JKSRTC Customer Care & Booking Support
jksrtc.co.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About JKSRTC
The helpline of the Jammu and Kashmir Road Transport Corporation (JKRTC, formerly JKSRTC) is 0191-2577475. For fares and bus timings, JKRTC gives a separate number, 9149473175.
Complaints go first to the officer of the depot or unit you travelled with, then to the bus operations office in Jammu or Srinagar. The corporation's email is [email protected].
JKSRTC helpline — questions
0191-2577475, printed as the helpline on jksrtc.co.in. For passenger fares and bus timings, JKRTC asks you to call 9149473175.
Call the helpline on 0191-2577475 or the fare line on 9149473175. JKRTC's website lists these and its office landlines, and no 1800 number, as of now.
Pehle us depot ya unit ke officer se baat karein jiski bus mein aapne safar kiya. Hal na mile to Jammu mein operations office 0191-2435262 ya Kashmir mein 0194-2457301 par call karein. Email [email protected] par bhi bhej sakte hain.
Yes. [email protected] is the address JKRTC prints on its own website, so it is genuine even though it is a Gmail account.
The headquarter is at Rail Head Complex, Jammu, with the Kashmir headquarter on M.A. Road, Srinagar. The Jammu divisional office is at Bikram Chowk.
Yes, on starbus.jk.gov.in, which JKRTC's own site points to, and on redBus.
The General Manager (Operations), Kashmir, at the JKRTC headquarter on M.A. Road, Srinagar. The office number is 0194-2457301. In the Jammu division, the General Manager (Operations) sits at Bikram Chowk, on 0191-2435262.
Give the route, date, bus type and departure time, and the ticket or booking number if you have one. For a complaint about staff, please do mention the bus number and where it happened.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with JKSRTC. Always confirm on the official website. How we verify this.