Why is Bajaj Finance server not working today?

When reports spike, check which of these fails: The OTP sign-in to the Customer Portal or app · EMI or part-prepayment payments · Insta EMI Card or EMI Network Card checks at a store or online checkout. Try the same step in the Bajaj Finance App if the portal fails.

How do I download my Bajaj Finance loan statement?

1. Sign in to the Customer Portal or the Bajaj Finance App. 2. Open your loan. 3. Download the statement or other loan documents listed there.

Bajaj Finance

bajajfinserv.in

live

Is Bajaj Finance down right now?

Bajaj Finance is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.1s
Last checked: 5 hours ago

Answer: No Bajaj Finance issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:05 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Bajaj Finance app or portal acting up? Report it

Quick report, no sign-in.

Last 24 hours: 0 reports.

About Bajaj Finance

Personal loans, consumer durable EMIs, the Insta EMI Card and fixed deposits from Bajaj Finance Limited are managed on bajajfinserv.in and the Bajaj Finance App. Sign-in to the Customer Portal (My Account) uses the registered mobile number plus a one-time password.

The portal shows loan details, statements and repayment schedules, takes EMI and part-prepayment payments, and lets EMI Network Card holders check their limit, block or unblock the card and reset the PIN. The head office is in Viman Nagar, Pune.

21-day history

healthy reports issues outage

We checked 21 times over the last 21 days — healthy on 21 days. It typically responds in about 0.2s.

21d ago 14d 7d today

Response time · daily average slowest day 0.7s

Dashed line is its usual 0.2s, measured over the last 14 days. Gaps are days with no timing data.

4 Oct checked, healthy avg 0.5s

5 Oct checked, healthy avg 0.7s

6 Oct checked, healthy avg 0.6s

7 Oct checked, healthy avg 0.2s

8 Oct checked, healthy avg 0.1s

9 Oct checked, healthy avg 0.1s

10 Oct checked, healthy avg 0.1s

11 Oct checked, healthy avg 0.1s

12 Oct checked, healthy avg 0.2s

13 Oct checked, healthy avg 0.3s

14 Oct checked, healthy avg 0.1s

15 Oct checked, healthy avg 0.3s

16 Oct checked, healthy avg 0.2s

17 Oct checked, healthy avg 0.2s

18 Oct checked, healthy avg 0.3s

19 Oct checked, healthy avg 0.3s

20 Oct checked, healthy avg 0.1s

21 Oct checked, healthy avg 0.1s

22 Oct checked, healthy avg 0.5s

23 Oct checked, healthy avg 0.3s

24 Oct checked, healthy avg 0.1s

If Bajaj Finance isn't working

See if other Bajaj Finance customers report it A flood of Bajaj Finance reports from many cities together means the problem is at Bajaj Finance.
Use your registered mobile number Portal and app sign-in OTPs go only to the registered number. Update it in your profile if it has changed.
Update the app Install the latest Bajaj Finance App, then sign in again.
Check the card status A blocked EMI Card fails at checkout. Unblock it in the app before you try the purchase again.
Wait before paying twice If an EMI payment hangs, check the payment history in the app before you pay again.

Other ways to access Bajaj Finance

Switch app and portal When the Bajaj Finance App refuses to load, use My Account on bajajfinserv.in. When the website is slow, the app is the backup.
Raise a Request Log a query online with the product, query type and any documents; a representative calls back within 48 business hours.
Visit a branch The Branch Locator on bajajfinserv.in finds the nearest branch by city or PIN code.
Call Bajaj Finance The customer care number, IVR hours and home loan line are on our Bajaj Finance helpline page.

Official channels during an outage: X · Facebook · YouTube · LinkedIn · Website

Questions

Bajaj Finance customers report app, portal and payment failures on this page, and we check bajajfinserv.in alongside. Lots of reports at the same time point to a Bajaj Finance server issue. With no other reports, check your phone, app version and network.

When reports spike, check which of these fails:

The OTP sign-in to the Customer Portal or app.
EMI or part-prepayment payments.
Insta EMI Card or EMI Network Card checks at a store or online checkout.

Try the same step in the Bajaj Finance App if the portal fails.

Check the card first in the Customer Portal or the Bajaj Finance App. There you can see the card number and available limit, unblock a blocked card and reset the PIN.

If the card shows active and the limit is enough, try again later, or raise a request from the same screen with the order details.

Sign in to the Customer Portal (My Account) or the Bajaj Finance App with your registered mobile number and OTP, then pay the EMI or a part-prepayment there. The same screen shows your repayment schedule and payment history.

Do not pay again straight away. Check the payment history in the app or portal. If the money left your account but nothing shows, raise a request with the transaction reference; Bajaj Finance says a representative calls back within 48 business hours of an online request.

Sign in to the Customer Portal or the Bajaj Finance App.
Open your loan.
Download the statement or other loan documents listed there.

Bajaj Finance App ya Customer Portal mein registered mobile number aur OTP se login karein. Wahan EMI Network Card ko unblock kar sakte hain, PIN reset kar sakte hain aur limit dekh sakte hain.

Yes, tap Download on the status card at the top to save a server down image showing Bajaj Finance's current status, the last checked time, and how many users are reporting problems.

Need to block a card or report a failed transaction on Bajaj Finance? See the verified Bajaj Finance customer care and net banking helpline numbers.

+91 86980 10101

Bajaj Finance · 24x7 IVR, 9 AM-9 PM

Full helpline