Is DGVCL down right now?
DGVCL looks down
DGVCL didn't respond to multiple checks from different locations, so it's probably down. No users have reported it yet. Seeing it too? Tap a problem below, or try the steps below.
- Reports·1h
- 0
- Server
- 526
- Response
- 1.2s
- Last checked
- 4 hours ago
Answer: No DGVCL issues reported in the last 24 hours, and it did not respond at our last check on 24 Oct 2026, 5:32 AM IST.
Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.
DGVCL bill or smart meter page down?
Tap one. South Gujarat consumers see it live.
Last 24 hours: 0 reports.
About DGVCL
Headquartered in Surat, Dakshin Gujarat Vij Company Limited (DGVCL) supplies power to about 40 lakh consumers in seven districts of South Gujarat. It works through four circles: Surat City, Surat Rural, Valsad and Bharuch.
Consumers view bills and pay by UPI from dgvcl.com, use the GUVNL consumer portal for payments, new connections and name change, and recharge smart meters on the DGVCL Smart Meter portal or app.
Recent reports & outages
Reachability issue minor
Our checks currently can't reach DGVCL.
If DGVCL isn't working
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Are other DGVCL consumers reporting it? A spike in DGVCL reports means the site or the payment page is down. Try again in some time.
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Pick the right link Bill view and UPI payment, Quick Payment, the GUVNL consumer portal and smart meter recharge are separate links on dgvcl.com. If one fails, the others may still work.
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Keep the registered mobile handy The bill view page sends an OTP to verify you. Without the mobile linked to your connection, it will not go further.
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Check the receipt before paying again If money left your account, look up Last Bill Payment Receipt first. A second payment only adds one more entry to sort out.
Other ways to access DGVCL
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Pay at a bill collection centre dgvcl.com lists Bill Collection Centers where you can pay in person when online payment fails.
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Pay a big bill by RTGS DGVCL publishes RTGS details on its site for paying a bill by bank transfer.
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Hear past payments on the IVRS Register your mobile and consumer number with the customer care centre to hear three months of payments and consumption on its IVRS.
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Estimate the bill yourself The Monthly Consumption calculator on dgvcl.com works out a bill from your units when the bill page is slow.
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Call customer care The toll-free line, short code and email are on our DGVCL helpline page.
Official channels during an outage: Website
Questions
Our DGVCL card watches dgvcl.com and counts reports from consumers in Surat, Valsad, Bharuch and the rest of South Gujarat. Many reports at once mean the site or a payment page is down. If the lights went out, dial 19123 instead.
DGVCL's services sit on several sites, so one may fail while dgvcl.com opens.
- Bill view and UPI payment: bps.dgvcl.co.in
- Payments, new connection and name change: the GUVNL consumer portal
- Quick Payment: mpay.guvnl.in
- Smart meter recharge: the DGVCL Smart Meter portal
Bill due dates also bring heavy traffic.
Click View Latest Energy Bill and Pay using UPI on dgvcl.com. Enter your consumer number and verify with the OTP. The page shows bill date, due date, amount and your last payment. Bill history is on the GUVNL consumer portal after login.
dgvcl.com par Quick Payment ya Pay Bill using UPI (QR Code) kholiye aur consumer number daaliye. Registered consumer GUVNL portal par login karke bhi bill bhar sakte hain. RTGS se ya bill collection centre par cash dekar bhi bill jama hota hai.
Use Smart Meter Recharge on dgvcl.com, which opens the DGVCL Smart Meter portal. The DGVCL Smart Meter app on Android and iOS also shows balance and usage. DGVCL's Smart Meter page has a guide and a video on the app.
Do not pay again straight away.
- Open Last Bill Payment Receipt on dgvcl.com and check if the payment is listed.
- If it is not, note the transaction ID, date and amount.
- Call the customer care centre; it handles online payment complaints.
Log in to the GUVNL consumer portal from the New Connection or Name Change link on dgvcl.com. For an HT connection, call the HT Connection Gateway or ask for a visit online. The customer care centre can tell you the status of a new connection, name change or load change application.
Call 19123 or the toll-free line, both open 24x7. You can also call the local complaint centre for your sub-division; its number is printed on your electricity bill. Keep the consumer number ready.
Go to the Consumer Grievances Redressal Forum (CGRF). DGVCL has a company-level forum and circle-level forums for Surat City, Surat Rural, Valsad and Bharuch. Against a CGRF decision, appeal to the Electricity Ombudsman (Vidhyut Lokpal) appointed by GERC.
Call 1800-233-3003, the toll-free line of DGVCL's customer care centre in Surat, any time of day. The short code, office line and email are on our DGVCL helpline page.
Yes, tap download on the status card at the top to save a server down image showing DGVCL's current status, the last checked time, and how many users are reporting problems.
Bill payment problem or a supply issue with DGVCL? See the verified DGVCL customer care, complaint and emergency numbers, with timings.
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Unofficial status from automated checks & user reports. Not affiliated with DGVCL. Status may be inaccurate, confirm on the official site.