Why is the APSRTC website not working today?

When the portal itself is down, reports pile up here and waiting is the only fix. A payment that fails midway is a different problem: if money left your account and no ticket came, mail online.support@apsrtconline.in with your user ID or OB reference and APSRTC refunds it. Any bus station counter or ATB agent can book the ticket meanwhile.

APSRTC ticket book avvatledu, emi cheyali?

Mundu ee page lo itara vallu kuda APSRTC gurinchi report chestunnara chudandi. Dabbulu cut ayyi ticket raakapothe, user ID leda OB reference tho online.support@apsrtconline.in ki mail cheyandi. Arjent ayithe daggarlo unna bus station counter leda ATB agent daggara ticket teeskondi.

APSRTC

apsrtconline.in

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Is APSRTC down right now?

Q: What are the APSRTC cancellation charges?

It depends on how early you cancel. More than 48 hours before the bus starts, you lose only the reservation charges, levies and service charge. From 48 to 24 hours, 10% of the fare is kept as well; from 24 to 2 hours, 25%; and up to 1 hour before, 50%. E-tickets can be cancelled only until one hour before departure. Special services charge higher slabs.

APSRTC is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.1s
Last checked: 5 hours ago

Answer: No APSRTC issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:02 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About APSRTC

Buses of the Andhra Pradesh State Road Transport Corporation, better known as APSRTC, are booked on apsrtconline.in, the corporation's online reservation portal. Its corporate site is apsrtc.ap.gov.in, and there is an official APSRTC mobile app too.

Seats open 60 days in advance, with up to six seats on one ticket. Ticket status, cancellation, service tracking and the e-Wallet are on the same portal, and every bus station counter and ATB agent counter also books tickets.

41-day history

healthy reports issues outage

We checked 43 times over the last 41 days — healthy on 41 days. It typically responds in about 0.1s.

41d ago 27d 14d today

Response time · daily average slowest day 0.3s

Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.

14 Sep checked, healthy avg 0.2s

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21 Oct checked, healthy avg 0.3s

22 Oct 1 report avg 0.1s

23 Oct checked, healthy avg 0.1s

24 Oct checked, healthy avg 0.1s

If APSRTC isn't working

See if other passengers report it When APSRTC reports climb together, the booking portal has a fault, and booking again will not help until it clears.
Money went but no ticket came Do not book again in a hurry. Mail [email protected] with your user ID or OB reference; APSRTC refunds a deducted amount when no ticket was issued.
Cancellation will not go through Log in with the same user ID you booked with, since online cancellation works only from that login. E-tickets cannot be cancelled in the last hour before the bus leaves.
Refund has not come APSRTC normally refunds within 14 days of the cancellation or of your mail. Past 14 days, call 149, which answers at any hour.

Other ways to access APSRTC

Book at a counter Every APSRTC bus station counter issues tickets, and so does the nearest ATB agent counter. Both work when the website does not.
Use the APSRTC app APSRTC's official mobile app, on Android and iOS, is another way in when the website will not load.
Switch the payment mode The portal takes cards, net banking, UPI and the APSRTC e-Wallet. If one keeps failing, try another before you give up on the booking.
Change your date at the counter Postponing or preponing a journey is allowed only for tickets bought at an APSRTC counter or ATB agent, not for tickets booked online.
Call the 24x7 call centre The verified APSRTC helpline has the round-the-clock numbers and the e-mail addresses for refunds and other queries.

Official channels during an outage: X · Facebook · Instagram · Website

Questions

Check the status card on this page with the APSRTC reports beside it. Many reports within a few minutes mean apsrtconline.in is the problem, not your phone. If nobody else is reporting, try the APSRTC app or another network.

When the portal itself is down, reports pile up here and waiting is the only fix. A payment that fails midway is a different problem: if money left your account and no ticket came, mail [email protected] with your user ID or OB reference and APSRTC refunds it. Any bus station counter or ATB agent can book the ticket meanwhile.

Use the PNR in the message APSRTC sends to your mobile after booking. Enter it on apsrtconline.in to open and print the ticket. A copy also goes to your e-mail, and registered users can reprint it from Booked History.

Up to 60 days ahead, and one ticket can hold at most six seats. If the bus is full you can take a waiting-list seat; APSRTC sends the confirmed or unconfirmed status by SMS and e-mail 3 hours before departure.

It depends on how early you cancel. More than 48 hours before the bus starts, you lose only the reservation charges, levies and service charge. From 48 to 24 hours, 10% of the fare is kept as well; from 24 to 2 hours, 25%; and up to 1 hour before, 50%. E-tickets can be cancelled only until one hour before departure. Special services charge higher slabs.

Yes. When APSRTC cancels a service, the tickets are cancelled automatically and the fare goes back to the mode you paid with, including the payment gateway service charge. If you simply missed the bus, there is no refund.

Mundu ee page lo itara vallu kuda APSRTC gurinchi report chestunnara chudandi. Dabbulu cut ayyi ticket raakapothe, user ID leda OB reference tho [email protected] ki mail cheyandi. Arjent ayithe daggarlo unna bus station counter leda ATB agent daggara ticket teeskondi.

Yes. The Download button on the status card saves a server down image with APSRTC's status, the time of our last check, and how many users are reporting problems.

Payment stuck, ticket not received, or a refund pending on APSRTC? See the verified APSRTC customer care and support numbers, with timings.

149

APSRTC · 24x7 · 0866 2570005

Full helpline