What is the Scapia credit card customer care number?

It depends on the query. Card issues: Federal Bank 1800 296 1199, Axis Bank 1800 209 5577, or BOBCARD 1800 2090 · Travel bookings: Scapia on +91 8951387878. All the numbers are on our Scapia helpline page.

How do I complain about my Scapia card?

Start in the app's Scapia Support, or call +91 8951387878. For a transaction on a BOBCARD-issued card, write to crm@bobcard.co.in. Scapia's grievance redressal page sets out the later levels and the Banking Ombudsman route.

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Is Scapia down right now?

Q: Which bank issues the Scapia credit card?

Scapia cards are issued and managed by Federal Bank, Axis Bank and BOBCARD. Scapia says it is not a bank and holds no banking licence, so card transactions fall under the issuing bank.

Q: My Scapia booking failed. What should I do?

Open Scapia Support in the app and pick the option for your booking, which Scapia says gets the quickest response. You can also call +91 8951387878 or write to care@scapia.cards. FlexiFly bookings come with easy cancellation and refund.

Scapia is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: OK
Response: 0.1s
Last checked: 5 hours ago

Answer: No Scapia issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:09 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Scapia not working? Tell other users

Tap one. Scapia cardholders across India see it.

Last 24 hours: 0 reports.

About Scapia

Scapia is a travel credit card and booking app. Scapia is not a bank: its cards are issued and managed by Federal Bank, Axis Bank and BOBCARD, and the app handles flight and hotel bookings, Scapia coins and lounge access.

Card issues go to the issuing bank's helpline, and travel bookings to Scapia's own support in the app or by phone. Domestic lounge access unlocks on a combined monthly spend of Rs 20,000.

16-day history

healthy reports issues outage

We checked 18 times over the last 16 days — healthy on 16 days. It typically responds in about 0.1s.

16d ago today

Response time · daily average slowest day 0.2s

Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.

9 Oct checked, healthy avg 0.2s

10 Oct checked, healthy avg 0.2s

11 Oct checked, healthy avg 0.1s

12 Oct checked, healthy avg 0.1s

13 Oct checked, healthy avg 0.1s

14 Oct checked, healthy avg 0.1s

15 Oct checked, healthy avg 0.1s

16 Oct checked, healthy avg 0.1s

17 Oct checked, healthy avg 0.2s

18 Oct checked, healthy avg 0.1s

19 Oct checked, healthy avg 0.1s

20 Oct checked, healthy avg 0.1s

21 Oct 1 report avg 0.1s

22 Oct checked, healthy avg 0.1s

23 Oct checked, healthy avg 0.1s

24 Oct checked, healthy avg 0.1s

If Scapia isn't working

See the live status first If Scapia reports rise in many cities together, the app is down. Retry in a while.
Card or app? If the card declines but the app works, call the issuing bank. If the app fails but the card works, it is Scapia's side.
Update the Scapia app An old version of the Scapia app can fail, so update it before you retry the booking.
Use in-app support Scapia Support in the app gives the quickest response for booking and coin issues.

Other ways to access Scapia

Call your issuing bank Federal Bank, Axis Bank or BOBCARD can block the card or check a payment when the Scapia app will not open.
Call from abroad Federal Bank Scapia cardholders travelling abroad can ring +91 484 6925000.
Email Scapia Write to [email protected] with your booking details if the app support section will not load.
All Scapia numbers Scapia and issuing bank numbers are on our Scapia helpline page.

Official channels during an outage: X · Facebook · Instagram · LinkedIn · Website

Questions

We check scapia.cards and count reports from Scapia users. A surge from many cities at once means the Scapia app or cards are down. If only bookings fail, the issue may be on the travel side rather than the card.

The Scapia app and the card itself run on different systems. The app handles bookings and Scapia coins, while card payments go through the issuing bank: Federal Bank, Axis Bank or BOBCARD.

So a card can work while the app is down, or the other way round.

Scapia cards are issued and managed by Federal Bank, Axis Bank and BOBCARD. Scapia says it is not a bank and holds no banking licence, so card transactions fall under the issuing bank.

Call the bank that issued your card, since it handles card controls and declines. Federal Bank cardholders can also reach card controls through the link on Scapia's website.

It depends on the query.

Card issues: Federal Bank 1800 296 1199, Axis Bank 1800 209 5577, or BOBCARD 1800 2090
Travel bookings: Scapia on +91 8951387878

All the numbers are on our Scapia helpline page.

Open Scapia Support in the app and pick the option for your booking, which Scapia says gets the quickest response. You can also call +91 8951387878 or write to [email protected]. FlexiFly bookings come with easy cancellation and refund.

Unlimited domestic lounge access unlocks once your combined monthly spend across your Mastercard or Visa and RuPay Scapia cards reaches Rs 20,000.

Start in the app's Scapia Support, or call +91 8951387878. For a transaction on a BOBCARD-issued card, write to [email protected]. Scapia's grievance redressal page sets out the later levels and the Banking Ombudsman route.

Scapia khud bank nahi hai. Iske credit card Federal Bank, Axis Bank aur BOBCARD jaari karte hain, aur card ki dikkat unhi bank ke helpline par jaati hai.

Yes. The download button on the status card saves a server down image with Scapia's status, the time of our last check, and how many users are reporting problems.

Need to block your Scapia card or dispute a charge? See the verified Scapia credit card customer care and helpline numbers.

+91 8951387878

Scapia · 24x7

Full helpline