Scapia Credit Card Customer Care & Helpline
scapia.cards
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About Scapia
Scapia takes travel queries and complaints on +91 8951387878 and at [email protected], with 24x7 support. For the quickest reply, it points users to Scapia Support inside the app.
For the card itself, call the bank that issued it: Federal Bank on 1800 296 1199, Axis Bank on 1800 209 5577, or BOBCARD on 1800 2090.
Scapia helpline — questions
For travel queries and complaints, call Scapia on +91 8951387878. For card issues, call the bank that issued your Scapia card: Federal Bank on 1800 296 1199, Axis Bank on 1800 209 5577 or BOBCARD on 1800 2090.
Federal Bank's 24-hour card helpline is 1800 296 1199. From abroad, call +91 484 6925000.
Axis Bank Scapia cards: 1800 209 5577. BOBCARD Scapia cards: 1800 2090, toll free and open 24x7.
Write to [email protected] for travel queries and complaints, with your booking ID in the subject. Scapia also uses it for requests such as withdrawing the credit bureau consent you gave it.
Go to Scapia Support in the Scapia app and select the option that fits your issue. Scapia says this is the quickest way to reach it.
When Scapia's first answer does not resolve it, the grievance redressal page names the next steps for Scapia and for each issuing bank, ending with the Banking Ombudsman.
No. Scapia says it is not a bank and has no banking licence. Its cards are issued by Federal Bank, Axis Bank and BOBCARD, so card disputes are handled by them.
Your registered mobile number, the booking ID for a travel issue, and which bank issued your Scapia card if the problem is with a payment. If you are unsure which bank issued it, ask in Scapia Support.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with Scapia. Always confirm on the official website. How we verify this.