BYJU'S Helpline & Candidate Support
byjus.com
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About BYJU'S
The student contact centre of BYJU'S answers on +91 9241333666 and at [email protected]. The same number is listed for its Bengaluru, Chennai and Noida offices.
Complaints are registered by email at [email protected], under BYJU'S self-regulation as a founding member of the India EdTech Consortium.
BYJU'S helpline — questions
+91 9241333666, the BYJU'S student contact centre, also listed for its Bengaluru, Chennai and Noida offices. As of now, byjus.com/contact-us shows no toll-free line; email [email protected] is the other support route. Keep the registered mobile number handy when you call.
[email protected] for students and parents. Put the student's name, registered mobile number, the course or class, and a short description of the problem in the mail. Attach screenshots where they help.
[email protected], the address BYJU'S lists for grievances under the self-regulation of the India EdTech Consortium. Quote any earlier support email or reference so the team can see what was already tried.
Email [email protected] with the device model, app version and a screenshot of the error. It is the mailbox BYJU'S lists for product and website bugs; account or payment questions still go to [email protected].
2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru. BYJU'S also lists offices in Chennai and Noida, all reachable on +91 9241333666.
Business enquiries go to [email protected] and media enquiries to [email protected]. Students and parents should use [email protected].
BYJU'S lists its UAE partner, More Ideas, at [email protected] for UAE enquiries, along with offices in Dubai, Abu Dhabi, Muscat and Kuwait on its contact page.
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Helpline details are compiled from public sources and verified periodically. Not affiliated with BYJU'S. Always confirm on the official website. How we verify this.