Is AP Fibernet down right now?
AP Fibernet is working
Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.
- Reports·1h
- 0
- Server
- 200 OK
- Response
- 0.5s
- Last checked
- 5 hours ago
Answer: No AP Fibernet issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:09 AM IST.
Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.
AP Fibernet acting up? Report it here
Tap one. APSFL users from Vijayawada to Vizag see it.
Last 24 hours: 0 reports.
About AP Fibernet
AP Fibernet is the broadband, IPTV and telephone service of Andhra Pradesh State FiberNet Limited (APSFL), a company fully owned by the Government of Andhra Pradesh under its Infrastructure and Investment Department. It runs the AP Fibre Grid, set up in 2015 to bring affordable triple play to rural Andhra Pradesh.
Home plans start with internet alone and go up to internet, IPTV and phone together. Subscribers check their channels and pay the bill in the APSFL Subscriber App.
16-day history
We checked 17 times over the last 16 days — healthy on 16 days. It typically responds in about 0.4s.
Dashed line is its usual 0.4s, measured over the last 14 days. Gaps are days with no timing data.
If AP Fibernet isn't working
-
Are AP Fibernet users in other districts reporting it? When AP Fibernet reports climb across districts together, it is an APSFL outage. Wait for some time before calling.
-
Check your FUP balance Speed falls to 2 Mbps on home plans once the FUP limit is used up, and on the Enterprise Basic plan to 1 Mbps.
-
Confirm the bill is paid Open the APSFL Subscriber App and check the payment went through, so the service is not cut.
-
Log the fault Call customer support with your registered mobile number and installation address ready.
Other ways to access AP Fibernet
-
Use the Subscriber App Pay the bill, see your channel pack and add channels in the APSFL Subscriber App, even when the website is slow.
-
Email support Write to [email protected] with your mobile number, address and the problem, so you have a written record.
-
Reach your district contact APSFL's Contact Us page lists a contact for every district, from Srikakulam to Ananthapuram.
-
Follow the WhatsApp channel APSFL posts updates on its official WhatsApp channel, linked from apsfl.in.
-
Call customer support Toll-free and mobile numbers are on our AP Fibernet helpline page.
Questions
This page tracks reports from AP Fibernet users across Andhra Pradesh and checks apsfl.in. A sudden rise from many districts points to an APSFL outage. If only your house is affected, report it to customer support.
Check your data use first. Home plans have a fair usage policy (FUP), and after the FUP limit the speed drops to 2 Mbps for the rest of the cycle.
If the connection is fully down, keep your bill paid in the APSFL Subscriber App, as unpaid bills interrupt service. Then call 1800 599 5555 to log the fault.
APSFL lists these home plans. Prices include 18% GST.
- Home Ultra, Rs 190: internet, 20 Mbps, 150 GB FUP
- Home Pie, Rs 249: internet, 50 Mbps, 400 GB FUP
- Home Life, Rs 295: internet and IPTV, 20 Mbps, 200 GB FUP
- Home Basic, Rs 350: internet, IPTV and phone, 20 Mbps, 150 GB FUP
- Home Essential, Rs 449: triple play, 30 Mbps, 300 GB FUP
- Home Premium, Rs 599: triple play, 50 Mbps, 1000 GB FUP
Fill the Get Connection form on apsfl.in. It asks for your Aadhaar number, mobile number, and permanent and installation address with district, mandal and village.
Use the APSFL Subscriber App from APSFL on Google Play. It shows your subscribed channels, takes the bill payment so service is not interrupted, and lets you add channels.
Yes, on most home plans. Home Life adds IPTV to internet, and Home Basic, Essential and Premium add IPTV and a telephone connection. Home Ultra and Home Pie are internet only.
Andhra Pradesh State FiberNet Limited, a company incorporated in October 2015 that the Andhra Pradesh government owns in full. It builds and runs the AP Fibre Grid and sells AP Fibernet internet, IPTV and phone services.
The toll-free customer support number is 1800 599 5555, and APSFL also lists 9100042123. District contacts and email are on our AP Fibernet helpline page.
Yes. The download button on the status card saves an image with AP Fibernet's status, the time of our last check, and how many users are reporting problems.
Need to raise a network or broadband complaint with AP Fibernet? See the verified AP Fibernet customer care and complaint numbers.
Related & alternatives
Here are other networks and internet providers we track, each with live status.
People also check
Unofficial status from automated checks & user reports. Not affiliated with AP Fibernet. Status may be inaccurate, confirm on the official site.