ICSI Helpline & Candidate Support
icsi.edu
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About ICSI
The ICSI Support Desk takes general queries on 0120 452 2000 on weekdays from 9.30 AM till 5 PM, with a lunch break from 1 to 1.30 PM. Students call 0120 408 2162, and separate lines handle study material, training and membership. Email goes to [email protected].
ICSI asks you to first register your complaint or query on its 24x7 support portal and keep the complaint number handy before calling. ICSI House stands in both Noida and on Lodhi Road, New Delhi.
ICSI helpline — questions
0120 452 2000, the ICSI Support Desk for general queries. Student, study material, training and membership queries have their own lines in ICSI's phone directory.
0120 408 2162, for CSEET, student registration, post registration, classroom teaching and exam enrolment queries.
Mon-Fri, 9.30 AM-5 PM, with a lunch break from 1 PM to 1.30 PM. Outside these hours, register your query on the 24x7 support portal on Smash.
[email protected]. Include your registration number and any complaint number you already have.
Register it on the 24x7 support portal on Smash, under Register a Complaint, then follow it with Track Complaint. ICSI asks you to keep the complaint number and its response handy before calling the support desk.
Call the support desk on 0120 452 2000 or write to [email protected]. ICSI's phone directory lists only landlines as of now.
The dispatch line, 0120 408 2163, for CSEET guides, Executive and Professional study material and publications.
ICSI House, C-37, Institutional Area, Sector 62, Noida 201309. ICSI also has ICSI House at 22 Institutional Area, Lodhi Road, New Delhi 110003.
Your ICSI registration number, the programme (CSEET, Executive or Professional), your registered email and mobile number, and the complaint number from the support portal. Payment problems also need the bank's transaction reference.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with ICSI. Always confirm on the official website. How we verify this.