Why is the ICSI website not working today?

ICSI uses two sites. icsi.edu carries news, announcements and member services · Registration, exam enrolment and complaints run on the Smash portal, smash.icsi.edu. If one loads and the other does not, the trouble is with that one site.

ICSI

icsi.edu

live

Is ICSI down right now?

Q: What is the ICSI customer care number?

The ICSI Support Desk is on 0120 452 2000 for general queries, weekdays only. The student services line and other desks are on our ICSI helpline page.

ICSI is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.2s
Last checked: 5 hours ago

Answer: No ICSI issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:06 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

ICSI or Smash not working? Report it

Pick an issue. No login.

Last 24 hours: 0 reports.

About ICSI

The Institute of Company Secretaries of India (ICSI) runs the Company Secretary (CS) course and its exams, from the CS Executive Entrance Test (CSEET) to the Executive and Professional programmes. icsi.edu carries news, announcements and services for students and members.

Student work happens on the Smash portal, smash.icsi.edu: CSEET and student registration, exam enrolment, set or reset password, and verification of marks, inspection or certified copies of answer books. The same portal registers complaints and tracks them.

20-day history

healthy reports issues outage

We checked 24 times over the last 20 days — healthy on 19 days, minor issues on 1 day. It typically responds in about 0.3s.

20d ago today

Response time · daily average slowest day 0.4s

Dashed line is its usual 0.3s, measured over the last 14 days. Gaps are days with no timing data.

5 Oct checked, healthy avg 0.2s

6 Oct checked, healthy avg 0.2s

7 Oct checked, healthy avg 0.2s

8 Oct 1 report avg 0.4s

9 Oct checked, healthy avg 0.2s

10 Oct checked, healthy avg 0.3s

11 Oct checked, healthy avg 0.3s

12 Oct checked, healthy avg 0.3s

13 Oct checked, healthy avg 0.3s

14 Oct checked, healthy avg 0.4s

15 Oct checked, healthy avg 0.2s

16 Oct checked, healthy avg 0.2s

17 Oct checked, healthy avg 0.3s

18 Oct checked, healthy avg 0.3s

19 Oct checked, healthy avg 0.3s

20 Oct checked, healthy avg 0.2s

21 Oct checked, healthy avg 0.2s

22 Oct 1 issue avg 0.3s

23 Oct checked, healthy avg 0.2s

24 Oct checked, healthy avg 0.2s

Recent reports & outages

21 Oct

Reachability issue minor

Our checks could not reach ICSI for about 1h 22m.

If ICSI isn't working

See if other CS students report it Reports from CS students across India at once mean the ICSI portal itself is down.
Reset your password Use Set/Reset Password on the Smash portal if the login does not accept your password.
Allow pop-ups The Smash enrolment pages need pop-ups enabled in your browser.
Register a complaint Log the issue on Smash and note the complaint number before you call ICSI.

Other ways to access ICSI

Visit your ICSI chapter ICSI's Chapter-Route Map lists regional and chapter offices for help in person.
Buy material on E-Cart Order study material and publications on the Smash E-Cart and track the order there.
Follow ICSI updates ICSI posts announcements on its WhatsApp channel, X and other social pages.
Call the support desk General, student, material and membership lines are on our ICSI helpline page.

Official channels during an outage: X · Facebook · Instagram · YouTube · LinkedIn · WhatsApp · Website

Questions

The ICSI card on this page checks the Smash portal and gathers reports from CS students. A rush of reports in the same few minutes means the ICSI side has a fault, not your device.

ICSI uses two sites.

icsi.edu carries news, announcements and member services.
Registration, exam enrolment and complaints run on the Smash portal, smash.icsi.edu.

If one loads and the other does not, the trouble is with that one site.

Open smash.icsi.edu directly and use Set/Reset Password if login fails. Allow pop-ups for the enrolment pages, as the portal asks. If it still fails, register a complaint on Smash and keep the complaint number.

On the Smash portal. Start with CSEET registration; after passing CSEET, use Executive Registration for CSEET Passed. ICSI also offers routes for exemption based on qualifications.

Use Track Complaint on the Smash portal with your complaint number. ICSI resolves complaints and queries through this single portal.

Apply on Smash, under the option for marks verification, answer book inspection and certified copies, within the window ICSI allows after results.

The ICSI Support Desk is on 0120 452 2000 for general queries, weekdays only. The student services line and other desks are on our ICSI helpline page.

Yes. The download button on the status card saves a server down image with ICSI's status, the time of our last check, and how many users are reporting problems.

Need to reach ICSI for a result, form or technical query? See the verified ICSI helpline and candidate support numbers.

0120 452 2000

ICSI · Mon-Fri, 9.30 AM-5 PM

Full helpline