Why is CIBIL server not working today?

Check which of these fails: myCIBIL login, for example a forgotten username or password · The score or report page not loading after login · Payment for a paid plan not going through. For login trouble, use MyCIBIL User Name or MyCIBIL Password reset on CIBIL's Support page before trying again.

How do I raise a CIBIL dispute?

1. Log in and open your latest CIBIL report. 2. Find the wrong entry: account, profile or enquiry information. 3. Raise a dispute on that section. 4. Log in again later to track the status. The service is free, and only reports from the past 60 days can be disputed.

CIBIL

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Is CIBIL down right now?

Q: How long does a CIBIL dispute take?

Up to 30 days under RBI rules: the lender gets 21 days and CIBIL 9 days. If it takes longer than 30 days, compensation applies, so CIBIL asks for bank account details when you register the dispute.

Q: I forgot my myCIBIL username. What now?

Use MyCIBIL User Name on the Support page to recover it, and MyCIBIL Password reset for the password. Microfinance users have separate username and password options.

CIBIL is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: OK
Response: 0.1s
Last checked: 5 hours ago

Answer: No CIBIL issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:05 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

CIBIL login or score page failing? Report it

Takes a second. No login.

Last 24 hours: 0 reports.

About CIBIL

Your CIBIL Score and credit report come from TransUnion CIBIL Limited, formerly Credit Information Bureau (India) Limited, a credit information company that banks and lenders report to. Individuals log in to myCIBIL at myscore.cibil.com to check their score and report and to raise disputes.

Businesses use a separate portal for the CIBIL Rank and Company Credit Report, and microfinance borrowers have their own login. Correcting errors through Dispute Resolution is free.

21-day history

healthy reports issues outage

We checked 21 times over the last 21 days — healthy on 21 days. It typically responds in about 0.1s.

21d ago 14d 7d today

Response time · daily average slowest day 0.2s

Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.

4 Oct checked, healthy avg 0.2s

5 Oct checked, healthy avg 0.1s

6 Oct checked, healthy avg 0.1s

7 Oct checked, healthy avg 0.1s

8 Oct checked, healthy avg 0.1s

9 Oct checked, healthy avg 0.1s

10 Oct checked, healthy avg 0.1s

11 Oct checked, healthy avg 0.1s

12 Oct checked, healthy avg 0.1s

13 Oct checked, healthy avg 0.1s

14 Oct checked, healthy avg 0.1s

15 Oct checked, healthy avg 0.1s

16 Oct checked, healthy avg 0.1s

17 Oct checked, healthy avg 0.1s

18 Oct checked, healthy avg 0.1s

19 Oct checked, healthy avg 0.1s

20 Oct checked, healthy avg 0.1s

21 Oct checked, healthy avg 0.1s

22 Oct checked, healthy avg 0.1s

23 Oct checked, healthy avg 0.1s

24 Oct checked, healthy avg 0.1s

If CIBIL isn't working

See if other CIBIL users report it When CIBIL reports arrive from across India at once, the problem is on CIBIL's side.
Recover the username first Most login failures are a wrong username. Recover it before resetting the password.
Use the right login Individuals, businesses and microfinance users each have a separate CIBIL login.
Payment failed Check your bank for a debit before paying for a plan again.
Try another network Switch between mobile data and WiFi if the report page keeps timing out.

Other ways to access CIBIL

Walk in The Mumbai office takes consumers on weekdays, 10 AM to 6 PM, with an original PAN, passport, driving licence or voter ID.
Write to CIBIL Email or post your query with your name, date of birth, ID number and address.
Ask your lender For a wrong loan entry, the bank that reported it can correct its data too.
Call CIBIL The consumer helpline and email are on our CIBIL helpline page.

Official channels during an outage: Facebook · Instagram · YouTube · LinkedIn · Website

Questions

This page collects reports from people who cannot reach the CIBIL site or myCIBIL, alongside our own check of the login page. Many reports in a short time mean CIBIL's systems are having trouble. A quiet page points to your browser, network or login details.

Check which of these fails:

myCIBIL login, for example a forgotten username or password.
The score or report page not loading after login.
Payment for a paid plan not going through.

For login trouble, use MyCIBIL User Name or MyCIBIL Password reset on CIBIL's Support page before trying again.

Log in and open your latest CIBIL report.
Find the wrong entry: account, profile or enquiry information.
Raise a dispute on that section.
Log in again later to track the status.

The service is free, and only reports from the past 60 days can be disputed.

Up to 30 days under RBI rules: the lender gets 21 days and CIBIL 9 days. If it takes longer than 30 days, compensation applies, so CIBIL asks for bank account details when you register the dispute.

No. CIBIL changes an entry only after the bank or lender confirms it. A paid-off loan still showing as open, or a payment not reflecting, is fixed once the lender updates its data through the dispute.

Naye user cibil.com par enroll karein, purane user myCIBIL mein login karein. Wahan CIBIL Score aur report dono dikhte hain, aur galat entry par dispute bhi daal sakte hain.

Use MyCIBIL User Name on the Support page to recover it, and MyCIBIL Password reset for the password. Microfinance users have separate username and password options.

Yes. Tap Download on the status card at the top. The saved server down screenshot shows CIBIL's status, the last checked time, and how many users are reporting problems.

Need to block a card or report a failed transaction on CIBIL? See the verified CIBIL customer care and net banking helpline numbers.

+91 22 6140 4300

CIBIL · Mon-Sat, 10 AM-6 PM

Full helpline