTC Kerala reports come in together, the booking site is down for everyone; wait before trying again.
Amount gone, ticket not issued A failed transaction comes back to your card or account within seven banking days. Past that, mail [email protected] with the reference starting OB, or the PNR starting K, and the mobile or email used to book.
Cancelling online will not work E-tickets are cancelled on the booking site; counter tickets at any KSRTC reservation counter with the original, and franchisee tickets only at that franchisee. After 2 hours before departure nothing can be cancelled.
Refund went to the wrong place It cannot. KSRTC credits a cancellation only to the bank account that paid, never in cash, and the account cannot be changed while the refund is made.

Other ways to access KSRTC Kerala

Go to a reservation counter Ernakulam, Kozhikode, Kottayam and Palakkad counters work from 6 AM to 10 PM; others keep shorter hours. KSRTC also runs counters in Bangalore, Coimbatore and Mysore.
Pay through the other gateway The site runs two gateways, PhonePe for UPI and Billdesk for cards, net banking and UPI. Swap to the other one if a payment keeps failing.
Change the date at a counter Only counter and franchisee tickets can be preponed or postponed, once and up to 24 hours before departure, for a fee of Rs 40 to Rs 90 a seat.
Call the toll-free line The verified KSRTC Kerala helpline has the 24x7 e-ticket lines and the refund mail id.

Official channels during an outage: X · Facebook · Instagram · YouTube · Website

Questions

Count the KSRTC Kerala reports on this page from the past few minutes. Plenty of them, with the live check agreeing, point to onlineksrtcswift.com failing for many people. If there are none, try another network or the Ente KSRTC Neo app.

Booking runs round the clock, so check the bus: same-day booking closes at charting time or one hour before departure from the starting place, whichever is earlier. If the payment went through and no ticket came, KSRTC credits it back within seven banking days. Past that, mail [email protected] with the OB reference.

Two hours before departure from the starting place, or at charting time, whichever is earlier. There is no fee more than 72 hours ahead; after that KSRTC keeps 10% of the basic fare (72 to 48 hours), 25% (48 to 24), 40% (24 to 12) and 50% (12 to 2 hours). The Rs 10 reservation fee a seat is never refunded.

Normally 30 days, and up to six seats on one ticket. KSRTC Kerala says the number of advance days can change.

Aadyam ee page-il mattu yathrakkarum KSRTC Kerala report cheyyunnundo ennu nokkuka. Panam poyi ticket kittiyillenkil, OB reference number sahitham [email protected] mail cheyyuka. Seven banking days-il panam thirike varum.

Yes. The Download button on the status card saves a server down image with KSRTC Kerala's status, the time of our last check, and how many users are reporting problems.

Payment stuck, ticket not received, or a refund pending on KSRTC Kerala? See the verified KSRTC Kerala customer care and support numbers, with timings.

1800 599 4011

KSRTC Kerala · 24x7 · 0471 2463799

Full helpline