Is BYJU'S down right now?
BYJU'S is working
Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.
- Reports·1h
- 0
- Server
- 200 OK
- Response
- 0.5s
- Last checked
- 5 hours ago
Answer: No BYJU'S issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:03 AM IST.
Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.
Not working for you? Report it
Takes 5 seconds, no login needed.
Last 24 hours: 0 reports.
About BYJU'S
BYJU'S runs online learning programmes for school students from K3 to K12 and coaching for NEET, JEE, UPSC and bank exams, through byjus.com and BYJU'S The Learning App. Its headquarters is at IBC Knowledge Park on Bannerghatta Main Road, Bengaluru.
Students and parents reach the student contact centre by phone or email, and grievances go to a separate mailbox.
24-day history
We checked 30 times over the last 24 days — healthy on 24 days. It typically responds in about 0.4s.
Dashed line is its usual 0.4s, measured over the last 14 days. Gaps are days with no timing data.
If BYJU'S isn't working
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Update The Learning App Get the newest BYJU'S app version and restart it.
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Free up storage Video lessons need space; delete unused downloads or apps if lessons stall.
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Switch network If videos keep buffering, change the connection or move closer to the router.
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Log out and back in Sign in again with the registered mobile number to refresh a stuck account.
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Compare with other students Several BYJU'S reports arriving together point to their servers. Try again after a short break.
Other ways to access BYJU'S
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Use the website byjus.com opens the same account when the app will not load.
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Report the bug Send the error screen to BYJU'S bug-report mailbox so the issue is logged.
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Write to support Email [email protected] with your registered number and the class or course affected.
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Call the contact centre The student contact centre number and mailboxes are on the BYJU'S helpline page.
Official channels during an outage: Website
Questions
Student and parent reports on this page, next to our test of byjus.com, show whether BYJU'S is failing for many users. Reports arriving together point to BYJU'S servers. With a single failure, check the app version, device storage and connection first.
If the app, login and videos all fail together and others report it here, the fault is on BYJU'S side. If only you are stuck, update the app, free up storage on the phone or tablet, and try a stronger connection, especially for video lessons.
Update BYJU'S The Learning App and log in again with the registered mobile number. If the OTP does not come, check that the number is active, then contact the student contact centre on +91 9241333666.
Email [email protected] with your device, app version and a screenshot of the error. For account or subscription issues, use the student contact centre instead.
Email [email protected] with the student's details and what went wrong. Quote any earlier support email so the team can see what was already tried.
Call the student contact centre on +91 9241333666 or email [email protected]. Our BYJU'S helpline page also lists the grievance and bug-report mailboxes.
Yes. The download button on the status card saves a server down image with BYJU'S's status, the time of our last check, and how many users are reporting problems.
Need to reach BYJU'S for a result, form or technical query? See the verified BYJU'S helpline and candidate support numbers.
Related & alternatives
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Unofficial status from automated checks & user reports. Not affiliated with BYJU'S. Status may be inaccurate, confirm on the official site.