American Express India Credit Card Customer Care & Helpline
americanexpress.com
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About American Express India
The number to use is the one on the back of the card. American Express Banking Corp publishes 1800 419 3646 as its cardmember helpline, toll-free and open 24x7, and 1800 419 2122 for a general service query. Each card type also has its own toll-free and its own Gurgaon landline, which is what you dial with +91 in front from abroad.
For writing to Amex, the route is 24x7 messaging on the chat icon in the Amex app, available on the corporate cards and most personal cards, and there is a complaint form on the website too. Merchants who accept the card have a separate desk with their own numbers and mailbox.
Written correspondence goes to the Gurgaon office, whose switchboard is +91 124 6702000. Amex will not ask for your card number, CVV or a one-time password on an inbound call, so hang up and dial the number printed on the back of the card instead.
American Express India helpline — questions
1800 419 3646, toll-free and open 24x7. Amex prints it on the back of the card, and gives 1800 419 2122 for a general service query. Each card type also has its own toll-free number on the contact page.
1800 419 3646, toll-free aur chaubis ghante khula. Yahi number card ke peeche chhapa hota hai. General sawaal ke liye 1800 419 2122 bhi hai.
Yes. 1800 419 3646 and 1800 419 2122 cost nothing from a landline or a mobile anywhere in India. The Gurgaon numbers beside them are ordinary landlines, and they are what you dial with +91 in front when you are abroad.
Write through 24x7 messaging in the Amex app, on the chat icon, or use the complaint form on Amex's site. Merchants have their own mailbox, [email protected]. Amex lists no general customer service email for cardmembers in India as of now.
Start on 1800 419 3646 or the app chat, then use the complaint form on the website, which generates a complaint number. Amex's grievance redressal policy, on its own site, covers what happens if that does not settle it.
Merchant Services runs on 1800 419 1414, Monday to Saturday from 10 am to 9 pm, and payment or terminal (EDC) queries also go to 1800 258 6040. In writing, use [email protected].
Ring 1800 419 3646 at once, the line runs round the clock, and use the dispute form on Amex's site to report an unauthorised transaction in writing. Report it on 1930 or cybercrime.gov.in as well.
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Helpline details are compiled from public sources and verified periodically. Not affiliated with American Express India. Always confirm on the official website. How we verify this.