AU Credit Card Credit Card Customer Care & Helpline
au.bank.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About AU Credit Card
For an AU credit card, ring 1800 1200 1500, the card line of AU Small Finance Bank, open 24x7. The non-toll-free 0141-7141100 is the second card line, and card mail goes to [email protected].
Vetta, Zenith and Zenith+ holders have a priority mailbox. A card can be blocked by SMS too, without a call.
AU Credit Card helpline — questions
Call 1800 1200 1500, toll-free, for any AU credit card. The bank lists 0141-7141100 as its non-toll-free card number.
Yes. AU Small Finance Bank lists its card numbers under 24x7 customer care. Reward point queries on 1800 1200 1500 are taken Monday to Saturday, 9 AM-6 PM.
Write to [email protected] for card requests, missing statements or blocking.
Holders of Vetta, Zenith and Zenith+ cards use [email protected]. Reward point questions go to [email protected].
From your registered mobile, send PBLOCK, a space, the last 4 digits of the card, a space and your Customer ID to 5676767. This blocks it for good. Send TBLOCK in the same format for a temporary block.
Yes. Call 1800 1200 1500 to order one after the card is blocked. It costs Rs 100 plus taxes, and Rs 2,500 plus taxes for a Zenith+ card.
Call 1800 1200 1500 or email [email protected] first. The bank also takes complaints at branches, in AU 0101 and through the Raise a complaint page.
Unhappy with the reply after 30 days? Take it to the RBI Ombudsman on cms.rbi.org.in. The bank's own page names the nodal officers.
Send Hi to 8383838399 on WhatsApp. For a lost card, use the SMS block or the IVR, which act at once.
Check the number. Banks use the 1600 series for service and transaction calls. Never share your OTP, CVV or PIN on a call. If money has already gone, block the card and call 1930, the cyber crime helpline.
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Helpline details are compiled from public sources and verified periodically. Not affiliated with AU Credit Card. Always confirm on the official website. How we verify this.