American Express India

American Express India Customer Care & Net Banking Helpline

www.americanexpress.com/in/

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Last verified Aug 2026 · numbers can change, confirm on the official site.

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All contact details

Cardmember Services 1800 419 1092
Cardmember Services (chargeable) 0124 673 6673
Merchant Services 1800 419 1414
Merchant Services (alternate) 1800 258 6040
Merchant Services [email protected]
RBI Mandated Domain www.americanexpress.bank.in
Registered Office American Express Banking Corp., Cyber City, Tower C, DLF Building No. 8, Sector 25, DLF City Phase II, Gurgaon 122002, Haryana
Hours24x7
AddressAmerican Express Banking Corp., Cyber City, Tower C, DLF Building No. 8, Sector 25, DLF City Phase II, Gurgaon 122002, Haryana

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About American Express India

American Express does not publish a general customer service email for cardmembers. Support runs through the toll free line, a chargeable Gurgaon landline, or 24x7 messaging inside the Amex app, which is the channel the company itself pushes hardest. Callers from outside India dial the landline with +91 in front.

Merchants who accept the card are handled by an entirely separate desk with its own number and mailbox, so a shopkeeper whose terminal is refusing Amex should not be calling the cardmember line.

Written correspondence goes to the Gurgaon office. Amex will never ask for your card number, CVV or a one time password on an inbound call, and since the card is a common target for spoofed calls, hanging up and dialling the number on the back of the card is always the safer move.

American Express India helpline — questions

Cardmember Services runs on 1800 419 1092, available 24x7. There is also a chargeable Gurgaon line, 0124 673 6673, which works if the toll-free number will not connect.
Amex ka cardmember helpline 1800 419 1092 hai, 24x7 khula rehta hai. Gurgaon ki charged line 0124 673 6673 bhi hai.
1800 419 1092 is toll-free and open round the clock. The 0124 number is a Gurgaon landline charged at your normal rate.
Amex does not publish a general customer service email for cardmembers. Support runs through the toll-free line and the account login, so use the phone or sign in rather than looking for an address.
Merchant Services has separate lines on 1800 419 1414 and 1800 258 6040, with [email protected] for written queries about settlements or terminals.
Call 1800 419 1092 at once, since the line runs 24x7, and report it on 1930 or cybercrime.gov.in as well. Reporting within three working days is what keeps your liability at nil under RBI rules.
Cards are serviced on americanexpress.com/in, and as a bank in India Amex also publishes the RBI-mandated americanexpress.bank.in domain. Treat any other site asking for card details as fraudulent.
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