Is AU Credit Card down right now?
AU Credit Card is working
Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.
- Reports·1h
- 0
- Server
- OK
- Response
- 0.1s
- Last checked
- 5 hours ago
Answer: No AU Credit Card issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:09 AM IST.
Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.
AU credit card giving trouble? Report it
Choose one. AU cardholders across India check in here.
Last 24 hours: 0 reports.
About AU Credit Card
AU Small Finance Bank issues the AU credit card range, from Altura, Vetta and Zenith+ to the LIT card, where you switch features on and off, and co-branded cards such as ixigo AU. Cardholders manage cards in the AU 0101 app and AU 0101 NetBanking.
Card services such as setting a PIN or blocking a card also work without logging in, through the Credit Card Services links and the AURO chatbot on the bank's website. Reward points sit on AU Rewardz.
If AU Credit Card isn't working
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Compare with other reports If lots of AU cardholders report together, the fault is at the bank. Retry after a while.
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Make sure the card is active A new AU card starts working only after the PIN is set. Set it on the website, the AURO chatbot or the IVR.
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Check the blocked status A card blocked with TBLOCK stays blocked until you unblock it in the AU 0101 app.
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Pay early AU asks for payments at least 3 days before the due date when you do not use Autopay. Check the amount due in the app before paying again.
Other ways to access AU Credit Card
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Use the website card services The Manage Credit Card page on the AU website sets or resets the PIN and activates the card, using only your registered mobile and an OTP.
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Ask AURO The AURO chatbot on au.bank.in shows card information, including the outstanding amount.
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Pay at an AU branch Hand in a cheque payable to AU Credit Card Number and your card number at any AU branch.
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Reach card support The 24x7 toll-free line, the paid number and both card mailboxes are on our AU credit card helpline page.
Official channels during an outage: X · Facebook · Instagram · YouTube · LinkedIn · Website
Questions
This page shows a live check plus reports from AU cardholders. A jump in reports from many places at once means AU Small Finance Bank's card service is down. When the failure is yours alone, look at the card's settings, whether it is blocked, and the shop's terminal.
If many AU cardholders report the same failure, the fault lies with AU Small Finance Bank. Wait and retry after some time.
If you are the only one stuck, confirm the card has been activated and the transaction type, such as online or contactless, is enabled. A card that was never given a PIN is not yet active.
Use the AU 0101 app or AU 0101 NetBanking. To register, verify with your credit card number, its PIN, your PAN or date of birth, and a one-time code sent to the phone number AU holds for you. The Credit Cards section then shows the limit, due date and amount due.
Pay through the AU 0101 app or AU 0101 NetBanking. AU account holders can also set up Autopay from their AU account.
A cheque made out to AU Credit Card Number followed by your card number can go in at any AU branch. Deposit an AU cheque 3 working days before the due date, and another bank's cheque 5 working days before.
AU sends the statement to your registered email ID, with a download link by SMS to your registered mobile. It arrives within 3 working days of the statement generation date. Not received? Write to [email protected] or call 1800 1200 1500.
Set it online, on chat or by phone.
- On the AU website, go to Credit Cards, then Credit Card Services, then Set my PIN.
- Or use the AURO chatbot on the website.
- Or call 1800 1200 1500 and set it on the IVR.
Setting the PIN activates the card. A PIN reset also works in the AU 0101 app and NetBanking.
Block it at once, in any of these ways.
- AU 0101 app: Cards, Credit Card, Block/Unblock Credit Card.
- SMS PBLOCK, the card's last 4 digits and your Customer ID to 5676767 from your registered mobile. TBLOCK blocks it for now.
- Call 1800 1200 1500 and pick Report Lost or Stolen card.
A replacement card costs Rs 100 plus taxes.
Log in to AU Rewardz at rewardz.au.bank.in. You need at least 200 points, and each redemption costs Rs 99 plus GST. Points stay valid for 2 years from the statement month they were earned in.
Open Track application on the AU credit cards page. The bank also sends SMS updates when the application is approved and when the card is dispatched. Delivery takes up to 7 working days.
Statement har mahine registered email ID par aata hai, aur download ka link registered mobile par SMS se milta hai. Statement banne ke 3 working days ke andar mil jata hai. Na mile to card customer care ko call kariye.
AU card ka toll-free 1800 1200 1500 din-raat, 24 ghante chalta hai. Doosra card number aur email hamare AU credit card helpline page par likhe hain.
Yes. The download button on the status card saves a server down image with AU Credit Card's status, the time of our last check, and how many users are reporting problems.
Need to block your AU Credit Card card or dispute a charge? See the verified AU Credit Card credit card customer care and helpline numbers.
Related & alternatives
If AU Credit Card is down, here are other cards and apps we track, each with live status.
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Unofficial status from automated checks & user reports. Not affiliated with AU Credit Card. Status may be inaccurate, confirm on the official site.