JKSRTC

jksrtc.co.in

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Is JKSRTC down right now?

Q: Why is JKSRTC bus booking not working today?

JKRTC's own site sends online bookings to starbus.jk.gov.in, and its buses are also sold on redBus, so a fault on either stops online booking there. If one fails, try the other. For fares and timings while booking is down, call 9149473175.

Q: Do women travel free in JKSRTC buses?

Yes. Since 1 April 2025, all women ride free on government buses in J&K, including JKRTC buses and the e-buses of Jammu and Srinagar Smart City, under a J&K Transport Department order.

Q: What is the JKSRTC helpline number?

JKRTC's helpline is 0191-2577475. The fare and timing line and the operations offices in Jammu and Srinagar are on our JKSRTC helpline page.

JKSRTC is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 1.4s
Last checked: 5 hours ago

Answer: No JKSRTC issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:05 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

JKRTC bus booking working for you? Report a problem

One tap, no login needed.

Last 24 hours: 0 reports.

About JKSRTC

Still searched as JKSRTC, the Jammu and Kashmir Road Transport Corporation (JKRTC) runs government buses across the UT, with headquarters at Rail Head Complex, Jammu and M.A. Road, Srinagar. Its tourist services link Jammu, Srinagar, Leh, Kargil, Pahalgam, Sonmarg and Gulmarg, and interstate coaches run to Punjab, Haryana, Himachal, Delhi and Rajasthan.

Seats are booked online through starbus.jk.gov.in and redBus. Women travel free on JKRTC buses since 1 April 2025.

23-day history

healthy reports issues outage

We checked 23 times over the last 23 days — healthy on 23 days. It typically responds in about 0.3s.

23d ago 15d 8d today

Response time · daily average slowest day 1.4s

Dashed line is its usual 0.3s, measured over the last 14 days. Gaps are days with no timing data.

2 Oct checked, healthy avg 0.3s

3 Oct checked, healthy avg 0.3s

4 Oct checked, healthy avg 0.3s

5 Oct checked, healthy avg 0.2s

6 Oct checked, healthy avg 0.3s

7 Oct checked, healthy avg 0.3s

8 Oct checked, healthy avg 0.3s

9 Oct checked, healthy avg 0.3s

10 Oct checked, healthy avg 0.3s

11 Oct checked, healthy avg 0.3s

12 Oct checked, healthy avg 0.3s

13 Oct checked, healthy avg 0.3s

14 Oct checked, healthy avg 0.3s

15 Oct checked, healthy avg 0.2s

16 Oct checked, healthy avg 0.3s

17 Oct checked, healthy avg 0.3s

18 Oct checked, healthy avg 0.3s

19 Oct checked, healthy avg 0.3s

20 Oct checked, healthy avg 0.3s

21 Oct checked, healthy avg 0.3s

22 Oct checked, healthy avg 0.5s

23 Oct checked, healthy avg 0.3s

24 Oct checked, healthy avg 1.4s

If JKSRTC isn't working

See if other JKSRTC passengers report it Many JKSRTC passengers reporting together means the booking system has a fault.
Switch booking site If starbus.jk.gov.in fails, try JKRTC buses on redBus, or the other way round.
Check your mail and SMS A booking that seemed to fail may have gone through. Look for the ticket before paying again.
Confirm the bus by phone Before a long trip, call the fare and timing line to check that your bus is running.

Other ways to access JKSRTC

redBus JKRTC buses are listed on redBus as well, so you can book there when StarBus is down.
Fare and timing line JKRTC's number for fares and bus timings, 9149473175, tells you which bus runs before you reach the stand.
Smart City e-buses Within Jammu and Srinagar, the Smart City e-buses are another government option, free for women.
JKRTC offices The helpline and the Jammu and Srinagar operations offices are on our JKSRTC helpline page.

Official channels during an outage: X · Facebook · Instagram · YouTube · Website

Questions

This page checks jksrtc.co.in and collects reports from JKRTC passengers. Several reports together from Jammu and Srinagar point to a booking or website fault at JKRTC. A single report? Look at your phone signal and the JKSRTC app first.

JKRTC's own site sends online bookings to starbus.jk.gov.in, and its buses are also sold on redBus, so a fault on either stops online booking there. If one fails, try the other. For fares and timings while booking is down, call 9149473175.

On JKRTC's Tourist Services fare list, Jammu to Srinagar is Rs 397 by Semi-Deluxe, Rs 550 by Deluxe (A-Class) and Rs 675 by MCV or Hi-Tech coach. The same fares apply from Srinagar to Jammu.

Rs 638 by Semi-Deluxe, Rs 885 by Deluxe (A-Class) and Rs 1,076 by MCV or Hi-Tech coach. Srinagar to Kargil is Rs 300 to Rs 506.

Yes. Since 1 April 2025, all women ride free on government buses in J&K, including JKRTC buses and the e-buses of Jammu and Srinagar Smart City, under a J&K Transport Department order.

Tourist services cover Jammu, Srinagar, Leh, Kargil, Pahalgam, Sonmarg, Gulmarg, Yousmarg and Katra, plus Leh to Manali. District services reach towns such as Anantnag, Banihal and Shopian. Interstate coaches go to Punjab, Haryana, Himachal Pradesh, Delhi and Rajasthan.

JKRTC's helpline is 0191-2577475. The fare and timing line and the operations offices in Jammu and Srinagar are on our JKSRTC helpline page.

Yes. The download button on the status card saves a server down image with JKSRTC's status, the time of our last check, and how many users are reporting problems.

Payment stuck, ticket not received, or a refund pending on JKSRTC? See the verified JKSRTC customer care and support numbers, with timings.

0191-2577475

JKSRTC

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